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Audi Brookline

Brookline, MA

4.8
881 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 881 reviews

April 06, 2022

Got a loaner car for the duration of my service appointment. The dealership was busy, but the service staff worked hard to keep the line moving. No complaints! More

by dentistpam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department: Luis
Apr 06, 2022 -

Audi Brookline responded

Thank you for the wonderful review of Audi Brookline! It was our privilege to serve you and we hope we have the opportunity to do so again in the future!

April 06, 2022

Luis was terrific. Prompt, on-time and friendly. He explained what work would be performed and then recontacted me when the was complete. He was respectful and helpful More

by Sgporter505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Audi Brookline responded

Thank you for the wonderful feedback! We're happy to hear Luis took great care of you throughout this experience and we'll be sure to pass along these kind comments to him. Thanks for trusting Audi Brookline with your business. We look forward to seeing you next time!

April 05, 2022

Very nice to deal with. Always provides a loaner car. Easy to reach and very helpful. More

by eamel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aramayis
Apr 06, 2022 -

Audi Brookline responded

Thank you for trusting the Audi Brookline team with your business! We appreciate your support and look forward to your next visit!

April 05, 2022

Excellent service experience. Luis pulled out all the stops to combine services and took care of us with a great loaner car. More

by Joefeehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Apr 06, 2022 -

Audi Brookline responded

Thank you for the kind review! We're happy to hear Luis took great care of you and we hope to see you again next time here at Audi Brookline!

April 02, 2022

Easy check in. Car was ready before promised time.Consulting Luis is pleasant.I requested that my windshield fluid be checked and it was done for free. Thank you. More

by Dolly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Apr 04, 2022 -

Audi Brookline responded

We hope to continue this level of service with our future customers, Dolly! Luis and our team look forward to seeing you next time at Audi Brookline!

April 01, 2022

I had a wonderful experience service experience with Luis! excellent customer service and attention-to-detail. I highly recommend him! More

by Ninja23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gonzalez
Apr 01, 2022 -

Audi Brookline responded

We're so happy to hear you had a great experience with Luis! Thanks for visiting Audi Brookline and please don't hesitate to reach out if we can be of service again in the future!

March 24, 2022

I brought my Etron in with a safety concern and as always was attended to properly - my concern was taken care of completely under warranty and always appreciate the car wash and vacuum this place is incredi More

by Heidi & Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aramayis Grigoryan
Mar 25, 2022 -

Audi Brookline responded

Thank you for taking the time to share your experience working with our technicians! We're happy that they got you back on the road safely! See you next time at Audi Brookline!

March 23, 2022

Incredibly professional and kind. Best customer service experience I have ever had. I will always be bringing my Audi to this dealership. 100% recommend to anyone and everyone. More

by Audiq7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Audi Brookline responded

Thank you for sharing your experience working with our team at Audi Brookline! We look forward to seeing you next time!

March 23, 2022

I am very grateful to Kevens for his excellent work and for being very attentive to my car. I took his professional advice and assigned the following appointment. I will look forward to meeting him. More

by Lana
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aramayis
Mar 23, 2022 -

Audi Brookline responded

Lana, we are so proud to hear that Kervens are the team at Audi Brookline can take great care of you! Thank you so much.

March 21, 2022

Luis was great and service was perfect. On time and all were very helpful. Thank you. More

by Terry.keane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Mar 21, 2022 -

Audi Brookline responded

It was our privilege to serve you, Terry! Thanks so much, from all of us here at Audi Brookline!

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