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Audi Brookline

Brookline, MA

4.8
860 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 860 reviews

January 25, 2022

Great experience. Kevin F. was my sales professional and he did an outstanding job of helping find exactly what i need. It was a pleasure working with him and I had a great experience. Would recommend to an More

by ksnow1095
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fernandez
Jan 26, 2022 -

Audi Brookline responded

Thank you for giving us the opportunity to earn your business! We're happy to hear you had a great experience working with Kevin and we'll be sure to share your kind comments with him. Thanks for choosing Audi Brookline - we look forward to seeing you again next time!

January 25, 2022

I am a return customer who is very pleased with the professionalism of everyone I encountered. More

by KC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Mojica, Emile Salem
Jan 26, 2022 -

Audi Brookline responded

Thank you for your continued support of Audi Brookline! We appreciate your business and look forward to your next visit!

January 25, 2022

Every part of the purchase was great . The team was very professional. Tampsi was very helpful More

by Ridgedavid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Quintana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tampsi
Jan 26, 2022 -

Audi Brookline responded

We're happy Tampsi could provide five-star care during your visit to Audi Brookline! Thank you so much for being a customer!

January 24, 2022

Very honest and professional made my experience something I will always consider them for my vehicle More

by Kurtcorb1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Gonzales
Jan 25, 2022 -

Audi Brookline responded

Thank you for giving us the opportunity to earn your business! It was a pleasure having you visit us here at Audi Brookline and we hope to see you again in the future!

January 24, 2022

Good experience, Manuel is very genuine and costumer service is good. I got my Q5 in time . Thank you More

by Thubten choejor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emile Salem
Jan 25, 2022 -

Audi Brookline responded

We're happy Manuel could make your experience enjoyable! Thank you for coming to Audi Brookline!

Jan 25, 2022 -

Thubten choejor responded

Good experience, salesperson Manuel was Very honest and helpful

January 22, 2022

I have bought at least 6 cars at this dealer. They were rude and sold a car I wanted but needed to wait 12 hours. Alec Fine was rude and downright mean. He called the wrong phone number to reach me. I then More

by sube12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pierre Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Fine, Ahmad Naeem, Steven Claudio
Feb 17, 2022 -

Audi Brookline responded

Reading your review was disappointing and please know we take your feedback seriously. We strive for better for our customers and have addressed this with our team. While inventory issues continue to be an obstacle for the entire automotive industry, transparent, clear communication is a must. We look forward to welcoming you in for service in the future, as the need arises. Thank you for your time over the phone and please don't hesitate to reach out to me if I may be of further assistance. Thank you, Timothy Veiga - General Manager - tveiga@herbchambers.com

January 19, 2022

Brookline Audi’s service department has been vastly improved. Aramayis and his team are truly service-oriented and customer-oriented. Very helpful and communicative. A noticeable upgrade. More

by Jkaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Audi Brookline responded

Thank you so much for being an Audi Brookline customer! We look forward to assisting you again in the future! We'll be sure to share your feedback with Aramayis!

January 18, 2022

I had the pleasure of working with Manny Rios Alers at Audi Brookline when purchasing my new Q7. He was knowledgeable, courteous, and very professional. This is the second car I have bought through them More

by snelken77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Rios Alers
Jan 21, 2022 -

Audi Brookline responded

Thank you for trusting Audi Brookline with your loyal business! We're so glad Manny had the opportunity to assist you with your new Q7 and we'll be sure to let him know how much you appreciate his awesome service. Thanks again for the great review and we'll see you at your next visit!

January 14, 2022

Fantastic location. Dedicated, knowledgeable and professional staff. My new Audi A5 convertible is a truly superior driving experience And, she is beautiful. More

by SHELLEE50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TampsibSantos Rocca, Steven Claudio
Jan 18, 2022 -

Audi Brookline responded

Thank you for the fantastic review! We're happy to hear you're enjoying your new A5 so far and we hope we can be of service to you again in the future. Take care! - The Audi Brookline Team

January 12, 2022

Audi Brookline service are awesome! Luis was great to work with and unbelievably professional! It is a pleasure to have your car serviced at Audi Brookline. More

by keith long
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis in service department!
Jan 13, 2022 -

Audi Brookline responded

We're thrilled to receive your positive feedback, Keith! Thank you for trusting Luis & the rest of the Audi Brookline team with your business. We hope to see you again in the future!

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