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Audi Brookline

Brookline, MA

4.8
860 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 860 reviews

January 10, 2022

I worked with Ahmad at Audi Brookline. He was a pleasure to work with. Very knowledgeable and great at followng up on details. I would highly recommend working with him to find your next car. More

by MICHELLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad
Jan 11, 2022 -

Audi Brookline responded

Thank you for the great review! We're so glad you enjoyed working with Ahmad and we hope to see you again next time here at Audi Brookline!

January 10, 2022

Great customer service and great service definitely recommend A++++. Felix Mojica help me a whole lot on the purchase of my new Audi. More

by Nery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Claudio, Felix Mojica, Emile Salem
Jan 11, 2022 -

Audi Brookline responded

We are so happy that Felix can take wonderful care of you! Thank you, Audi Brookline hopes that you love your new Audi!

January 06, 2022

The customer service was great. Everyone was very helpful and welcoming and all my questions were answered and I was happy to leave with my car. More

by Jeetendrajungthapa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Bagu, Silvio Santos, Felix Mojica, Emile Salem
Jan 06, 2022 -

Audi Brookline responded

Our team takes pride in providing five-star care to our customers, and we're so pleased to hear we've made that happen this time! Thank you for coming to Audi Brookline!

January 04, 2022

Good customer focus. Good follow through on work to be done. Feeling of high standards and quality More

by elaws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis gonzalez
Jan 04, 2022 -

elaws responded

Consistent excellence

Jan 04, 2022 -

elaws responded

Keep it up

Jan 06, 2022 -

Audi Brookline responded

Thank you for taking the time to share this excellent feedback! We appreciate you trusting the Audi Brookline team with your business and hope we can be of service again in the future!

January 03, 2022

I just bought a 2017 Audi A3 from Brookline Audi. Silvio in sales was professional and friendly and kept in constant contact with me throughout the whole process. Daniel in finance made that whole process p More

by JSPR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvio Santos
Jan 05, 2022 -

Audi Brookline responded

Thank you for the awesome feedback! It's great to hear that Silvio & Daniel made your experience with us a great one and we hope you enjoy your A3. Take care and thanks again, from all of us here at Audi Brookline!

December 31, 2021

Efficient and thorough service of my car. Regular communications. Easy access to loaner vehicle for the day More

by radviews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 04, 2022 -

Audi Brookline responded

Thank you for the positive feedback! We hope to see you again next time here at Audi Brookline!

December 31, 2021

Sales office provided a good experience 3 years ago. Services have consistently too little for too much money. They lie about the need for replacement parts. Don’t trust these folks. Also, kinda nasty a More

by Gpehrlich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kervan
Jan 24, 2022 -

Audi Brookline responded

Our team is disappointed to hear we didn't earn five stars this time. We'd like to help resolve these concerns and improve your experience. Please reach out to me at your earliest convenience if you'd like to help resolve these issues. Thank you, Timothy Veiga - General Manager - tveiga@herbchambers.com

December 28, 2021

Kervens is the best! Excellent customer service. That was my first time there. I’ll definitely be back. More

by Jxm13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Kervens
Dec 29, 2021 -

Audi Brookline responded

We are so happy to hear that you had such a great time working with Kervens! Audi Brookline appreciates you so much!

December 24, 2021

Awesome service as always with Audi Brookline. The team is very professional, communicative, and friendly. The bar is set very high with this dealership and especially by Aramayis. 10 stars. More

by giljzim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan
Dec 28, 2021 -

Audi Brookline responded

Thank you for taking the time to leave Audi Brookline this awesome feedback and five-star rating! We're so happy you feel confident coming to see Aramayis! We look forward to assisting you again in the future!

December 23, 2021

Got in during the holiday crush; taken care of; attention to warranty which reduced costs, pleasant and efficient. More

by marita1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervin Noel was my service person.
Dec 28, 2021 -

Audi Brookline responded

It's so great to hear that the team provided five-star care! Thank you for coming to see Audi Brookline!

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