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Audi Brookline

Brookline, MA

4.8
860 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 860 reviews

December 21, 2021

Jet in was very attentive to my car needs. I was kept updated throughout the entire process, which I really appreciated. This is definitely my go to dealer! More

by nellyma96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens, Luis
Dec 22, 2021 -

Audi Brookline responded

Thank you for being an Audi Brookline customer! We appreciate your support and look forward to your next visit!

December 21, 2021

Made very good on an initial misstep that led to a satisfactory result. I am pleased. More

by rgioia
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis
Dec 22, 2021 -

Audi Brookline responded

Thank you for sharing your experience! It means a lot to hear that you're satisfied and we hope we can be of service to you again in the future! - The Audi Brookline Team

December 20, 2021

This dealership was actually amazing. He helped me in all aspects of the purchase. All documents were carefully and successfully handled.He was very courteous and polite. More

by Samuelasankune
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Audi Brookline responded

Thank you for the wonderful feedback! We appreciate you trusting the Audi Brookline team with your business and hope you'll be visiting us again in the future!

Dec 20, 2021 -

Samuelasankune responded

Thank very much for the response and hope to be with you another day.

December 18, 2021

Scheduled me right away. They were very accommodating and did my repairs while I waited. A convenient place to bring your Audi for service. More

by ijschaefer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens
Dec 20, 2021 -

Audi Brookline responded

Thank you for your 5-stars! We're happy that we were able to accommodate you during your recent appointment! See you next time at Audi Brookline!

December 18, 2021

Superb experience. Excellent communication, very responsive, highest possible degree of customer satisfaction. Kervens Noel was superb. More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Dec 20, 2021 -

Audi Brookline responded

Thank you for the fantastic feedback, Gary! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Audi Brookline Team

December 08, 2021

Went in for tire pressure check and the mechanics were able to salvage the tire without having to replace the whole thing. Kervens took great care of all communications between the teams. More

by Seda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens
Dec 09, 2021 -

Audi Brookline responded

Hi Seda, thank you for sharing your review! We're so happy that Kervens worked hard during your entire appointment! -Audi Brookline

December 08, 2021

Kervins provided us with excellent car service. He addressed all issues professionally and kindly. Kervins gave us a thorough explanation of repairs. He is an asset to the customer service department More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervins Noel
Dec 10, 2021 -

Audi Brookline responded

We're glad Kervins made this a five-star experience, Nancy! Thank you so much for taking the time to leave Audi Brookline such a great review!

December 06, 2021

Having had a previous positive experience with the team at Audi Brookline it was a natural choice to return for a new vehicle. From presenting Stephanie Bagu with an idea for my next car to receipt of the More

by ade.fujee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joana, Kervens , Stephanie Bagu, Tim Veiga, Steven Claudio
Dec 08, 2021 -

Audi Brookline responded

Thank you for trusting Audi Brookline with your loyal business! We're so glad Stephanie was able to help you find the perfect vehicle and that the team worked hard to make your experience a smooth one. Enjoy your new ride and please don't hesitate to reach out if there's anything else we can assist you with!

December 01, 2021

Professional, reliable and trustworthy. They’ve serviced my car since I bought it there. Kervens has been helpful and transparent with all my service appointments. More

by Winwoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens
Dec 02, 2021 -

Audi Brookline responded

You've made our day! Thank you for taking the time to leave the Audi Brookline team your fantastic feedback!

November 27, 2021

Kervens did an outstanding job: clear descriptions of work, responsive, timely and proactive communicator. And, a good guy. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kervens
Nov 30, 2021 -

Audi Brookline responded

Hi Mark - thank you so much for taking the time to share this wonderful feedback; Kervens will be so happy to hear it! We appreciate you coming to visit us here at Audi Brookline and hope to see you again next time!

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