Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Brookline
Brookline, MA
748 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester.
High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention.
Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 748 reviews
December 14, 2023
Never received any service after they had my car for 4 days. There was a very obvious banging sound in the back drivers side wheel that they somehow “could not hear” and had me come in to test drive my ca days. There was a very obvious banging sound in the back drivers side wheel that they somehow “could not hear” and had me come in to test drive my car with them. After waiting there for 30 minutes (during my finals week period) they told me that the guy who was supposed to test drive the car with me had somehow already gone on another test drive (even though he was not there 30 minutes before). I left with my car and no service done. Awful experience More
by hebeling
Employees Worked With
Helpful December 06, 2023
Brookline Audi is efficient and has a very capable staff. The waiting area is also clean and comfortable. The waiting area is also clean and comfortable. More
by Happy Customer
Employees Worked With
December 01, 2023
Friendly staff and quick and efficient service. Overall a very positive experience. As painless as car service can be! Overall a very positive experience. As painless as car service can be! More
by alaimins1
November 22, 2023
Just brought my 2022 SQ8 in for its 20k service this past week. As I've experienced in my past service visits for my car and my wife's, the team at Audi Brookline (in particular Aramayis) knocked the service week. As I've experienced in my past service visits for my car and my wife's, the team at Audi Brookline (in particular Aramayis) knocked the service experience out of the park. Can't recommend these guys strongly enough. More
by ZKurland
November 22, 2023
I was ghosted by this dealership. Amanda took my call and and was very pleasant. She asked me to send information. I sent it, and she acknowledged receiving it. I never heard from her Amanda took my call and and was very pleasant. She asked me to send information. I sent it, and she acknowledged receiving it. I never heard from her again. Nor did I hear from anyone else at the dealership. I reached out several more times and gave up. I bought the identical car from another dealership, Audi Stratham, who is getting a five star review from me. More
by HarrySTruman
Employees Worked With
November 20, 2023
They were very helpful from the moment I walked into the door to handing me the keys. Very pleasant experience. I highly recommend Audi Brookline. door to handing me the keys. Very pleasant experience. I highly recommend Audi Brookline. More
by Drew0147
November 18, 2023
Very good experience and less hassle in bargaining because they have the best offer possible around 100 miles radius. Happy to acknowledge Mosses, Tyler and steve Claudio. because they have the best offer possible around 100 miles radius. Happy to acknowledge Mosses, Tyler and steve Claudio. More
by ravi
