These guys need a lesson in customer service and professionalism, I was working with them on purchasing a Toyota Tundra, we agreed to a price and I asked for a buyer's order before I left a deposit. Originally the buyer's order had the wrong tax rate since I'm in VA I asked them to correct that and after me sending them proof of the correct tax rate they did. I then questioned a $500 fee, the salesman had to go ask his manager if that fee applied to me since I'm out of state per my request. Salesman calls me back and tells me I have to pay the fee. I said "OK Well", he then cuts me off and goes on a temper tantrum about how he can't believe I would walk away from the deal over $500, etc. After a back and forth of him arguing with me and complaining about me asking him to check with his manager, I told him I won't deal with him again and that he needed to treat his customers with professionalism and answer their questions.