
Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Best Audi Dealership in New England! Jeff in the Audi service department is a rare find! He is a true Audi enthusiast and knows his stuff... He's been my A8 service rep for the past three Jeff in the Audi service department is a rare find! He is a true Audi enthusiast and knows his stuff... He's been my A8 service rep for the past three years and it's truly the best service I have received. He has an honest no pressure approach. I've been an Audi driver for ten years and have yet to find better service. I live an hour away from the dealership but continue to seek Jeff and his service team out for routine maintenance and repairs. Even last minute repairs on a Friday afternoon are a breeze after a quick phone call...and he even was able to secure a loaner last minute. As long as I drive an Audi, I will continue to seek out their service department. They are always flexible in accommodating my unusual schedule. In on instance, which speaks volumes to their level of service and commitment, Jeff arranged a conference call with the head service technician so he could better explain the diagnostics and what needed to be fixed, since I didn't initially understand the issue at hand... I've had my car service at five or sex other Audi locations in Massachusetts and New Hampshire, and no one has come close to the level of service that Jeff and his team provide. Although I did not buy my Audi at this location, I will certainly be purchasing my next. I have bought within the Herb Chambers brand before and when I have consulted the sales staff at this location, they are polite, curteous, and nothing but professional. They have a customer for life... More
First Rate A clean, bright showroom, fair dealing, takes lots of time to make sure the buyer "knows" all the nooks and crannies of the new auto. Great service, e A clean, bright showroom, fair dealing, takes lots of time to make sure the buyer "knows" all the nooks and crannies of the new auto. Great service, easy to get appointment to fit your schedule. More
Exceptional Customer Service I walked in to the service area to get the oil changed and walked out with a brand new Audi Q3 from Herb Chambers Burlington Audi. I credit the lady i I walked in to the service area to get the oil changed and walked out with a brand new Audi Q3 from Herb Chambers Burlington Audi. I credit the lady in the service area (apologies for not remembering her name) and Brendan Leary in particular for helping to make the experience a positive one. He showed an extraordinary amount of patience throughout the process. Not only he made sure that my car needs are met, he also made sure the this was within my budget.. I would highly recommend the dealership and Brendan in particular to anyone who is looking to buy or lease a car. Thank you so much Brendan. Keep up the great work!. More
Truly Pleasant Experience My prior vehicle had been totaled and I was looking for a pre-owned vehicle that wasn't even from their brand. They ended up having exactly the vehic My prior vehicle had been totaled and I was looking for a pre-owned vehicle that wasn't even from their brand. They ended up having exactly the vehicle I was looking for. Kathleen H. and Nick D. were AWESOME to work with. They were clear and up front, always asked if we wanted something to drink or needed anything, and told us that even though the vehicle wasn't on our schedule (meaning that it could be sold before we decided) that THEY were on our schedule. Polite, professional and polished. Great place to do business. Would return again for sure! More
Take car elsewhere Spoke with Jen on the phone for a 15k service for my A3. I was given a price of 240.00 + tax. Also, I had a 15% off my 15k service from IRA audi peabo Spoke with Jen on the phone for a 15k service for my A3. I was given a price of 240.00 + tax. Also, I had a 15% off my 15k service from IRA audi peabody. She told me they honor any prices/specials/coupons from audi dealers in the area that was not expired.When I came in for the service the price was 359.00+ tax, not 240, and would not honor and specials from any audi dealer. Tip for everyone with an Audi in this area: drive the extra 10 miles to IRA audi Peabody. Better service department, better sales department, and most of all better customer service. More
Patient and Fun Brendan was great. He was patient while I worked through which car I wanted - no pressure! He even arrange for us to bring our dog for a test ride Brendan was great. He was patient while I worked through which car I wanted - no pressure! He even arrange for us to bring our dog for a test ride in the car we were looking at to make sure that he could get in and out of the car. I really enjoyed my buying experience. More
Professional Audi of Burlington is the best.I had a great experience and Peter Matton facilitated a professional, courteous, and expeditious car purchase. You will Audi of Burlington is the best.I had a great experience and Peter Matton facilitated a professional, courteous, and expeditious car purchase. You will be a forever customer. More
Great Experience Had a wonderful experience at Audi Burlington. Peter Matton was excellent and went above and beyond to make this process easy and stress free. Thanks Had a wonderful experience at Audi Burlington. Peter Matton was excellent and went above and beyond to make this process easy and stress free. Thanks again to a quality dealership! More
Very professional I had a great experience at herb Chambers Burlington Audi buying my car. I credit Brendan Leary in particular for helping to make the experience a pos I had a great experience at herb Chambers Burlington Audi buying my car. I credit Brendan Leary in particular for helping to make the experience a positive one. He showed an extraordinary amount of patience throughout the process. I know if I have questions about the technology in the car, he'll be there to help. I wouldn't hesitate to recommend the dealership and Brendan in particular. More
Online Sales is second to none! I am writing this review for Audi Burlington and rating them 5 stars without event having purchased a car from the dealership. I reached out to Audi B I am writing this review for Audi Burlington and rating them 5 stars without event having purchased a car from the dealership. I reached out to Audi Burlington to look into pricing for a 2016 Audi S4, realized that it really was not the car for me and was more interested in a new Mercedes. . Rather than pressure me to purchase and Audi, which is very typical from car dealers Stephanie Collins referred me to the right sales person at the Mercedes dealership and gave them all of the information and background on my lease that I was interested in! This made the Mercedes purchase more streamlined and smooth. I really feel compelled to note this because it was really a very thoughtful and helpful thing to do. Rather than "fight" for business it was nice to see the dealers helping each other out for a change. Thanks, D More