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Audi Burlington
Burlington, MA
2,778 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,778 reviews
December 07, 2023
My wife and I bought our new Toyota 2020 Highlander from Peter. He was excellent the entire way through and answered all our questions. 10/10 would be back!! Thank you! Peter. He was excellent the entire way through and answered all our questions. 10/10 would be back!! Thank you! More
by aczuczwa
Employees Worked With
Helpful December 05, 2023
I worked with Lauren Savage on the sale. She was professional all the way through the process and made it seamless. When picking up the vehicle all of the Herb Chambers team from the fi She was professional all the way through the process and made it seamless. When picking up the vehicle all of the Herb Chambers team from the finance manager Mike to Nathaniel delivering the car, they were great to deal with and made it easy and comfortable. More
by enappa
December 05, 2023
Nate P. was fantastic to work with. He was very professional, knowledgeable and went out of his way to to make sure my new audi q5 was exactly what I wanted was fantastic to work with. He was very professional, knowledgeable and went out of his way to to make sure my new audi q5 was exactly what I wanted. Thank you so much Nate. More
by Lindab
Employees Worked With
December 02, 2023
The work was done in a shorter time than promised. The waiting area is immaculate with a fine selection of beverages and snacks. I only wish they took longer! I complained to Derek that another Audi d The waiting area is immaculate with a fine selection of beverages and snacks. I only wish they took longer! I complained to Derek that another Audi dealership did a poor job of cleaning the inside windshield at a previous service appointment so he personally cleaned it. That's 5 star service. More
by kwalczak47
Employees Worked With
December 02, 2023
Very good service Appointment was on time Repairs explained in detail Loaner car was ready on time explained in detail Loaner car was ready on time More
by Milnere
Employees Worked With
December 02, 2023
I have bought 3 Audi’s all from Audi Burlington and I wouldn’t go anywhere else. From the start they were very professional. I worked with Nicoly on my last 2, a Q7 and today a Q5 and she was fantastic. wouldn’t go anywhere else. From the start they were very professional. I worked with Nicoly on my last 2, a Q7 and today a Q5 and she was fantastic. I highly recommend her if you are in the market for a car. There is no reason to lol anywhere else. Thank you More
by Cmazzotta
Employees Worked With
December 01, 2023
Friendly, efficient clean pleasant responsive informative smart well run. We enjoyed Peter our salesman, the two interns who greeted us and Ali our sales manager. They had exactly the car we wanted and we ar smart well run. We enjoyed Peter our salesman, the two interns who greeted us and Ali our sales manager. They had exactly the car we wanted and we are very graceful to all. More
by amg
Employees Worked With
Other Employees :
Two wonderful younger associates one male one femY
December 01, 2023
They are reliable, freindly and complete the work on time and as promised. They make it simple. and as promised. They make it simple. More
by Jeh
Employees Worked With
December 01, 2023
The Dealer process went smoothly, and my salesperson Keith was knowledgeable and helpful. Good experience! Keith was knowledgeable and helpful. Good experience! More
by bholt
