Audi Cape Cod
Hyannis, MA
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As I have come to expect, Matt and the team at Audi Cape Cod perform their work in a professional, timely and fairly priced manner. It is a pleasure to deal with them and would highly recommend them to anyo Cod perform their work in a professional, timely and fairly priced manner. It is a pleasure to deal with them and would highly recommend them to anyone. Thanks very much! More
This is the first time that my wife and I have purchased (let alone driven) an Audi. Our sales person, Rob Serdy was extremely helpful and patient in educating us on the features of the different models tha (let alone driven) an Audi. Our sales person, Rob Serdy was extremely helpful and patient in educating us on the features of the different models that we were interested in buying. The finance department worked hard to get us the best financing. Thanks to Kara Brunette for your guidance and assistance. We had a very positive experience. More
I have had experience with the sales and service departments. This is my third lease with Allen and I have always found the team at Audi Cape Cod to be very friendly and helpful. departments. This is my third lease with Allen and I have always found the team at Audi Cape Cod to be very friendly and helpful. More
Excellent buying experience. Very streamlined, was impressed at the quality of the dealership and it's vehicles, my choice was ready when they said it would be and was clean. Would highly recommend th impressed at the quality of the dealership and it's vehicles, my choice was ready when they said it would be and was clean. Would highly recommend this dealership. More
In my opinion, there is no better dealer on Cape Cod. Every issue was handled exceptionally well. Everyone is extremely pleasant and professional without being fake. A slight delay in obtaining the re Every issue was handled exceptionally well. Everyone is extremely pleasant and professional without being fake. A slight delay in obtaining the registration (state issue not dealer) was monitored and I was provided with daily updates on how it was being resolved. Allen Parsons was terrific as was Kara in the finance office, not to mention a very friendly and efficient Olivia at the front desk. A wonderful group of people from top to bottom. It made coming back to Audi Cape Cod a second time a very easy decision. Thanks again! Rick F. More
I am always pleased with my service. It is nice that Matthew remembers me when I come in. I continue to be happy with my decision to buy an Audi and deal with Audi C. C. . Matthew remembers me when I come in. I continue to be happy with my decision to buy an Audi and deal with Audi C. C. . More
I have dealt with multiple north of Boston Audi dealerships and none of them have impressed me as much as Audi Cape Cod. I wanted a particular car, so Anthony and Rob went above and beyond to get dealerships and none of them have impressed me as much as Audi Cape Cod. I wanted a particular car, so Anthony and Rob went above and beyond to get it for me. The communication throughout the buying process was constant and smooth. Pick up of my new car was fantastic with Rob, Anthony, Kara and Jared treating us like VIPs. We have also used their service department for a number of years now and really can't be happier. I believe that I have finally found my last Audi dealership! More
Top notch communication and service. Very much appreciated. The sales process, finance process, and review of the vehicle upon delivery were all completed professionally. Thank you appreciated. The sales process, finance process, and review of the vehicle upon delivery were all completed professionally. Thank you More
Rob Serdy was a pleasure to deal with. He made the entire experience hassle free and very user friendly. He was responsive on communications and accommodating. I recommend Rob and the dealership high entire experience hassle free and very user friendly. He was responsive on communications and accommodating. I recommend Rob and the dealership highly. More
Enjoyed my sales experience but picking up the car was a nightmare. Even though I had an appointment, they made me wait 40 minutes while they finished up with another customer. Then they tried to sell me th nightmare. Even though I had an appointment, they made me wait 40 minutes while they finished up with another customer. Then they tried to sell me thousands in warranty and after market services that I had no interest in hearing. But the Business Manager said I was “rude” and made me listen to it anyway. After all that, they brought me to my car which did not have the inspection sticker I requested. They made me wait another 30 minutes so they could go get that. After several days, I noticed the handling was “mushy” and one of the tires looked low. I checked all the tires and one was at 15psi and the other 3 were at 30psi. They’re supposed to be 41psi, yet I never got a TPMS warning. After I inflated the tires to the correct pressure, THEN the TPMS warning came on. So it’s obvious they never checked the tires before they set the psi values in the computer. I didnt want to write this review but I would not recommend this dealer. They made me wait, didn’t deliver as promised and called me names. Robert Serdy, the sales person, was very helpful and did a good job. In my view, the rest of the team failed. More