Audi Cary

It was a nice weekend in early September 2013 and my wife and I stopped by the Audi Cary location to look at Q5s. As I have worked with MC in the past I let him know I would be stopping by and as usual he m and I stopped by the Audi Cary location to look at Q5s. As I have worked with MC in the past I let him know I would be stopping by and as usual he meet us upon arrival. The benefit of working with MC is that he works with his clients on a level that combines friendliness and professionalism. Earlier in the year I had purchased an Audi A5 for my daughter from MC and the experience is what brought us back to see MC. I was interested in looking at the new Q5 Clean Diesel but while looking at new vehicles, MC pointed out a pre-owned 2012 Q5 with less than 6k miles on the vehicle. It must have been my lucky day as it was the color my wife likes with the Prestige package. To top it off it had just been delivered the evening before. The vehicle had yet to go through the CPO process and MC worked with me to ensure that if I was to purchase the vehicle that it would be put through the CPO process offering me the very last detail my wife required. Given the mileage and options I knew this vehicle would not stay on the lot very long. We had to drive back home and return with our trade at which time we closed the deal. As with my previous experience this was a pain free event. Total time in the dealer after returning with the trade was less than 1.5 hours. The Q5 was not available for delivery until undergoing the CPO inspection. The folks at Audi Cary allowed me to drive my trade back home (1 hour) and MC then went the extra step to deliver my wife's new Q5 to our garage. Once again we were very pleased with our buying experience. I can't say that MC exceeded my expectations because he has set the bar at excellence and delivers every time I deal with him. I will return to Audi Cary for my next Audi purchase and I do hope that I have the pleasure of working with MC again. More

Overall a good experience. Started out a little rocky but Robert London made every effort to turn it around. I would recommend this dealership to any experienced car buyer. but Robert London made every effort to turn it around. I would recommend this dealership to any experienced car buyer. More

Everybody we dealt with was great, starting and ending with Jock. Patient, never pushy, respectful, candid and clearly focused on identifying our most important concerns and trying to address them fairly. with Jock. Patient, never pushy, respectful, candid and clearly focused on identifying our most important concerns and trying to address them fairly. We feel like we got a great car with a deal that was fair for everybody, without any hint of an act that Audi Cary was "giving away the house" (i.e. acting like we were getting a deal they shouldn't give us). Wish they were closer to where we live, but it was still worth the trip. More

Johnnie Richards of Audi Cary helped me to ride in my dream car, an Audi Q7. My experience working with him portrayed the character of determination, patience, and commitment to getting you the best rate dream car, an Audi Q7. My experience working with him portrayed the character of determination, patience, and commitment to getting you the best rate that suits your pocket. Thanks Johnnie. You're my one and only Audi salesman! More

Knowledgeable about the product design and function, inventory, and type of design to meet my specs. Courteous, listened to my specialty needs, and suggested workable options. inventory, and type of design to meet my specs. Courteous, listened to my specialty needs, and suggested workable options. More

Ed was a great sales person. The first time we went we told him up front we weren't going to buy that day. He asked what we were looking for and let us test drive the Q5 and A6, because those most fit wh told him up front we weren't going to buy that day. He asked what we were looking for and let us test drive the Q5 and A6, because those most fit what we were looking for and in our budget. We walked off the lot that day with a hand shake and a "Thanks for coming in". After spending about 2 weeks test driving cars, we decided on the Q5 and went back to Ed. He helped us find what we were looking for but it had to be delivered from Maryland. When the car came in the only thing that was missing was the aluminum trim and we asked about that. He said that in order to get that a car would have to be shipped from Germany and would take about 3-4 months. We didn't mind the wood inlays, but would have rather been told that up front. Other than that, our experience was extremely positive. We picked up the car and Ed took the time to explain a lot of the features and even set up the bluetooth connection with my phone. I have been driving the car since the end of April 2013 and I love it. I just took it in last week for the courtesy 5,000 mile check-up (I drive a lot) and Michele in service was very friendly and fun. We elected to wait for it and the waiting area is comfortable with lots of amenities. I chose this car because it is fun to drive. Responsive and comfortable. More

I recently purchased a 2012 Audi A4 from Ed Creed. I enjoyed working with him and found him to be very informative, friendly, professional and extremely knowledgeable. I highly recommend Ed and have al enjoyed working with him and found him to be very informative, friendly, professional and extremely knowledgeable. I highly recommend Ed and have already given his contact information to my family members and friends. I look forward to working with him again in the future. Becky Bost More

I recently leased a 2014 Audi from Ed Creed. He was very helpful, knowledgable and professional. I highly recommend Ed and I look forward to dealing with him in the future. helpful, knowledgable and professional. I highly recommend Ed and I look forward to dealing with him in the future. More

Very good buying experience overall. No hard sell or high pressure, Johnnie Richards was a total professional focused on what he needed to do to make the deal work for me. Very efficient buying process, in a pressure, Johnnie Richards was a total professional focused on what he needed to do to make the deal work for me. Very efficient buying process, in and out in short order. More

Working with Ed Creed at Audi of Cary was a rare treat. From the moment my husband and I walked into the showroom, any questions we had about the Q5 were answered without hesitation. Ed really sold me when From the moment my husband and I walked into the showroom, any questions we had about the Q5 were answered without hesitation. Ed really sold me when we went for a test drive. He first drove and demonstrated some of the Q5's capabilities. When I took the wheel, there was no hurry to get back to the dealership, he really encouraged me to take my time and get a feel for the vehicle. After our purchase, Ed continues to provide customer service by reminding us, through follow up calls and e-mails, if there are ever ANY questions we have about our new Q5, to not hesitate to call him. Thank you Ed! More