Audi Chandler

Dealership is very nice friendly staff finance and sales people all good maybe need to work on there service department people all good maybe need to work on there service department More

The dealership team was outstanding. Cesar was our sales person. He met all our expectations and more. Cesar was our sales person. He met all our expectations and more. More

Jessie could benefit with a customer service training refresher - communication skills started strong and then took a deep dive - Will not be buying a car from Chandler Audi……. Ever - refresher - communication skills started strong and then took a deep dive - Will not be buying a car from Chandler Audi……. Ever - More

Excellent experience. Great communication throughout the process. I would not hesitate to work with them again. Great communication throughout the process. I would not hesitate to work with them again. More

I was shopping for a used vehicle, Audi chandler had the model I was looking for, listed as loaner. 1st call, response “ I do not know where the car is or when it will be available to see”. Emailed sales ma model I was looking for, listed as loaner. 1st call, response “ I do not know where the car is or when it will be available to see”. Emailed sales manager, sales person emailed me, I expressed my concerns on buying a loaner, the maintenance, condition of a loaner? “ These are Audi customers miss, majority of our customers know how to treat cars. It is a loaner car, so I do not have access unless it is sold “.Several emails back and forth, but no available date to see the car. I was ready to buy that weekend but could not get an answer as to when I could see the car, last email was never replied to. I opened a chat Saturday at 530, asking about the car, and when I could see it, I was told they were closed, they close at 6. The following day the same salesman whom I quoted above emailed me, and seemed upset regarding my chat inquiry. To be fair this salesman did apologize for not being more clear on his responses. I finally get the response that should of been from the start, “I will let you know when the car is available”. Suddenly two days later after being sent purchase numbers, but still no idea on car availability my phone blows up on my busiest day at work. They have another buyer for a car…a car that no one seemed to know when it would be available to see. If a dealership advertises a loaner car for sale the service department should have an idea on when the car will return. Do not advertise a car if you do not have a professional response to inquiries on the car other than “ all cars advertised are for sale” something I was told many times. I reached out to the dealership manager to provide feedback, but heard nothing back. I found a car at another dealership, and the professionalism, kindness, stress free sale is the way it should be. I hope that Audi Chandler can improve their communications with potential new customers. More

Aaron Enriquez is an outstanding Operations Manager. He is always ready to step up to provide customer service that goes above and beyond. He has never failed to run an excellent dealership. Im so glad He is always ready to step up to provide customer service that goes above and beyond. He has never failed to run an excellent dealership. Im so glad I purchased my SQ5 from them. They are the go to Audi dealer to make your dreams come true. Thank you to all the wonderful staff in Chandler. More

It was an absolute pleasure working with Jessie Becktell on the purchase of my pre-owned 2018 BMW M3 Competition. This was my first time purchasing a car from an out-of-state dealer, sight-unseen. It turned on the purchase of my pre-owned 2018 BMW M3 Competition. This was my first time purchasing a car from an out-of-state dealer, sight-unseen. It turned out to be the best car buying experience ever, by a country mile. From my initial inquiry about the car, to setting up the pre-purchase inspection, sending me walk-around videos of the car, getting docs overnighted/notarized, then getting the car fully sorted prior to transport (new tires, alignment, getting rock chips professionally touched-up), and arranging enclosed carrier transportation from AZ to WA with a reputable company, Jessie was on-it from the get-go. No detail was overlooked. The car arrived in Seattle on-time and in mint condition as described. Jessie is a true professional, a real asset to his company, and the automotive industry as a whole. He's the man to go see for any of your new or pre-owned vehicle needs. Kudos to Sales Manager Lou Solomon and Finance Manager Jerry Vespaziani for helping finalize the details of the deal! More

Don’t go there! They didn’t care about me when I was looking (bought from audi Peoria). Tried to take A3 in today for recall and they acted like I ruined their day by being there. F looking (bought from audi Peoria). Tried to take A3 in today for recall and they acted like I ruined their day by being there. F More

Ask for Jesse! Excellent customer service, great guy, Army Vet, honest, knowledgeable and when the time comes, will buy from him again! Thank You Jesse! Army Vet, honest, knowledgeable and when the time comes, will buy from him again! Thank You Jesse! More

First class buying experience at Audi Chandler. Jessie Becktell was tremendous to work with as he made the buying process simple and efficient. Finance teams also very professional and easy to work with. Becktell was tremendous to work with as he made the buying process simple and efficient. Finance teams also very professional and easy to work with. More