Audi Chantilly

Excellent, easy and smooth buying experience My car buying experience was nothing less than exceptional. I inquired via email and received a prompt reply from Mamta. She immediately assisted me My car buying experience was nothing less than exceptional. I inquired via email and received a prompt reply from Mamta. She immediately assisted me as soon as I arrived the next day even though she was also assisting another customer. I was able to go outside and spend as much time as I needed looking the car over. Once I decided to purchase, Mamta made the paperwork process smooth and even went to management twice on my behalf to ask them to work with me on the price.....and they did. She answered all of my questions and was very efficient, courteous and professional. The sales manager is very accommodating and easy to approach. This is my second vehicle purchase at Audi Chantilly and I will be going back in the future. No sleezy used car salesman feel at this dealership. They cleaned up my car and had it ready to go by the time I was finished with finance. Thanks Mamta, the sale manager (sorry I don't know his name) and the lady in finance. You all are rock stars!! I love my A6 Prestige. More

AUDI Chantilly Above them ALL!!!! I had my heart set on purchasing an Audi Q5. I went to Carmax before coming to Audi Chantilly. Although the lady I dealt with at Carmax was nice and w I had my heart set on purchasing an Audi Q5. I went to Carmax before coming to Audi Chantilly. Although the lady I dealt with at Carmax was nice and wanted to be helpful, the reality was that she wasn't. Carmax deals in many cars and are not honed in to the features of specific cars in my case the Audi Q5. Once I was dealing with Eric it was all too clear. Eric is in concise words.....simply brilliant! He understands the Audi brands through and through and able of providing you with options and price points that makes sense. He is there with you every step of the way.....extremely proactive. When I was indecisive he exhibited patience. If you are serious about purchasing an Audi or any car on the lot ......THIS IS YOUR GUY!!!! "You're the man, Eric!" I am a very happy and proud owner of a Audi Q5 with great tech features. Eric doesn't B.S. around and gets straight to the point. He went above and beyond and accommodated me. Audi Chantilly has an overall great team and I had a great car buying experience. _Marcus (Dumfries, VA) More

Tremendous shopping experience! Eric Ekpa was energetic, personal, and extremely interested in finding the right car to meet our needs. He took plenty of time with us and was the mo Eric Ekpa was energetic, personal, and extremely interested in finding the right car to meet our needs. He took plenty of time with us and was the most thorough of all the sales reps we had visited - and we had gone to many dealerships. Great fancily and staff. What clinched it for us was not just the great service but the perfect match for us. My wife and I highly recommend Audi Chantilly! More

Great customer service, everyone was so friendly and helpful, the facility was super nice. I would recommend it to everyone who are interested in Audi’s helpful, the facility was super nice. I would recommend it to everyone who are interested in Audi’s More

Great service with Eric Ekpa he was very personalized and had our best interested in mind. Very excellent facility as well, a lot of different cars to choose from! had our best interested in mind. Very excellent facility as well, a lot of different cars to choose from! More

Awesome This was a spectacular experience. I was so impressed with the entire experience from showroom, the ease of the financing to the delivery. 15 on a sca This was a spectacular experience. I was so impressed with the entire experience from showroom, the ease of the financing to the delivery. 15 on a scale of 10! More

Best Car Buying Experience Ever!!!!!!! Where do I start with this review? Before I committed to which car I wanted, I did my due diligence and narrowed it down to two cars; Audi or BMW. F Where do I start with this review? Before I committed to which car I wanted, I did my due diligence and narrowed it down to two cars; Audi or BMW. From there you have to decide what dealership you want to go to, right? So I went online and read the reviews for Chantilly Audi. Every other review I saw spoke so highly of Eric that I knew he needed to help me with my new car decision. Next thing I did was call the dealership and ask to speak with Eric. He got right on the phone and listened to what I wanted. I got there after work and he had the car waiting for me at the front door when I pulled up. Even before the test drive, Eric walked me through all the features of the, showed me what they did, and made sure I was completely comfortable with the car. Not once did he make me feel like a "girl" that didn't know what she wanted. During the test drive he showed me some of the features at work and let me have fun with the car (in a totally safe and lawful manner). When we got back to the dealership he patiently answered all my questions and didn't once pressure me into buying anything. I told him upfront that I still in shopping mode and wanted to check out one other car before I made my decision. The next day, I did go to the other dealership and absolutely did not like the way I was treated. I called Eric, told him that I had made my decision and an hour later we were taking care of the paperwork for my new car. I opted for the all-weather mats, which I was more than happy to pay extra for, but the manager came back and said, nope we're throwing them in free of charge. To say I was shocked was an understatement! Never has a dealership thrown in all-weather floor mats! At best they'll throw in the cheapo ones. Imad, the finance manager, helped with signing all the documents and walked me through the additional warranties and protection plans that Audi had to offer. I did come in pre-approved so I can't speak to how the finance process would be through them but based on every other experience I had, I could only imagine that one being a walk in the park. I really can't say enough about Chantilly Audi! Everyone I met with was polite, professional, and absolutely bent over backwards to make sure I was happy and had everything I needed. Best car buying experience ever! More

Audi of Chantilly - great experience with Mamta! We stopped into the dealership with leasing-only in mind, but after talking to our salesperson, Mamta, realized that purchasing a pre-owned vehicle wa We stopped into the dealership with leasing-only in mind, but after talking to our salesperson, Mamta, realized that purchasing a pre-owned vehicle was the right decision for us. Mamta was so helpful answering our many questions and going over the different features of the different models we were considering. We had just been at a different carmaker's dealership where we made to feel like we were wasting our salesperson's time and that was just not the case at Audi. We've been fans of Audi for years, but haven't owned one in over 10 years, but Mamta, Imad, and the rest of the team have changed that and we couldn't be happier! More

Well done Audi of Chantilly and Mark Cooper! Maybe it's because my wife and I just purchased our third Audi (a 2020 Q3) from Audi of Chantilly, but we have received only highly professional sales Maybe it's because my wife and I just purchased our third Audi (a 2020 Q3) from Audi of Chantilly, but we have received only highly professional sales and service support. Mark Cooper has been our salesperson for our last two purchases and he has come through for us each time. We got the style we wanted, the color we wanted as well as the options we were both looking for. As a side, the service department is also quite good though I haven't had to visit there much. If there is one negative thing I will say, it is not about Mark Cooper or the dealership, it's about Audi as a company. In my purchase two years ago of a 2018 Q7 Prestige and my earlier purchase in 2013 of an A6 Prestige, both new, they both came with SUMMER TIRES!!! Can you believe it? Audi, that prides itself in its quattro drive and handling in the snow, why the heck would they place SUMMER TIRES on these vehicles when the very first thing you have to do once winter hits and the snow begins to fall is to purchase a brand new set of either snow tires or all-season tires. I don't believe the company reps had their thinking caps on when they did that. I would call it just plain dumb. Once again though, my service was very very good with Mark Cooper as my sales rep. More

Excellent Purchase Experience at Audi of chantilly This was my third Audi purchased from this dealership. The service was extraordinary, which is why we keep returning to this particular dealership. B This was my third Audi purchased from this dealership. The service was extraordinary, which is why we keep returning to this particular dealership. Both Mark Cooper and Hasan Noman are so professional and helpful, going above and beyond to get the deal done. I strongly urge anyone interested in these excellent vehicles to procure an Audi from this dealership and from these excellent salesmen. More