Audi Chantilly

I purchased a vehicle 2 months ago. To date, the title has not been sent. Also, the taxes due to my home state have yet to be paid even though I paid this dealership during the purchase. I have repeatedly contacted the dealership (phone, text, email) and still do not have complete answers where these have gone. There has been no follow through by anyone at this dealership.

Typical dealership, complete with snakes and bottled water! I know I'm to blame for allowing myself to be taken by a bunch of conniving shysters; but you want to believe that good people do exist. I went to Audi Chantilly hoping that I would get a great deal on a great vehicle - that's what they want you to believe, when in reality, you're not. You work hard to make your money, but they're sharks and they smell blood as soon as you step on their lot. For those of you entertaining the idea of using the Costco auto program to get 10% off MSRP, do your due dilligence and crunch those numbers. They will rob you and you won't even know it, especially if you're trading your car. If possible, SELL YOUR OWN CAR. This is where car dealers make their money, on your trade. I was robbed by these maggots, I regret this purchase and I'm venting to help others make better decisions. I remember I hadn't even signed the paperwork yet when I overheard the salesman, Mike, and manager, "should I put it on the board?", i.e. the sale... that's all you are, a number. And FYI, if anyone is interested in the Q3, read the complaints on the NHTSA.GOV site. Also, the Audi Care plan they try to sell you in person for $999 is sold for $799 on the Audi site. Good luck to the innocent and karma is a real xxxxx to you wretched neanderthals.

We love the team at this dealership. My rep Mark is the best and has assisted me with my last three cars! I will continue to bring my business here in the future

My experience working with Mark Cooper at Audi Chantilly was outstanding. Mark was knowledgeable, efficient, and clear in his communications with me. Mark’s professionalisms and transparency made the entire process seamless. Thank you Mark and team!

Very professional and friendly folks, made my buying experience pleasant. Highly recommend Mark Cooper who has great Customer service attitude and very knowledgeable about the models, and trims.

Mamta Vohra, Professionalisms putting Customers satisfactions before her own personal gains are exceptional. She understands customer’s needs and wants. Manager Hek Abbasi is an outstanding PR. Thanks to these two magnificent individuals, Audi of Chantilly must be America Best Automobile Dealership. Sincerely, Miankanze Bamba

Mark, Khalil, and Hek at Audi Chantilly were all very professional and helpful in getting me the right Q3 for the right price, making this purchase at their dealership very easy, comfortable, and straight-forward for a smooth transaction. They reached out in several ways to make sure i got all information and understand every detail of the Q3 purchase. Would definitely reach out to them again for any future purchases.

I had a very positive car shopping experience at Chantilly Audi. My sales associate Mark Cooper was very knowledgeable and very helpful in assisting me with my purchase.. Love my new Aud.

I first purchased a used VW GTI in July 2019. I had a wonderful experience working with Mamta. Unfortunately, I was in an accident that totaled the vehicle in December 2019. Not ready to purchase another car for myself, I purchased one for my son at a nearby Honda dealer. Ugh.. not the same 5 star experience. They were pushy and only seemed to care about the sale and not the buyer. So last month, when I was finally ready to purchase another car for myself, I decided to only buy from Audi Chantilly. Needless to say, I received the same 5 star treatment. It was an absolute pleasure doing business with Mamta. The Service Department was great too. Thank you! nab

Our experience was excellent because of Mark Cooper. He was extremely knowledgeable, friendly and professional. No hard sales tactics and no unnecessary haggling. We would definitely recommend him. I would also like to recognize Hasan Noman who answered my phone call and gave me a lot of information. Unfortunately, Hasan was not working the day we wanted to come and he recommended Mark Cooper.