
Audi Chantilly
Chantilly, VA
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Excellent Sales and Service Mark Cooper is an exemplary salesman with many years of experience in patiently dealing with customers. I recently got my replacement Q7 and had a po Mark Cooper is an exemplary salesman with many years of experience in patiently dealing with customers. I recently got my replacement Q7 and had a positive experience in Audi Chantilly. I look forward to Mark's help and assistance in years going forward. The sales management team (Lily) has an excellent eye for detail and is very meticulous in understanding your circumstances. A. Madurai More
Great Experience Purchasing New Q5 My wife and I had a great experience at Audi Chantilly purchasing what is now our second Audi (purchased Q7 back in 2015 from the same location). Shar My wife and I had a great experience at Audi Chantilly purchasing what is now our second Audi (purchased Q7 back in 2015 from the same location). Sharoon Saleem greeted us as we came in and accomodated our needs. We knew what we wanted and he did not try to upsell or pressure us into anything different. We will likely be going back to Audi Chantilly for our next car when the time comes. More
Low-Key Sales Approach is Appreciated Mark Cooper provided us with excellent service on the purchase of an Audi Q5. He is knowledgeable and low-key. Because he let us walk out without a ha Mark Cooper provided us with excellent service on the purchase of an Audi Q5. He is knowledgeable and low-key. Because he let us walk out without a hassle on the first visit to the showroom, we came back and bought from him. Our buying experience was a smooth and pleasant one. More
Bought a Used Audi with a Trade In Mamta Vohra at Audi Chantilly was an excellent sales representative. The process was fast and transparent and she definitely knows Audis. I got a grea Mamta Vohra at Audi Chantilly was an excellent sales representative. The process was fast and transparent and she definitely knows Audis. I got a great deal on the car and a ok trade in value. More
Great Buying Experience with Mark Cooper My wife and I had a very pleasant buying experience thanks to Mark Cooper. We first met him a couple months ago when we first started looking for a n My wife and I had a very pleasant buying experience thanks to Mark Cooper. We first met him a couple months ago when we first started looking for a new SUV and he was the only salesperson we encountered among more than a half dozen dealers that treated us the way we wanted to be treated, which was no pressure and just happy to provide as much information as we wanted. In fact, he was the only one that let us test drive by ourselves. Afterward, no constant phone calls or emails like the others (one nice follow up letter in the mail was all). And when we were ready, he was happy to help again and was never pushy. We ended up getting a CPO 2017 Audi Q7 from him, which we're very happy with, and he's been providing us with helpful tips and resources even after we got it. He treats all his customers like long term clients, which is refreshing. -Charles & Christine K More
Thank you Mamta Thank you so much for your help yesterday in purchasing a great vehicle. You were patient and understanding and i still cany believe i have such a gre Thank you so much for your help yesterday in purchasing a great vehicle. You were patient and understanding and i still cany believe i have such a great truck in my possession. More
Thank you Mark Cooper Kudos to Mark Cooper & your entire Audi Chantilly staff. Buying &/or leasing a car can sometimes be filled w/much angst. I knew what I wanted but am Kudos to Mark Cooper & your entire Audi Chantilly staff. Buying &/or leasing a car can sometimes be filled w/much angst. I knew what I wanted but am so thankful to have had Mark as my salesperson. His obvious knowledge of Audi's and the car industry translated to an awesome buying/leasing experience. Mark's professional demeanor came across as honest, smart, fair, patient, kind & most important a humble NON PUSHY sale. Thank you Mark Cooper. You are an asset to your profession & any dealership. Love my Audi Q5. More
Excellent New Car Buying Experience My new car buying experience at Audi Chantilly was excellent. I have bought many luxury cars over the years (too many years!) and this experience was My new car buying experience at Audi Chantilly was excellent. I have bought many luxury cars over the years (too many years!) and this experience was a good as it gets. Specific kudos go to Mark Cooper. He is a gentleman. His product knowledge and patience were outstanding and his overall demeanor quite admirable. Mark’s was very responsive to email correspondence and kept the two appointments that I made with him. He was fair and reasonable in price negotiations. I particularly appreciated his candor with regard to the prices that were and were not possible on the various model and model year cars we discussed. I need to stress his patience again. While I am polite, I am a difficult customer. I ask a lot of questions. I have specific wants and expectations. I have a broad interest in cars and thus want to examine a number of different models. I am also very indecisive in making a final decision on which car (and in this case model year) I want. All in all, Mark spent about 7 hours over two different visits with me discussing and driving a number of different vehicles. Mark tolerated this quite well, never deviating from his calm, soft spoken and polite persona. The contract documentation process went smoothly and as quickly as one can expect it to be done. Add on suggestions, all of which I turned down except for an extended Audi warranty, were low pressure. Delivery of the vehicle I bought went well. The car was available when promised. As an owner of a prior model year of the same vehicle, Mark took the time to go over only the things that had changed in the new vehicle as compared to my old one. When I noticed that the vehicle did not come with locking lug nuts, I purchased them separately from the Parts Dept. Mark kindly arranged for a service technician to install them for me while I waited. This was going above and beyond for customer satisfaction, and greatly appreciated. More
The Best Experience car shopping ever. Sharoon Saleem was very professional and well informed. This was the best buying experience ever. We would recommend this dealership to everyone need Sharoon Saleem was very professional and well informed. This was the best buying experience ever. We would recommend this dealership to everyone needing a car. More
Excellent Service! Mark Cooper was an excellent representative of the Audi brand. We drove multiple cars, and he was knowledgeable in every one. I spent a few months con Mark Cooper was an excellent representative of the Audi brand. We drove multiple cars, and he was knowledgeable in every one. I spent a few months considering this purchase and he was there with timely responses by both email and text message the whole time. There was never any pressure to choose a car or option with him. And it was clear he had a passion for cars and the brand. If I ever buy another Audi, it will be from him! More