Audi Chantilly

Initially wanted a 2011 A8L but the inventory was limited because I started looking at the end of the model year. Made numerous trips to Chantilly Audi to discuss various features of the car and was always because I started looking at the end of the model year. Made numerous trips to Chantilly Audi to discuss various features of the car and was always well received by Mort and Danny. I thought they might start thinking I wasn't serious and just wasting their time but they were very cordial and listened to/answered my never ending questions. Eventually, I bought a 2012 A8L and worked with both guys. After purchase, Danny gave me a 2 hour briefing on the various features of the car that was very helpful. In follow up visits Mort helped me with the Navigation system. No matter how many times I've returned or emailed/phoned for help they were always friendly and helpful. Took the car in to Service for the first time to have an electronic module installed for the camera and was treated very well...loaner provided, several emails keeping me posted on status, and my car was washed after the maintenance was done. Service Advisor was Severen Severtson, he knows what customer service is all about. Also, discussed a couple of things with the Parts Dept and again was pleased with level of attention and knowledge. More

This was my first new car purchase in 5 years. It was like starting all over again, since there is now so much information available on the web. I like working with Danny. Professional. Very knowledge like starting all over again, since there is now so much information available on the web. I like working with Danny. Professional. Very knowledgeable. The only downside was the length of time it took for the car to arrive. This, of course, was not Danny's fault. He did everything possible to make things happen rapidly, but sometimes the system just can't be overcome. I'd recommend Danny as someone to work with when you're looking for a new Audi. More

I bought the car based on the online listing from Autotrader. I dealt with Matt Nicol over the phone and via email from Canada and right away knew I was dealing with the right person. The car was har Autotrader. I dealt with Matt Nicol over the phone and via email from Canada and right away knew I was dealing with the right person. The car was hard to find but the price was still very good. I flew into Dulles and was picked up the next day at my hotel. Matt even gave me an informal tour of the city. Total time at the dealership was less than an hour and most of that time was strictly due to international banking. More

Danny was very helpful! I will recommend all my friends to him. He is very professional and polite. He took his time explaining all the car options to me. to him. He is very professional and polite. He took his time explaining all the car options to me. More

I purchased a used 350z over the phone after i saw an ad on auto trader.com. the overall experience was much better than i expected with a high degree of professionalism and customer service. The sales exec on auto trader.com. the overall experience was much better than i expected with a high degree of professionalism and customer service. The sales executive Joe Najm gave me a very detailed review of the car by decribing what he saw as he walked around it. he drove the car to gain a driving impression. Joe was in constant communication with me every step of the way. when i flew in to pick it up Joe met me at the airport and the transaction was completed without any issues. This dealer (and joe) played no games, no BS and it was just a pleasant buying experience. i am happy to recommend them to anyone based on my experience! More

Daniel f. Was an excellent and professional sales person. He took the time to assist my wife in trading in her car and purchasing a used card . The whole deal on negiation took 30 mins. Which is pretty amazi He took the time to assist my wife in trading in her car and purchasing a used card . The whole deal on negiation took 30 mins. Which is pretty amazing when you talk about going to purchase a vehicle at a dealership. The will definitely recommend both Daniel and Audi Chantilly to any body who wants to buy a car. Thanks Eric More

We have purchased two vehicles from this dealership in less than 6 months. Our sales consultant (Danny) has always been very attentive. Danny was not the typical "pushy" salesman and strived to make our e less than 6 months. Our sales consultant (Danny) has always been very attentive. Danny was not the typical "pushy" salesman and strived to make our experience as painless as possible. More

I have had extensive experience with Audi Chantilly's service department. They consistently provide exceptional service, with the utmost courtesy. I also purchased an A5 from Matt Nichol late last year service department. They consistently provide exceptional service, with the utmost courtesy. I also purchased an A5 from Matt Nichol late last year and was impressed with his candor and professionalism. I haven't had a bad experience at Audi Chantilly - over the course of ownership of two Audis (one purchased there, one purchased at Manhattan Audi). I would wholeheartedly recommend the sales and service staff to anyone in the market for an Audi. More

Great salesman and excellent customer service!! Chris Overcash was very knowledgeable and willing to assist in anyway. By far, this was the best car buying experience to date. My wife's car will be purch Overcash was very knowledgeable and willing to assist in anyway. By far, this was the best car buying experience to date. My wife's car will be purchased from Chris at Audi Chantilly! More

I took my Audi Q5 in for an out of cycle oil change. I expected the service not to be down until end of day. To my surprose my car was ready by noon. The service and customer service was excellent. My ser expected the service not to be down until end of day. To my surprose my car was ready by noon. The service and customer service was excellent. My service consultant, David Martin was very friendly, and professional. This is why I keep coming back to Audi Chantilly....a great agency! Paul J. Orloff 9/22/11 More