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Audi Charlotte
Matthews, NC
1,134 Reviews
Thank you for considering us for your automotive needs. We sell the exciting new Audi models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the Audi Charlotte new and used car inventory online, submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, Audi auto parts, or Audi repair and service, by using our contact form or by calling the number above.
The Audi Charlotte Car Finder form is a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new Audi and used car dealership is located at 9300 E. Independence Blvd, Matthews, NC. We have served customers from Matthews, Concord NC, Rock Hill SC, Fort Mill SC and all over the greater Charlotte Metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,134 reviews
October 02, 2021
When buying my suv. The sales Mgr. Said and I quote "I can get a refund on the maintenance agreement and I've done it before and never had a problem". I traded a 2019 Q8 for a 2020 Q8 and was reluctant to can get a refund on the maintenance agreement and I've done it before and never had a problem". I traded a 2019 Q8 for a 2020 Q8 and was reluctant to get any of the maintenance agreements, which led to his comments. Now I know it was just a ploy to get me to buy another one ... bad business practice!!! I waited for a few weeks and called him and he didn't even remember it ... I had to remind him. Which reinforced my belief it was a sales strategy on his part. I have since sent several people to BMW, BECAUSE OF IT and my experience. I'm a firm believer of being honest and straight forward and obviously he wasn't... my bad, but it won't happen again! Until this experience, I was pleased with Audi of Charlotte. My suggestion is to seek financing somewhere else and not use their's as a matter of convenience. Definitely don't trust anything the finance meager says. Their loss!!! More
by Tacoma2018TRDPro
Employees Worked With
Other Employees :
Dima, Wendy Cooper, Chris Gorczynski
Helpful May 15, 2021
Awesome leasing experience with Audi Charlotte! Can’t say enough about the wealth of experience and knowledge of Salesman, Max Montoya. I hope that he is the person I deal with as my lease expires! It feels enough about the wealth of experience and knowledge of Salesman, Max Montoya. I hope that he is the person I deal with as my lease expires! It feels great to be back in the seat of an Audi, Max was the sales person to put me there. The entire staff at Audi Charlotte were super to deal with, the dealership comes with my strongest recommendation. More
by Engldocdr
March 23, 2021
If you go to Audi Charlotte shopping for a new car ask for Karen - she's awesome! The service department drafted her to help me fix a phone issue on my new Q7- she really knows the Audi technology. Th for Karen - she's awesome! The service department drafted her to help me fix a phone issue on my new Q7- she really knows the Audi technology. Thanks Karen! More
by NikkiG
Employees Worked With
July 30, 2020
I have bought Audi’s from other dealerships in the past and have been well treated. Audi Charlotte exceeded my previous encounters. My wife and I were warmly greeted on arrival. Max Montoya was our sales r and have been well treated. Audi Charlotte exceeded my previous encounters. My wife and I were warmly greeted on arrival. Max Montoya was our sales representative and he listened to our requests and found us the car we wanted. Every step of the sale Including the business office went smoothly with no pressure tactics. I heartily recommend this dealership to anyone looking for an Audi. More
by B.G.
June 01, 2020
Just picked up my new whip from the incredible Daniel Steven at Audi Charlotte! Daniel was super genuine and helpful, and I really felt that he was there to help me find the best car match, whether at Au Steven at Audi Charlotte! Daniel was super genuine and helpful, and I really felt that he was there to help me find the best car match, whether at Audi or somewhere else. And making the choice at Audi was easy—the car is sick and Daniel and Marcus in finance were 5 star. 10/10 would recommend for quality craftsmanship and fire service. More
by Jessa984
May 26, 2020
To whom it may concern Patrick Max MA toya is one of the best salesman I've ever run across It every since the calked this dealership Everyone has been nothing but professional Thank you best salesman I've ever run across It every since the calked this dealership Everyone has been nothing but professional Thank you More
by doriskearns
Employees Worked With
Patrick Max Montoya
May 23, 2020
I was very pleased with Daniel, he made it possible for us to make a purchase. We love the Q5. Thanks a lot for all y’all did. us to make a purchase. We love the Q5. Thanks a lot for all y’all did. More
by oldschool357
Employees Worked With
Other Employees :
Martin Bradshaw, Joe DeMatteo, Wendy Cooper
May 21, 2020
I drove from Columbia to Charlotte to purchase a vehicle since I had lost my car in an accident last week. Daniel knew in advance of my arrival, greeted me and took great care of me! Purchasing a car unde since I had lost my car in an accident last week. Daniel knew in advance of my arrival, greeted me and took great care of me! Purchasing a car under these circumstances is not pleasant but Daniel assisted me through the entire process and made me feel welcome. Marcus in Finance was super helpful and took the time to answer all my questions. Overall it was a great experience and I am extremely pleased with my purchase! More
by Clh1967
May 18, 2020
Simple, Quick, and Amazing Customer Service Daniel, as i told you from the beginning you are a very busy guy handling multiple things at once but always delivering on a timely and professional m Daniel, as i told you from the beginning you are a very busy guy handling multiple things at once but always delivering on a timely and professional manner. Out of all my car buying experiences i do honestly have to say you have been the best thus far. Making easy and quick as possible but also ensuring that i was happy and comfortable. So a huge thanks to you! More
by JoshuaR
Employees Worked With
April 15, 2020
I bought a preowned BMW from Audi Charlotte. Rich Gouhin was my salesman, and he made it such a great buying experience. I found the cat on autotrader and contacted Audi Charlotte. After several emails, pho was my salesman, and he made it such a great buying experience. I found the cat on autotrader and contacted Audi Charlotte. After several emails, phone calls, and texts... I was satisfied with the car I wanted to purchase. I flew up to Charlotte. Rich arranged for a driver to pick me up at the airport, too! The BMW was even better in person. Audi Charlotte fully hugged and waxed it too. A couple hours later, i was on my way home.....ha.... A 600 mile test drive! The car drove beautifully and i can't be happier. Thank you Rich Gouhin and the Audi Charlotte team. I highly recommend them. - Andrew More
by Andrew
