Audi Charlotte

Surreal, out of body experience! The last thing I wanted to do last Saturday was think about purchasing a vehicle, but since my "A-Baby" was totaled (hit from behind), I had no choice The last thing I wanted to do last Saturday was think about purchasing a vehicle, but since my "A-Baby" was totaled (hit from behind), I had no choice. I'd like to thank Brand Special, Greg Butler, for helping me through a difficult time and making everything alright!! It was like my late father, Clarence, and my three brothers (who live in CA, NJ & PA) were holding my hand throughout the process. What more can a girl ask for! More

Personable, friendly, informative Having had a horrible 2 years with my BMW, I was ready to try something different and Joel was an amazing representation of the product. He was not o Having had a horrible 2 years with my BMW, I was ready to try something different and Joel was an amazing representation of the product. He was not only knowledgeable, but he was very supportive as we went through the process. More

Worth the drive We have owned several Audi cars over the years and have been in the market to purchase a new one. The Charlotte dealership had plenty of 2018 Q7s to c We have owned several Audi cars over the years and have been in the market to purchase a new one. The Charlotte dealership had plenty of 2018 Q7s to choose. In fact the exact color and model was on the lot. We mainly dealt with Richard Gouhin. He was extremely informative and polite but his best characteristic was his patience. Negotiations were reasonable and overall, we were pleased with the trade-in value and purchase price of our new car. Thank you. More

Very knowledgeable staff The staff at Audi of Charlotte was very knowledgeable of the products. They were very helpful listening to my needs and matching me with a car. I rece The staff at Audi of Charlotte was very knowledgeable of the products. They were very helpful listening to my needs and matching me with a car. I recently had to call back in for service questions and the sales person went out of his way to find out the answers for me. More

Great buying experience Ben was our salesman and he was the consummate professional. Highly recommend! AND, we love our Audi! Great car, great experience. Highly recommen Ben was our salesman and he was the consummate professional. Highly recommend! AND, we love our Audi! Great car, great experience. Highly recommend to friends and family More

Superior customer service from our salesman We have purchased three Audi’s here and have been extremely happy. The salesman (Walter Sheldon) made the difference, he is always striving to make i We have purchased three Audi’s here and have been extremely happy. The salesman (Walter Sheldon) made the difference, he is always striving to make it a special and personal experience.. I cant imagine a better experience. He even helped us with some information about a car at another dealership. More

Max made sure we got exactly what we wanted. Enjoyed working with Max. Found us a great car and would not settle until we got what we wanted. I would recommend him to anyone. Enjoyed working with Max. Found us a great car and would not settle until we got what we wanted. I would recommend him to anyone. More

Great people to work with Very professional and supportive people with technical knowledge, also open to negotiation. We quickly came to a price and other terms that were accep Very professional and supportive people with technical knowledge, also open to negotiation. We quickly came to a price and other terms that were acceptable to me. More

Amazing Experience I recently purchased a Certified Pre-Owned 2016 Audi Q5 from Audi of Charlotte and it was a great experience. I had been shopping for a Q5 for a few I recently purchased a Certified Pre-Owned 2016 Audi Q5 from Audi of Charlotte and it was a great experience. I had been shopping for a Q5 for a few months and finally found one at Audi of Charlotte. I worked with Rich from start to finish and I wouldn't have had it any other way. I worked with Rich for about a week leading up to the purchase and he was great to work with. He was available after hours by phone or text, both of which made communication easy. He is extremely nice and was not pushy at all. He was very helpful and never once tried to push me into something that I was not comfortable with. The car is great and the price was better. One part that I loved about Audi of Charlotte is that the prices were not "no hassle." We negotiated and quickly came to a price that was very fair. I also worked with Peppi, who was also very nice. I didn't spend a ton of time with him but he was very friendly and got me a good deal on an additional 20,000 mile warranty, which was my top priority given the amount of driving I do each month. I finished my experience with Kyle, who taught me about all of the technology in the vehicle. It is worth the time to get him to explain everything to you as these cars have a lot of new technology - even a 2016. I searched at 5 different Audi dealership until I found my car and this was by far the best experience. I highly recommend Audi of Charlotte. Thanks again! More

Exceptional Service The customer service that we have experienced from the Audi of Charlotte team is second to none! This is the third Audi that we have purchased from t The customer service that we have experienced from the Audi of Charlotte team is second to none! This is the third Audi that we have purchased from this dealership and our sales person, Walter Shelton. Walter has always gone above and beyond to make sure that we are completely satisfied ... during the purchase process and after! He makes buying a new car a delightful experience. If you are thinking about purchasing an Audi, you must give Walter a call. Charles Hinshaw and the service department are exceptional. Peppi Bonocore took the time to provide the best terms for our purchase, and Kyle Andes' instruction/assistance with the car's technology was fun and informative. You cannot go wrong purchasing your new Audi from this team. More