
Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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First Car Buying Experience Went to Audi of Charlotte last week to buy my first car. Everyone there was extremely helpful and wanted to make sure I was getting the best deal. Cou Went to Audi of Charlotte last week to buy my first car. Everyone there was extremely helpful and wanted to make sure I was getting the best deal. Could not be happier with my buying experience there! More
Another flawless experience! Last week I bought by 10th Audi from Audi of Charlotte, and I couldn't be happier. It was another great and flawless experience from beginning to end. Last week I bought by 10th Audi from Audi of Charlotte, and I couldn't be happier. It was another great and flawless experience from beginning to end. The team I've worked with there—in particular Joe DeMatteo, Walter Shelton, Peppi Bonocore and Kyle Andes—are the best. Put simply: I wouldn't buy an Audi from anyone else. More
Amazing experience Max and the rest of the staff at Audi of charlotte gave us the most amazing service possible! We have two young children that pretty much sat in every Max and the rest of the staff at Audi of charlotte gave us the most amazing service possible! We have two young children that pretty much sat in every show room car and not one person was rude or impatient! As many of you know young children especially toddler boys are impossible to control sometimes . We spent close to 3 hours and bought our car and I can't rave enough how kind and patient everyone was while we waited with the children to get all the paperwork done !!!!!! Amazing customer care ..... More
Awesome experience I got the best support and experience possible. People was very friendly and direct with me explaining the benefits and characteristics of all product I got the best support and experience possible. People was very friendly and direct with me explaining the benefits and characteristics of all products. Test drive was a milestone!!! More
I got a car with a Defect in a tire, no support from dealer. I bought this car because of the price, however, I noticed there was no real discount at all, it was a pre owned car, however, other Audi dealers sell I bought this car because of the price, however, I noticed there was no real discount at all, it was a pre owned car, however, other Audi dealers sell this vehicle brand new for extra 500 dollars, in overall there was not a real reason to buy the car at Audi of Charlotte. I did not get any real benefit from the dealer, no discounts, no any extras, no benefit. I bought this car because I like it, and that's it. The sales person was really friendly, no complaints, however, I did not get any other suggestions or more options. He was limited to complete the purchase process (transaction). Major problem came when I noticed a tire defect, no support from the dealer even when the car has a factory defect, Dealer recommended to buy a new tire at another place, they did not even check the tire for a possible factory issue. I will not recommend this dealer or Audi, in fact, I'm encouraging my friends and family to think twice before buying it. One of my friend who was actually decided for the A4 decided to buy Mercedez after let him know about my bad experience and lack of support. More
Purchased a Q5 It was a good experience. The salesman was very helpful and knowledgeable about the product. He was very patient with letting us decide exactly which It was a good experience. The salesman was very helpful and knowledgeable about the product. He was very patient with letting us decide exactly which vehicle we wanted by letting us test drive the three we were interested in. I would do business with them in the future. More
Exceptional Brand Specialist I came to Audi of Charlotte with one month left on my A6 lease to discuss my options with Joel Handschin. He came across as a very presentable, person I came to Audi of Charlotte with one month left on my A6 lease to discuss my options with Joel Handschin. He came across as a very presentable, personable and professional representative of the dealership. He listened very carefully to my needs. We reviewed several options and in the end, Joel did a great job in guiding me to a 2018 A5. He worked very well with his manager and the negotiations which can be tense and stressful was anything but that. It was smooth and pleasant. The A5 is awesome considering the fact that my last two cars were the Audi A6 and R8. I would highly recommend Audi of Charlotte and the brand. More
Excellent Experience re July 2017 Purchase of White 2018 Q5 Arranged appointment via email; car and Brand Rep were available when I arrived. Been in market for Audi Q5 since January 2017 so I came to purchase n Arranged appointment via email; car and Brand Rep were available when I arrived. Been in market for Audi Q5 since January 2017 so I came to purchase not browse; 2018s are available so I could compare; technology explained for easy use; car detailed before departure; process went smoothly and am satisfied with the purchase. More
Great experience with the Audi team We recently leased a new, Audi Q3 from the Audi of Charlotte. We are very satisfied with our experience. Max is very friendly, professional and depend We recently leased a new, Audi Q3 from the Audi of Charlotte. We are very satisfied with our experience. Max is very friendly, professional and dependable. The entire team members are phenomenal! More
Great service before and after the sale!! I have been an Audi guy since 1982. I came to this dealership due to my service advisor moving to this dealership. I have bought 3 Audi's from this I have been an Audi guy since 1982. I came to this dealership due to my service advisor moving to this dealership. I have bought 3 Audi's from this dealership now and could not have been happier with all 3 purchases. Give them a try!! More