Audi Charlotte
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent Experience re July 2017 Purchase of White 2018 Q5 Arranged appointment via email; car and Brand Rep were available when I arrived. Been in market for Audi Q5 since January 2017 so I came to purchase n Arranged appointment via email; car and Brand Rep were available when I arrived. Been in market for Audi Q5 since January 2017 so I came to purchase not browse; 2018s are available so I could compare; technology explained for easy use; car detailed before departure; process went smoothly and am satisfied with the purchase. More
Great experience with the Audi team We recently leased a new, Audi Q3 from the Audi of Charlotte. We are very satisfied with our experience. Max is very friendly, professional and depend We recently leased a new, Audi Q3 from the Audi of Charlotte. We are very satisfied with our experience. Max is very friendly, professional and dependable. The entire team members are phenomenal! More
Great service before and after the sale!! I have been an Audi guy since 1982. I came to this dealership due to my service advisor moving to this dealership. I have bought 3 Audi's from this I have been an Audi guy since 1982. I came to this dealership due to my service advisor moving to this dealership. I have bought 3 Audi's from this dealership now and could not have been happier with all 3 purchases. Give them a try!! More
The experience was greart and I gave the dealership an A+ The dealership was a sight for sore eyes. Upon entering I heard and saw a black baby grand piano playing and Tony Benet singing. Richard Gouhin m The dealership was a sight for sore eyes. Upon entering I heard and saw a black baby grand piano playing and Tony Benet singing. Richard Gouhin made me and my wife feel relaxed and welcome. The show room was perfect and the atmosphere and building was spotless. More
What car buying should be, courtesy of Walter Shelton This is the third car I purchased working with Walter. Each time, he has listened to what I was looking for in a vehicle and made an exact match. Wa This is the third car I purchased working with Walter. Each time, he has listened to what I was looking for in a vehicle and made an exact match. Walter is extremely knowledgeable about the brand, he is not pushy, nor does he over sell. I felt that he presented a very fair offer for the car I traded in and the new car that I purchased. Each time I have driven away in a car that I loved feeling very good about the whole buying experience, thanks to Walter. More
Another great experience with Walter Shelton This is my second purchase with Walter. My first was a 2015 S4, which is now the car love of my life. This time my son and I bought a 2016 Ford Fiesta This is my second purchase with Walter. My first was a 2015 S4, which is now the car love of my life. This time my son and I bought a 2016 Ford Fiesta ST. Everything went great with the deal, and even afterward, when we discovered that several mechanical components of the car were after-market replacements not covered by the Ford warranty, Walter set to work with management to make sure any problems with the after-market parts would be covered by the dealership for the same period as the remaining factory coverage. It is that level of customer support that sets Audi of Charlotte in general, and Walter Shelton in particular, apart from other dealerships. More
Viait Audi of Charlotte Very positive experience with the sales person, sales manager, finance manager, and technology specialist....a team effort that led me to make Very positive experience with the sales person, sales manager, finance manager, and technology specialist....a team effort that led me to make a purchase on the spot. My brand associate was new to the dealership but very knowledgeabe about the vehicle and obviously a seasoned sales professional. More
Good service I visited audi of charlotte, Max is very nice, good service, walk me through the process, though I did not purchase a car, he is very helpful and pati I visited audi of charlotte, Max is very nice, good service, walk me through the process, though I did not purchase a car, he is very helpful and patient with me. More
Excellent customer service and overall experience I recently visited and ended up leasing a vehicle from Audi of Charlotte. As the title of the review suggests, I was impressed by their degree of prof I recently visited and ended up leasing a vehicle from Audi of Charlotte. As the title of the review suggests, I was impressed by their degree of professionalism and customer service orientation from sales through the financing/paperwork process. I worked with Walter and would highly recommend him. He was knowledgeable, made the process quick and easy and has provided great follow on assistance. More
Great Experience! Very pleasant, knowledgeable and professional. Greg went the extra mile in getting the car we're looking for, explaining in detail about all the won Very pleasant, knowledgeable and professional. Greg went the extra mile in getting the car we're looking for, explaining in detail about all the wonderful gadgets it has to offer and how it works. More








