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Audi Charlotte
Matthews, NC
1,139 Reviews
Thank you for considering us for your automotive needs. We sell the exciting new Audi models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the Audi Charlotte new and used car inventory online, submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, Audi auto parts, or Audi repair and service, by using our contact form or by calling the number above.
The Audi Charlotte Car Finder form is a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new Audi and used car dealership is located at 9300 E. Independence Blvd, Matthews, NC. We have served customers from Matthews, Concord NC, Rock Hill SC, Fort Mill SC and all over the greater Charlotte Metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,139 reviews
March 16, 2017
My 1st Audi Natalya was a perfect sales person and selected the perfect car for me.The process was efficient and tailored to my needs. Loved the extended test dr Natalya was a perfect sales person and selected the perfect car for me.The process was efficient and tailored to my needs. Loved the extended test drive. Love the A4. More
by juno
Employees Worked With
Natalya Depasse
March 13, 2017
Time Efficient Sale Audi of Charlotte was able to help me find the vehicle I was looking for without wasting my time. Richard was very prompt about getting me the informa Audi of Charlotte was able to help me find the vehicle I was looking for without wasting my time. Richard was very prompt about getting me the information I needed to make the purchase and was very helpful in identifying the vehicle I needed. It was a very quick process. The sales staff were very friendly and knowledgeable with their products. Overall, I am very pleased with the service I received and very satisfied with my purchase. More
by caseycline
March 13, 2017
Awesome Experience from start to finish My husband and I visitited the Audi dealership of Charlotte a few weeks back to purchase a pre-owned vechicle to be exact an Infinite M37S. I had a co My husband and I visitited the Audi dealership of Charlotte a few weeks back to purchase a pre-owned vechicle to be exact an Infinite M37S. I had a conversation with my husband about the friendliness of salemans and the customer service we received from dealership although we weren't there to purchase an Audi car they treated as though we were.....Walter Shelton I thank you again for your humbling spirit may God continue to bless you... Peppi Bonocore thanks to you may God bless you as well......... More
by Lipscomb
March 11, 2017
Horrible experience at Audi of Charlotte Absolutely appalled at the customer service. This was my first time ever at an Audi dealership in hope to see what they had to offer. Once I found a c Absolutely appalled at the customer service. This was my first time ever at an Audi dealership in hope to see what they had to offer. Once I found a car I was interested in we went on a test drive. When it came down to the numbers that's when it all fell apart. Salesman was insulting and degrading. The topper to the day was not that we drove 3.5 hours to get there it was the 3.5 hour drive back when we got home we noticed that the salesman took my wife's keys to her car instead of mine while he's was "appraising my car". I will never NEVER recommend buying and Audi EVER to anyone I know. Plus their Maintaince Program is terrible. I will keep my business at BMW from now on. More
by SMW335
Employees Worked With
March 09, 2017
Quincy Cornish Sales Rep/Floor Manager Quincy is the most professional sales rep that I have ever worked with at a car dealership. He has competiitive urgency at a high level, high rapport Quincy is the most professional sales rep that I have ever worked with at a car dealership. He has competiitive urgency at a high level, high rapport building and probing ability. He is solid and your business is very fortunate to have him. He believes in the product! Ray Cronin More
by Audi1
Employees Worked With
Marcus Robinson, Quincy Cornish
March 07, 2017
Great experience! Enjoyed the experience overall. In and out quickly. Minimal haggling over price or extras. Car was ready when I arrived. Walter, Pepsi, and Kyle respe Enjoyed the experience overall. In and out quickly. Minimal haggling over price or extras. Car was ready when I arrived. Walter, Pepsi, and Kyle respected my time and made sure I was on the road in my new A7 quickly More
by Docdan
March 03, 2017
super friendly we worked with Walter - very friendly and helpful. We got in the car that we wanted with no fuss. THe whole team worked together to help us achieve we worked with Walter - very friendly and helpful. We got in the car that we wanted with no fuss. THe whole team worked together to help us achieve our goal. More
by Heather Hanes Thompson
March 02, 2017
Great experience shopping for a car. From the time I met the salesperson I knew that the experience would be memorable. Ernesto was extremely professional and was not pushy or overbearin From the time I met the salesperson I knew that the experience would be memorable. Ernesto was extremely professional and was not pushy or overbearing. He knew the product and did a great job selling the value of the car. He provided excellent customer service. More
by Wowed Customer
Employees Worked With
Marcus Robbins, Ernesto Bonita
February 28, 2017
Audi Passion I felt from the moment I entered the dealership the Audi car buying experience was going to be enjoyable. From the warm welcome, to the education pro I felt from the moment I entered the dealership the Audi car buying experience was going to be enjoyable. From the warm welcome, to the education provided by the Brand Specialist, to the experience of the test drive, and into the financial agreement I was pleased. It is very rewarding to be surrounded by a team a individuals passionate about the Audi Brand and Experience. More
by NoThankYou
February 28, 2017
Seamless! Not having purchased a new vehicle in nearly 14 years, I was nervous going in but I have to say my experience with Audi of Charlotte was nothing short Not having purchased a new vehicle in nearly 14 years, I was nervous going in but I have to say my experience with Audi of Charlotte was nothing short of wonderful! I purchased an Audi Q5 and Ernesto and Peppi were excellent to work with. More
by Amy
