Audi Charlotte

A Kind of Salesman You Want. It's not often that you run across a salesman that will give you the service that Greg did with honestly, kindness and truth. I had bought another au It's not often that you run across a salesman that will give you the service that Greg did with honestly, kindness and truth. I had bought another auto from another company 3 months ago and they hid a very dangerous recall from me, one that can kill the occupants of the vehicle. Luckily I research before and after a sale and found it. I got a full refund when I threatened them with contacting the AG, FTC, BBB and a lawyer. I was leery you're not just buying a bag of groceries and this process can be daunting. I asked Greg about another company and he gave me an experience that his wife had had with that company, I love that. These guys have a genuine kindness and are upfront and work very well with you. Thanks Greg! More

In and out with more than I wanted. I've been an Audi customer for a while and knew that I would be staying in the family, but having just relocated, it was time to find a new Audi deale I've been an Audi customer for a while and knew that I would be staying in the family, but having just relocated, it was time to find a new Audi dealership. I emailed around expecting to get replies over the coming days, but Richard Gouhin from Audi of Charlotte called me back in minutes and from the start assured me that he would take care of anything I needed. After a couple emails, I agreed to meet Rich (on a Sunday no less) to check out the Audi SUVs. When I arrived, Rich had the two or three trucks we had talk about pulled to the front of the dealership awaiting my inspection. After a couple informative test drives, we walked into Rich's office where he was prepared with the specifics for each truck already laid out. We had a brief and honest conversation, Rich is incredibly straightforward and a great client advocate, and I decided on the SUV for me, a beautiful black Q3 (which to my amazement, has continued to exceeded my lofty expectations). After signing the papers with Peppi Bonocore, which was as a pleasant an experience as paying money can be, I met Kyle Andes for a technology and feature review. Kyle knew his stuff, hit the highlights, and then took the time to show me the small things (like the surround sound control for the Bose surround sound) that can take months to find on your own. Rich, and Audi of Charlotte delivered a superb buying a experience, and I am elated with my new Audi. Highly Recommended More

Excellent Customer Service-They Aim to Please! Overall, I had a wonderful experience with Chris. He was pleasant, thorough, and very informative. During our test drive, I was hesitant about driving Overall, I had a wonderful experience with Chris. He was pleasant, thorough, and very informative. During our test drive, I was hesitant about driving in the rain. He took the liberty to get behind the wheel and demonstrate the versatility and reliability of the Acura RDX I purchased. My experience with Peppi during the finance process was equally as pleasing. He was awesome and accommodating with NO pressure. I highly recommend this dealership for you new and used car needs! More

Terrifc Design, Top Quality, Great Service & Fun Cars! I have purchased / leased my last two automobiles from Audi of Charlotte, a 2014 A7 and now a 2017 Q5. I will admit to considering other vehicles this I have purchased / leased my last two automobiles from Audi of Charlotte, a 2014 A7 and now a 2017 Q5. I will admit to considering other vehicles this last time, if only for the sake of variety. But in the end, I came back to Audi of Charlotte because of their professionalism and service orientation before, during and after the sale. Not only that, but I have found in my travels that other Audi Dealers are similar in their approach. For that reason, and the fact that they make pretty cool cars, I stayed with Audi during this last purchase. Both of the sales people with whom I dealt with on these purchases, Tony Martinez and Erlan Martinez, were outstanding. Sales Manager, Jim Mangano, was helpful as well and my time with Finance Manager, Peppi Bonocore, was unlike any other experience that I have had with a car dealership finance manager--and I mean that in a good way! Of course, the icing on the cake with these guys is their service department. As good a staff as you are likely to meet anywhere. You can't go wrong buying or leasing your next car from these folks. More

Amazing customer service and overall experience! Overall great buying experience as a first time buyer! There was no pressure, Joel was very informative, and the package/deal that was offered was unb Overall great buying experience as a first time buyer! There was no pressure, Joel was very informative, and the package/deal that was offered was unbeatable! I highly recommend visiting the dealership - they are so easy to work with and I am loving my new Q5! More

A7 Purchase - Chris DeRoss Chris worked with me closely to find the car I wanted. He and Joe DeMatteo spent a lot of time nailing down the car with the features I really wanted Chris worked with me closely to find the car I wanted. He and Joe DeMatteo spent a lot of time nailing down the car with the features I really wanted in this purchase, and made it happen quickly I have bought 3 cars from Audi of Charlotte and had them serviced there as well, and this most recent purchase confirms for me why I am a fan. They just make it easy. Thanks Chris!. More

New Audi Q5 I had a very positive experience at Audi of Charlotte. Our sales professional, Ernesto Bonita, was extremely knowledgeable, straight forward and help I had a very positive experience at Audi of Charlotte. Our sales professional, Ernesto Bonita, was extremely knowledgeable, straight forward and helpful. He truly was a pleasure to work with. I would gladly recommend Audi of charlotte and Ernesto to friends and family. More

Best car buying experience one can ask for!!! We could not be happier with how quickly and efficiently we were able to buy our Q3. I have purchased dozens of cars over my lifetime and this is the We could not be happier with how quickly and efficiently we were able to buy our Q3. I have purchased dozens of cars over my lifetime and this is the first time I received such exceptional service. The salesperson (Joel Handschin) understood our needs right from the get go and did everything in his power to make sure we were completely satisfied with our purchase. Two other notable people I would like to mention: Justin Cambric the sales manager and Peppi Bonocore who quickly and accurately wrote up the paperwork so we could be in and out of the door in about two hours! I will definitely recommend this dealership and of course the employees mentioned above which make it all happen to all of our friends and family. More

"Loving My CLS 550 coupe" I just wanted to say thank you to Mr. Chris Deross he was very helpful in finding my new love. His hospitality was great and customer service was cour I just wanted to say thank you to Mr. Chris Deross he was very helpful in finding my new love. His hospitality was great and customer service was courteous, pleasing, and excellent. I would highly recommend shopping at Audi of Charlotte. They have a great selection of new and used cars don't miss out you will find what your looking for More

Great dealership with top notch sales people. Audi of Charlotte is a great dealership with a nice selection of new and used Audi models to choose from. It's such a good dealership I drove from Gr Audi of Charlotte is a great dealership with a nice selection of new and used Audi models to choose from. It's such a good dealership I drove from Greensboro to find the Audi I was looking for at a great price, Greg Butler was professional, patient and diligent in helping me find the car equipped as I requested. If you want a great experience purchasing or leasing an Audi then Audi of Charlotte is the dealership to make it happen. More