Audi Chicago

Channing is an excellent salesperson. He is very personable and accommodating and walked my wife and me through all of the nuances of a car buying experience. The bottom line is that we He is very personable and accommodating and walked my wife and me through all of the nuances of a car buying experience. The bottom line is that we left feeling like we had been working with a friend, as opposed to the sometime adversarial relationships that we have all experienced a† auto dealerships, Indeed we have made a friend who made sure we left happy. I would recommend Channing without reservation if you would like a pleasant buying experience. More

Channing was excellent and finance was great to. They both where friendly and knowledgeable.I would definitely tell my friends and family about my experience with them. They both where friendly and knowledgeable.I would definitely tell my friends and family about my experience with them. More

The work was a warranty repair - happy with the service. The service person kept me updated on the status. The service person kept me updated on the status. More

I was obviously with the outcome, I had hoped it would have been more seemless given I have excellent credit have been more seemless given I have excellent credit More

A great dealership that is able to actually work with the customers to fulfill their needs. customers to fulfill their needs. More

My experience was pleasant very friendly. I highly recommend this establishment . My sales rep was William Prince he was great very helpful felt like I was talking to a friend. I highly recommend this establishment . My sales rep was William Prince he was great very helpful felt like I was talking to a friend. More

Scheduling service and having the work performed was wonderfully easy. Vanessa, the service rep who helped me, is fantastic. She made the whole process pleasant wonderfully easy. Vanessa, the service rep who helped me, is fantastic. She made the whole process pleasant More

We bought our Audi Q4 Enron from this dealership and had exceptional service from Mr Lightfoot from sales. Now Our first trip to the service department of this dealership with an air conditioning issue was exceptional service from Mr Lightfoot from sales. Now Our first trip to the service department of this dealership with an air conditioning issue was very positive too with prompt attention and follow up from Kameron Vaca and the issue was fixed in a day and we were provided with a loaner for that time ! The entire service team was outstanding at every Sharmas More

The team at Audi Chicago are always courteous, professional and efficient when I come for service. professional and efficient when I come for service. More

I purchased a new to me 2025 Q7 that came with only one key. I share the vehicle with my husband so we needed a second. I ordered the $700+ key from the parts department and was told I would be called when key. I share the vehicle with my husband so we needed a second. I ordered the $700+ key from the parts department and was told I would be called when it came in to schedule a service visit for the $350 programming. I ordered the key 2 weeks ago and never received any notice by call, text or email that it had arrived. I was curious so called parts to inquire and sure it enough it arrived 5 days ago! You would think paying over $1,000 for a key and programming that you would have better customer service for valued customers (for over 6 years). Now that Fletcher Jones Audi is Auto Nation, customer service and communication needs improvement. More