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Audi Chicago
Chicago, IL
938 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 938 reviews
October 30, 2025
Audi Chicago’s dealership building is sleek and modern, featuring stunning architecture, a spacious showroom, and elegant design details that reflect the brand’s luxury, innovation, and commitment to excel featuring stunning architecture, a spacious showroom, and elegant design details that reflect the brand’s luxury, innovation, and commitment to excellence. More
by Tom
Employees Worked With
Omar, Brandon
October 30, 2025
State of the art facility, called and got appointment next day. Tony was excellent to work with, got everything right, really paid attention to ensure it was perfect. He went out of his way to help. (Nev next day. Tony was excellent to work with, got everything right, really paid attention to ensure it was perfect. He went out of his way to help. (Never even got callback from other dealership for service.) More
by Jones
Employees Worked With
Tony Prusak
October 28, 2025
Process was fast and smooth while the agent who I spoke with was knowledgeable, too. I also have never received a video walking me through the inspection/findings of my car before so I thought that was pre with was knowledgeable, too. I also have never received a video walking me through the inspection/findings of my car before so I thought that was pretty cool. More
by Sbautis1
Employees Worked With
Tony Prusak and C. James
October 27, 2025
I had my Q5 in for its scheduled oil change and winter readiness. Mike, my service advisor is knowledgeable and I always learn things from him as my car ages. The courtesy shown by all members of this tea readiness. Mike, my service advisor is knowledgeable and I always learn things from him as my car ages. The courtesy shown by all members of this team keeps me going back to this dealer. More
by paulaecorey
Employees Worked With
Mike
September 18, 2025
It was one of the best experiences. My car sent a message saying an electronic malfunction. Drive to Fletcher Jones Audi. They took my car, gave me a loaner and I was on my way, on a Fr My car sent a message saying an electronic malfunction. Drive to Fletcher Jones Audi. They took my car, gave me a loaner and I was on my way, on a Friday afternoon! Called me Monday told me what was wrong and picked it up Monday evening. Mike the service man was very kind to me and Cesar the technician kept me up to date. Very easy!! More
by Audi3
Employees Worked With
Mike Cesar and loaner man
September 18, 2025
The dealership under the previous management - Fletcher Jones - was well run. It is too soon to tell how the new owners -Autonation - are managing the service department. I have had experience with the A Jones - was well run. It is too soon to tell how the new owners -Autonation - are managing the service department. I have had experience with the Autonation BMW dealer in Tucson AZ which has been positive. More
by JohnP
Employees Worked With
Servando
September 17, 2025
Channing and Nolan were a pleasure to work with. Channing assisted us in trading in a Mercedes for a Q6. He took the time to educate us on the differences of owning an electric car and made the buyi Channing assisted us in trading in a Mercedes for a Q6. He took the time to educate us on the differences of owning an electric car and made the buying process a breeze. It was like dealing with a friend and not a salesman. I highly recommend Channing and his team. More
by Wfrench8668
Employees Worked With
Channing Greene
