Audi Chicago

Issue with Management: They damaged my car after service. It's been weeks: no return calls. It's been weeks: no return calls. More

It was one of the best experiences. My car sent a message saying an electronic malfunction. Drive to Fletcher Jones Audi. They took my car, gave me a loaner and I was on my way, on a Fr My car sent a message saying an electronic malfunction. Drive to Fletcher Jones Audi. They took my car, gave me a loaner and I was on my way, on a Friday afternoon! Called me Monday told me what was wrong and picked it up Monday evening. Mike the service man was very kind to me and Cesar the technician kept me up to date. Very easy!! More

Channing and Nolan were a pleasure to work with. Channing assisted us in trading in a Mercedes for a Q6. He took the time to educate us on the differences of owning an electric car and made the buyi Channing assisted us in trading in a Mercedes for a Q6. He took the time to educate us on the differences of owning an electric car and made the buying process a breeze. It was like dealing with a friend and not a salesman. I highly recommend Channing and his team. More

I recently had the pleasure of working with Channing when selling my Audi and leasing a new vehicle, and I cannot recommend him highly enough. From the very beginning, he delivered exceptional customer servi selling my Audi and leasing a new vehicle, and I cannot recommend him highly enough. From the very beginning, he delivered exceptional customer service marked by patience, professionalism, and genuine care. He took the time to walk me through every feature and detail of my new car, ensuring I felt fully informed and comfortable throughout the process. What impressed me most was how personalized and human the experience felt. This was a major life decision, and Channing respected that by guiding me step by step without any pressure. His approach made it clear that I was not just another transaction, but a valued client. The follow-up service was equally outstanding. After I left the dealership, Channing reached out to confirm I arrived home safely and checked in over the following week to see how I was enjoying the vehicle. He promptly answered my questions, reinforcing his commitment to client satisfaction well beyond the point of sale. It is rare to find a sales consultant who combines product knowledge, professionalism, and empathy so seamlessly. Channing exemplifies what a luxury dealership experience should be, and I would strongly recommend him to any family, friend, or colleague considering their next vehicle purchase or lease. More

I had an outstanding car buying experience at Audi Fletcher Jones Chicago. I worked with Nolan and Channing and both were truly subject matter experts. I was comparing a car here to one at a different Fletcher Jones Chicago. I worked with Nolan and Channing and both were truly subject matter experts. I was comparing a car here to one at a different dealership and they went above and beyond to thoroughly educate me on both options without ever trying to pressure me into their car if it ultimately was not the right fit. Their transparency, knowledge, and professionalism made the entire process smooth and enjoyable. From start to finish this was hands down the best car buying experience I have ever had. More

I called to inquire about a car that I found online brand new.My first point of contact was Lindin an alleged sales manager. This isn't my first time purchasing or leasing a car. Because I sounded young he p new.My first point of contact was Lindin an alleged sales manager. This isn't my first time purchasing or leasing a car. Because I sounded young he probably assumed I didn't know what I was doing .I wanted to submit a credit app online because I was comparing from a different Audi dealer. He keeps telling me and repeating that I need to find a car first, I inform him I did. He proceeds to tell me well there is nothing we can do over the phone. Please if you are thinking about purchasing here. Don't. take an uber out to Morton Grove Audi. they will treat you better then this place. More

Hi, Pete in sales has been helping us out finding the perfect Q5 with all options we needed and he has been very diligent, patient and kind. Excellent communication skills and follow ups. I would highly perfect Q5 with all options we needed and he has been very diligent, patient and kind. Excellent communication skills and follow ups. I would highly recommend his service. The facility is beautiful and very pleasant to experience. Manuel 7/1/25 More

Channing was the absolute best to work with and made the whole car-buying process personable, and as fun as relatively possible. Very knowledgeable and helpful with all of our questions. Highly recommend! whole car-buying process personable, and as fun as relatively possible. Very knowledgeable and helpful with all of our questions. Highly recommend! More

I recently purchased a 2018 Jeep Wrangler and had the absolute pleasure of working with Channing Greene throughout the entire process. From the moment I walked onto the lot, he made me feel welcome, info absolute pleasure of working with Channing Greene throughout the entire process. From the moment I walked onto the lot, he made me feel welcome, informed, and completely at ease. What stood out the most was Channing's professionalism, knowledge of the vehicle, and genuine enthusiasm for helping me find exactly what I was looking for. He patiently answered all my questions, never made me feel rushed or pressured, and went above and beyond to ensure I was comfortable with every detail of the purchase. The Jeep is everything I hoped it would be, and I truly believe the buying experience made it even better. If you're looking for someone who is honest, attentive, and truly cares about customer satisfaction, I can’t recommend Channing highly enough. This was by far the best car-buying experience I've ever had! Thank you again for helping me drive away in my dream vehicle! More