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Audi Chicago

Chicago, IL

Overview
Reviews
4.5
940 Reviews
Call Dealership (312) 635-7036
View Awards

1523 W. North Avenue

Chicago, IL

60642

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Showing 940 reviews

December 01, 2021

Great service and communication with Service Advisor. Will definitely recommend to friends and family on their Audi needs. More

by hc76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Servando López
Report | Print
Dec 02, 2021 -

Audi Chicago responded

Hello! Thank you for allowing our team at Fletcher Jones Audi the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Take care, Your friends and family at Fletcher Jones Audi

November 28, 2021

Andrew Berk was great. He was not only courteous and friendly but was extremely helpful and provided exceptional service. More

by Darbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
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Nov 30, 2021 -

Audi Chicago responded

Hello Darbar, Thank you so much for taking the time to leave us such a wonderful review. We are so pleased to hear about the helpful and friendly service you have received from Andrew Berk. We are excited to pass along the compliments to him and we look forward to continue assisting you with all of your Audi service needs. Take care, Your friends and family at Fletcher Jones Audi

November 28, 2021

Very satisfied with routine service experience. Would recommend service department to other Audi owners for maintenance. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ponce
Report | Print
Nov 30, 2021 -

Audi Chicago responded

Hi Matt! Thank you for allowing our service team the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Please don't hesitate to contact us should you have any questions or concerns! All the best, Your friends and family at Fletcher Jones Audi

November 25, 2021

Matthew Bjorgo was great, very upfront about everything. We were lucky that there was a vehicle that suited our needs. Strange to see showroom empty. More

by roberta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bjorgo
Report | Print
Nov 30, 2021 -

Audi Chicago responded

Hello Roberto, Your genuine feedback means the world to us and we couldn't be more grateful for your kind sediments for Matthew Bjorgo! The car buying market has become a unique environment and our team appreciates the opportunity to work with you during your quest for a new Audi. We want to wish a big congratulations on your purchase and hope you enjoy every mile! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador Kim.camargo@fletcherjones.com

November 22, 2021

Fletcher Jones Audi provides outstanding customer service!!! They always get us in on a timely basis. More

by Missangelgrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Nov 23, 2021 -

Audi Chicago responded

Hello there! We truly appreciate your genuine compliments and we are so pleased to have you as one of our values guests. We strive to provide excellent customer service to all of guests and hearing that we have delivered, means the world to us. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Audi

Nov 23, 2021 -

Missangelgrn responded

Awesome service as usual when I come to Audi…Thanks Erick!

November 21, 2021

Very professional from customer service, repair technician to decent car wash. It was my first visit & I want to go back again. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bonilla
Report | Print
Nov 23, 2021 -

Audi Chicago responded

Hi Mike! We are so excited to hear about your first visit with us and even more excited to welcome you back again! Thank you for sharing your experience with us, we are pleased to hear about the professionalism that our service team has delivered from your repair work and your complimentary car wash. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Audi

November 21, 2021

Great experience at Fletcher Jones Audi today thanks to Channing! He was so incredibly knowledgeable and friendly! I will buy another car from Channing! More

by jeffrey.poe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Report | Print
Nov 23, 2021 -

Audi Chicago responded

Hi Jeffrey! Thank you for allowing our talented team to be a part of the exciting purchase of your new Audi! We are so pleased to read about your amazing experience working with Channing. Your review means the world to us and we look forward to having you as a valued member of our Fletcher Jones family! Please feel welcome to contact us anytime! Take care, Your friends and family at Fletcher Jones Audi

November 18, 2021

Excellent service. My favorite dealership. I will only go to this Audi dealership for anything More

by Carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille, Jared Chaimukda, David Bonilla
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Nov 19, 2021 -

Audi Chicago responded

Hi Carlos! We are so thrilled to hear that we are your favorite dealership! Thank you for taking the time to leave us such a kind review. We are so glad that you have experienced such excellent service; we strive for nothing less. Please don't hesitate to reach out for any concerns or questions. We look forward to seeing you soon! Take care, Your friends and family at Fletcher Jones Audi

November 16, 2021

Bill Prince was very easy to work with...got great financing...hard to find car More

by Dcohen225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Prince
Report | Print
Nov 18, 2021 -

Audi Chicago responded

Hello! Thank you for allowing our talented team to be a part of the exciting purchase of your new vehicle! Your review means the world to us and we look forward to having you as a valued member of our Fletcher Jones family! Please feel welcome to contact us anytime! Take care, Your friends and family at Fletcher Jones Audi

November 13, 2021

Tony Prusak was great. Got me in and out with no notice on an unexpected problem which needed to be fixed before I could head out on a road trip. Everything well done, on time and at the stated price. Th More

by martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusak I did not work with the others listed
Report | Print
Nov 15, 2021 -

Audi Chicago responded

Hello Martin! Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know of the excellent service you experienced working with Tony Prusak. Your genuine comments are truly a gift to our team as we strive to provide the best customer service experience possible! All of us at Fletcher Jones Audi look forward to welcoming you back for all of your Audi needs. Take care, Your friends and family at Fletcher Jones Audi

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