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Audi Chicago

Chicago, IL

Overview
Reviews
4.5
940 Reviews
Call Dealership (312) 635-7036
View Awards

1523 W. North Avenue

Chicago, IL

60642

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Showing 940 reviews

November 12, 2021

Very pleasant experience, Tim is very friendly and helpful. Work was completed aon time and very thorough. More

by stevemorrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Report | Print
Nov 15, 2021 -

Audi Chicago responded

Hi Steve! Thank you for taking the time to leave us a wonderful 5-star review. Your feedback means so much to us and we could not be more pleased to hear about your recent pleasant experience with Tim. We look forward to assisting you with all of your Audi needs! Take care, Your friends and family at Fletcher Jones Audi

November 11, 2021

Great service! Excellent communication and nice people. Work was completed to satisfactory standards thanks team. More

by dave.rand
Recommend Dealer
Yes
Employees Worked With
Eric Ponce
Report | Print
Nov 13, 2021 -

Audi Chicago responded

Hi Dave! Thank you for your business and 5 star review! It is wonderful to know of the excellent service you received from our team during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Audi needs! Take care, Your friends and family at Fletcher Jones Audi

November 09, 2021

Horrible experience, my car was there for three weeks, charged me 2K for labor for a $420 part. I brought it in with a full tank of gas and got it back empty, check engine light still on. How are they sti More

by kimbershan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Mettille
Report | Print
November 06, 2021

Pete at Fletcher Jones took plenty of time to help me find the right car for me. He showed me all the features of the vehicle and made sure I was completely comfortable before I left. The dealership itse More

by ekdibbin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Ojimba
Report | Print
Nov 07, 2021 -

Audi Chicago responded

Hello! Thank you for allowing Pete Ojimba the privilege to assist you during your quest for a new vehicle. We are truly pleased to read about the genuine helpful and friendly manner you experienced throughout your purchase experience, and beyond thrilled to have such thoughtful recommendations! Congratulations on your purchase and welcome to our Fletcher Jones family! Take care, Your friends and family at Fletcher Jones Audi

November 06, 2021

Servando and Eric did a great job keeping me updated. The work completed was great quality. More

by pg832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Servando Lopez, Eric Ponce
Report | Print
Nov 07, 2021 -

Audi Chicago responded

Hello! Thank you for choosing Fletcher Jones Audi to attend to your service needs! Our team, especially Servando and Eric, appreciates your business and is delighted to hear you had an efficient and communicative experience. We look forward to serving you again at your next scheduled service interval! Take care, Your friends and family at Fletcher Jones Audi

November 05, 2021

Just moved to Chicago. Drove into the dealership without an appointment needing emergency service. Service Manager Tim Mettille quickly checked me in and had the car repaired in a timely manner. Top tier se More

by 02phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Report | Print
Nov 07, 2021 -

Audi Chicago responded

Hi Phil, We are pleased to hear how Tim Mettille was able to assist and provide you with outstanding service throughout your recent visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come and are here to help should you need us. Take care, Your friends and family at Fletcher Jones Audi

November 02, 2021

I was very happy with my service at Fletcher Jones. Andrew Berk was very helpful and accommodating. When I left the service center it was raining and I noticed the windshield wipers were not operating More

by ronjaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Nov 04, 2021 -

Audi Chicago responded

Hello Ronjaco! We take great pride in serving our guests well and pleased to know you have wonderful team members like Andrew Berk to assist you in the care and maintenance of your vehicle. We couldn't be more are grateful to have earned your business and delighted to have you as a valued part of our Fletcher Jones family! Take care, Your friends and family at Fletcher Jones Audi

November 01, 2021

Quick, fast, and convenient service. Everyone was nice and took care of me right away. More

by Chutchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille, Jared Chaimukda, Andrew Berk, Eric Ponce, David Bonilla
Report | Print
Nov 01, 2021 -

Audi Chicago responded

Hi Chutchen, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team of associates are looking forward to welcoming you again soon! Take Care, Your Friends and Family at Fletcher Jones Audi

October 30, 2021

Well received when I arrived and Servando came and explained what was going on each step of the way. More

by JMack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Servando Lopez in Service , Tim Mettille, Jared Chaimukda, Andrew Berk, Eric Ponce, David Bonilla
Report | Print
Oct 31, 2021 -

Audi Chicago responded

Hello JMack! Thank you for taking the time to come in. We're pleased to know the experience went well and Servando was so helpful. Best, Fletcher Jones Audi

October 24, 2021

Check in and out was quick and easy. Friendly and professional front office staffs and knowledge technician. More

by Xinhui Liang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Oct 25, 2021 -

Audi Chicago responded

Hello Xinhui Liang, We greatly appreciate you taking the time to post your 5-stars review! It's wonderful to hear that our team delivered an exceptional service experience! Thank you for allowing us the opportunity to earn your business and we're looking forward to serving you for many years to come! Take Care, Your Friends and Family at Fletcher Jones Audi

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