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Audi Chicago

Chicago, IL

Overview
Reviews
4.5
940 Reviews
Call Dealership (312) 635-7036
View Awards

1523 W. North Avenue

Chicago, IL

60642

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Showing 940 reviews

October 02, 2021

I think the service was very good. The same service cost much more than last year. But it was a very thorough job. Thank you. More

by michael.l.simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Report | Print
Oct 02, 2021 -

Audi Chicago responded

Hello Michael.L.Simpson, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to working with you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Fletcher Jones Audi

October 01, 2021

Andrew was amazing. Professional and informative from beginning to end. I will definitely be back. More

by ocooper4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Oct 01, 2021 -

Audi Chicago responded

Hello Occoper4, Congratulations on your gorgeous Audi purchase! We are so appreciative of your loyalty and feedback about your experience with Andrew! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! It brings us so much joy hearing that Andrew went above and beyond with getting your vehicle repaired and returned to you all within a timely fashion! We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to welcoming you again soon! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Fletcher Jones Audi

September 30, 2021

It was excellent service and would definitely use it again. Thanks for the help and would recommend my colleagues. More

by vkumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Report | Print
Oct 01, 2021 -

Audi Chicago responded

Hi Vkumar, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to welcoming you again soon! Well Wishes, Your Friends and Family at Fletcher Jones Audi

September 29, 2021

Erick was very professional and made our experience at Audi, exceptional. I will certainly recommend this place More

by Lc1636
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erick Lopez
Report | Print
Sep 30, 2021 -

Audi Chicago responded

Hello, Thank you for allowing our service team the true pleasure of assisting you! We are thrilled to know Erick is your service advisor as he is truly one of the best in the business and committed to see that his guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours and appreciate your recommendations! Well wishes, Your Friends and Family at Fletcher Jones Audi

September 29, 2021

Andrew was great in taking care of recall notice and provided car back in promised time More

by Sandeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Sep 30, 2021 -

Audi Chicago responded

Hello Sandeep, Thank you for your business and the opportunity to serve you! Our team is honored to receive your 5 star review regarding your recent recall visit with Andrew. We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence and loyalty! Best regards, Your Friends and Family at Fletcher Jones Audi

September 26, 2021

Very friendly, professional, and caring. Really appreciated the accuracy in predicting when my car would be ready for pick-up More

by Keith.mcga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Sep 30, 2021 -

Audi Chicago responded

Hi Keith, Thank you for allowing our team at Fletcher Jones Audi the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Well wishes, Your Friends and Family at Fletcher Jones Audi

September 23, 2021

Professional and prompt with information. Gave me accurate updates on back ordered tire. Check out process clean and simple. More

by dmarijan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Report | Print
Sep 30, 2021 -

Audi Chicago responded

Hello there, Thank you for allowing our team at Fletcher Jones Audi the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Best, Your Friends and Family at Fletcher Jones Audi

September 20, 2021

Erick was very nice and personable. I’m satisfied with the service and the efficiency More

by ronnierenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Lopez
Report | Print
Sep 30, 2021 -

Audi Chicago responded

Hello, Wow! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that Erick took great care of you in a prompt and professional manner! Thank you for your business and the opportunity to serve you. Well wishes, Your Friends and Family at Fletcher Jones Audi

September 19, 2021

My experience was awesome, Tim was great he's nice and accommodating. My car was serviced and fixed and they even dropped the car to my place. Thank you. More

by Gigi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Report | Print
Sep 19, 2021 -

Audi Chicago responded

Hi Gigi, Wow! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that Tim took great care of you in a prompt and professional manner! Thank you for your business and the opportunity to serve you. Take care, Your Friends and Family at Fletcher Jones Audi

September 19, 2021

Tim was great he explained everything and returned car when expected. Car was returned washed and it runs great now More

by estrada9204
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Report | Print
Sep 19, 2021 -

Audi Chicago responded

Hello, Thank you for your business and 5 star review! It is wonderful to know of the communicative and timely service you received from Tim during your recent service visit! We are grateful to have you as a valued part of our Fletcher Jones family and are always here to assist you with all of your Audi needs! Happy Driving! Your Friends and Family at Fletcher Jones Audi

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