Audi Chicago

Excellent Service! We were already fans of this dealership. The special attention that we were given by Dan Flood and Chris Reid put us over the top! We were already fans of this dealership. The special attention that we were given by Dan Flood and Chris Reid put us over the top! More

Great overall experience purchasing new car! Everyone made the experience quick and easy! I thought I was just going to the dealership to quickly start the process of looking at new cars, and wa Everyone made the experience quick and easy! I thought I was just going to the dealership to quickly start the process of looking at new cars, and walked out with one a few hours later! More

Great experience ! 5 star experience, from machinery to customer service. Lainie and Gabrielle were very effienct! The entire staff was fantastic, AND OUR CAR ... 100/10 5 star experience, from machinery to customer service. Lainie and Gabrielle were very effienct! The entire staff was fantastic, AND OUR CAR ... 100/100! Very happy with the overall experice, Absolutely no complaints. If you are a serious buyer, you seriously couldn't choose a better sales team. More

USB concern I came in without an scheduled appointment and they were very happy to help me out if they weren't busy.. They got me in and even offered a car wash w I came in without an scheduled appointment and they were very happy to help me out if they weren't busy.. They got me in and even offered a car wash which I declined. They explained a work around of not having a USB port and also fixed the lighter that was not working. quick and efficient. More

Very Happy with Car Very happy with my experience in the long run. Started off a little rough but I also find car buying stressful. I was very happy in the end and my sal Very happy with my experience in the long run. Started off a little rough but I also find car buying stressful. I was very happy in the end and my salesman Joe did a good job. More

Great experience in getting a new car! Omar was very friendly and responsive. He stayed 2+ hours late to accommodate us on a Saturday night and made sure we had a great buying experience. H Omar was very friendly and responsive. He stayed 2+ hours late to accommodate us on a Saturday night and made sure we had a great buying experience. He answered all our questions (we asked a lot of dumb questions about everything), and where he could not, he brought in his manager, Ammar, who was even friendlier and more accommodating. Overall this was surprisingly the best car buying experience so far with no sales pressure, no rude behavior, instead just friendly advice and detailed answers. Even the finance guy was the happiest and the friendliest finance guy I have ever met. Usually they are typical to the point, serious folks, but John was different. More

Great service! Found an issue on my car that google suggested may be damage from an alignment service I recently had done. Fletcher Jones took care of the problem, n Found an issue on my car that google suggested may be damage from an alignment service I recently had done. Fletcher Jones took care of the problem, no question asked. More

My 7th audi I loved the dealership.I followed my salesman Gabriel to this dealership . Gabriel had sold me 7 audi's and each time it has been a pleasure. I loved I loved the dealership.I followed my salesman Gabriel to this dealership . Gabriel had sold me 7 audi's and each time it has been a pleasure. I loved the dealership I actually felt like a VIP again. More

Outstanding People!!!!!!!! From the moment I stepped into the showroom, I was treated with courtesy, respect and professionalism. Danielle Cossick was a joy to work with. Went o From the moment I stepped into the showroom, I was treated with courtesy, respect and professionalism. Danielle Cossick was a joy to work with. Went over and above to make the deal. I saved thousands and it's a new car! Dealing with the sales was a real pleasure. One of the best buying experiences I've ever had! I will definitely be returning here when it's time for a new vehicle. More

Audi service is excellent . Tim, a service advisor, is informed, efficient, attentive, responsive, very helpful in managing the customer's wait time, arranging transportation, . Tim, a service advisor, is informed, efficient, attentive, responsive, very helpful in managing the customer's wait time, arranging transportation, following up with status of the car, and overall a great ambassador for the Audi brand and Fletcher Jones service department. I am a very satisfied customer for over 13 years. John Stiefel More