Audi Chicago
Chicago, IL
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CPO Purchase Tim Eaton and Bret Anderson were knowledgeable, helpful, courteous and patient. The test drives were very helpful in making a decision. The pricing di Tim Eaton and Bret Anderson were knowledgeable, helpful, courteous and patient. The test drives were very helpful in making a decision. The pricing discussions were professional and stress-free, and the result was fair. More
audi service Professional, courteous, and accurate. Can't ask for much more. This is a review of all the service I have received from this dealer on my 2010 audi s Professional, courteous, and accurate. Can't ask for much more. This is a review of all the service I have received from this dealer on my 2010 audi s4 which now has 110,000 miles on it. Have taken it in many times and early on had to have the transmission and thermostat replaced. I always receive a nice loaner and they have gone to great lengths to minimize my inconvenience. More
Service My service representative was helpful and had excellent customer service skills. All my service issues were addressed promptly and professionally. M My service representative was helpful and had excellent customer service skills. All my service issues were addressed promptly and professionally. My car was ready as promised. More
Warning Lights We were having trouble with the warning lights, the stability control and tire pressure in particular. The service team quickly located the problem an We were having trouble with the warning lights, the stability control and tire pressure in particular. The service team quickly located the problem and Jon Ralis called to tell me what it was, and also advised me that we needed alignment since the wear on the tires was uneven. They had the car ready before the time I had requested and sent me an e-mail to inform me. Excellent. More
Director Very easy process and willing to work with us. Excellent customer service. Would recommend to other and will make future purchase through fletcher Very easy process and willing to work with us. Excellent customer service. Would recommend to other and will make future purchase through fletcher jones Audi More
Jon Ralis has gone above and beyond with his customer service. He is second to none for Audi Fletcher Jones Servics Department. His communication is world clas has gone above and beyond with his customer service. He is second to none for Audi Fletcher Jones Servics Department. His communication is world class and he always aims to please. I will make sure to seek Jon out for future appointments. More
1st timer Will come back in the future! Very detailed and nice. Even my car was washed upon pick up.Gas would of been nice. Don't like the fact I HAVE to write Will come back in the future! Very detailed and nice. Even my car was washed upon pick up.Gas would of been nice. Don't like the fact I HAVE to write 25 words to explain. More
Audi Service I stopped in without an appointment, Tony Prusak checked me in. called with repair estimate and work was completed same day. All good and the car was I stopped in without an appointment, Tony Prusak checked me in. called with repair estimate and work was completed same day. All good and the car was clean inside and out with friendly people along the way. More
Great service as always Fletcher Jones Audi did another great job in service/repair on my Audi RS7. Tony Prusak took good care of me and my car and an Audi loner was ready f Fletcher Jones Audi did another great job in service/repair on my Audi RS7. Tony Prusak took good care of me and my car and an Audi loner was ready for me after I checked in. More
Like always great service Whenever I bring my car in for serivce the customer service is exceptional! The staff is freindly and accommodating. I never have had a bad expierien Whenever I bring my car in for serivce the customer service is exceptional! The staff is freindly and accommodating. I never have had a bad expierience! More



