Audi Chicago

Warning Lights We were having trouble with the warning lights, the stability control and tire pressure in particular. The service team quickly located the problem an We were having trouble with the warning lights, the stability control and tire pressure in particular. The service team quickly located the problem and Jon Ralis called to tell me what it was, and also advised me that we needed alignment since the wear on the tires was uneven. They had the car ready before the time I had requested and sent me an e-mail to inform me. Excellent. More

Director Very easy process and willing to work with us. Excellent customer service. Would recommend to other and will make future purchase through fletcher Very easy process and willing to work with us. Excellent customer service. Would recommend to other and will make future purchase through fletcher jones Audi More

Jon Ralis has gone above and beyond with his customer service. He is second to none for Audi Fletcher Jones Servics Department. His communication is world clas has gone above and beyond with his customer service. He is second to none for Audi Fletcher Jones Servics Department. His communication is world class and he always aims to please. I will make sure to seek Jon out for future appointments. More

1st timer Will come back in the future! Very detailed and nice. Even my car was washed upon pick up.Gas would of been nice. Don't like the fact I HAVE to write Will come back in the future! Very detailed and nice. Even my car was washed upon pick up.Gas would of been nice. Don't like the fact I HAVE to write 25 words to explain. More

Audi Service I stopped in without an appointment, Tony Prusak checked me in. called with repair estimate and work was completed same day. All good and the car was I stopped in without an appointment, Tony Prusak checked me in. called with repair estimate and work was completed same day. All good and the car was clean inside and out with friendly people along the way. More

Great service as always Fletcher Jones Audi did another great job in service/repair on my Audi RS7. Tony Prusak took good care of me and my car and an Audi loner was ready f Fletcher Jones Audi did another great job in service/repair on my Audi RS7. Tony Prusak took good care of me and my car and an Audi loner was ready for me after I checked in. More

Like always great service Whenever I bring my car in for serivce the customer service is exceptional! The staff is freindly and accommodating. I never have had a bad expierien Whenever I bring my car in for serivce the customer service is exceptional! The staff is freindly and accommodating. I never have had a bad expierience! More

Beautiful Car!!!! We purchased a very slightly used 2014 Audi A8L. This vehicle was basically brand new and is absolutely beautiful! If you are looking for luxury, th We purchased a very slightly used 2014 Audi A8L. This vehicle was basically brand new and is absolutely beautiful! If you are looking for luxury, this is the vehicle. Our salesman, Joe, and our finance representative, John, were both amazing. It was a true pleasure working with them. They definitely made the car buying process an enjoyable one! Thank you!!!!! More

Excellent Service Tony Prusak and his team go above and beyond to provide me with excellent service every time I come to have my car serviced. This is not even the dea Tony Prusak and his team go above and beyond to provide me with excellent service every time I come to have my car serviced. This is not even the dealership I purchased my car at, yet I'm so happy with their service that I couldn't imagine going any where else. They are pleasant to deal with and they take great care of my car. More

Buying an Audi A6 at Fletcher Jones Tim Eaton and John Lim were helpful, expert and a pleasure to work with. I've bought many cars over the years. This puchasing experience was the most Tim Eaton and John Lim were helpful, expert and a pleasure to work with. I've bought many cars over the years. This puchasing experience was the most efficient, informative and pleasant I've ever encountered. More