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Audi Clarksburg

Clarksburg, WV

4.8
122 Reviews

1 Stoneybrook Rd

Clarksburg, WV

26301

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122 Reviews of Audi Clarksburg

October 19, 2020

My recall service went perfectly. I actually didn’t know I had an open recall but they notified me via email. It was very easy to schedule online. I booked a loaner car through them and they had the recall More

by Jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie
Oct 27, 2020 -

Audi Clarksburg responded

Thank you for the complimentary review. Our staff loves to hear that they are doing a nice job and that our customers are happy. That's what it's all about for us.

October 14, 2020

Excellent experience buying a A6. The manager got involved with my deal very quickly and was fantastic in getting me the info I wanted including my trade value He sent me the whole deal in minutes More

by Bucsfan304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bickle
Oct 27, 2020 -

Audi Clarksburg responded

Thank you for becoming an Audi owner and for choosing us to be your dealership. We know that you have many options in the market and we are thrilled that you enjoyed our sales process. We believe it should be direct and easy. Enjoy your A6!

October 12, 2020

I only had a quick service done at the Audi shop but was treated as if I was a long time loyal customer. The shop seemed to be running smoothly and I was in and out. I highly recommend! More

by Christa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katy
Oct 27, 2020 -

Audi Clarksburg responded

We really appreciate your trust and loyalty Christa. Thank you for the kind review and we look forward to seeing you back at the dealership soon.

September 28, 2020

They were prompt in getting my car in the shop at exactly my appointment time. They offered me a vehicle to go home though I decided to just wait on the repair. The service was very good. It seemed efficien More

by NC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie
Sep 28, 2020 -

Audi Clarksburg responded

We are glad to hear that we met your expectations. Although we are not perfect, we do our best to make sure we communicate effectively with you and that your visit is smooth. Thank you so much for the opportunity and we hope to see you next time!

September 25, 2020

They have always given me awesome service. The sales staff was super helpful and easy to work with. No pressure at all. I’ve enjoyed doing my car business here More

by MCG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Thompson
Sep 28, 2020 -

Audi Clarksburg responded

It is our pleasure. We do our best to offer a comfortable and efficient experience. Thank you for your loyalty, it means a lot to us.

September 21, 2020

Audi Clarksburg’s staff has really improved. The service was uneven in the past. Sometimes we would have good visits and other times not so good. Over the past year it appears they have changed a lot of t More

by Jtomreckart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katy
Sep 28, 2020 -

Audi Clarksburg responded

Thank you for the great review. We have been working hard to provide a consistent high level of service for every single customer every time. It is great to hear your feedback. Thank you for being an Audi Clarksburg customer !

September 11, 2020

We had a great trip to Audi Clarksburg. I called a bunch of dealerships and wound up going here although they are about a 3 hour drive for me. The price quote they gave was the best and they were totally u More

by Jrmonkey44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chauncey
Sep 28, 2020 -

Audi Clarksburg responded

It was our pleasure. We know that many customers, like yourself, are shopping mostly from home. We believe you should have access to all of the information needed to make a decision, including transparent pricing, without having to come to the dealership. We are thrilled to hear that you found value in the experience. Thank you for your purchase.

September 10, 2020

Nothing but the best! I’ve been treated warmly by the Nothing but the best! I’ve been treated warmly by the staff and the General Manager has made this dealership a great environment to do business. I More

by Timothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pajak
Sep 28, 2020 -

Audi Clarksburg responded

Thank you for the great review Tim. We appreciate the level of trust you have in us.

September 09, 2020

The sales and service crew are both great. We used to buy here many years ago and then left for other brands. We are glad to be back. The management treated us wonderfully. We appreciate the time and level o More

by Hiyananc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris. Mike
Sep 28, 2020 -

Audi Clarksburg responded

It is great to have you back! We know that you have a lot of options to choose from and take great pride in having you as part of our Audi family. Thank you for your business and we look forward to caring for your new vehicle.

September 03, 2020

I’m very impressed with the level of service we receive here. The employees do an excellent job of keeping me informed on my repairs. I also love the atmosphere in the dealership. The staff is kind and n More

by Kklearyzplace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Sep 28, 2020 -

Audi Clarksburg responded

That is wonderful to hear. Our staff loves to hear that their work is helping to create satisfied customers. We are very appreciative to have you as a customer. Thank you!

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