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Audi Clarksburg

Clarksburg, WV

4.8
124 Reviews

1 Stoneybrook Rd

Clarksburg, WV

26301

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124 Reviews of Audi Clarksburg

November 06, 2020

My third lease from this dealership. Keep returning because of the care and attention I receive from the personnel when buying and serving my vehicle More

by Happy Driver
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Pajak, Chauncey Shields, Craig Chipps
Dec 01, 2020 -

Audi Clarksburg responded

We really appreciate the loyalty to our dealership and to Audi. You are choosing the finest vehicle in the market and we are proud to provide a level of service that is right for you. Enjoy your newest addition!

November 04, 2020

Service was completed in a timely manner. Customer service was friendly and knowledgeable about service. The waiting area is clean and comfortable as well. The More

by susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristi
Nov 08, 2020 -

Audi Clarksburg responded

We appreciate the positive review Susan. We do our best to ensure that you have a comfortable and efficient service experience. We look forward to seeing you and your Audi again soon.

October 19, 2020

My recall service went perfectly. I actually didn’t know I had an open recall but they notified me via email. It was very easy to schedule online. I booked a loaner car through them and they had the recall More

by Jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie
Oct 27, 2020 -

Audi Clarksburg responded

Thank you for the complimentary review. Our staff loves to hear that they are doing a nice job and that our customers are happy. That's what it's all about for us.

October 14, 2020

Excellent experience buying a A6. The manager got involved with my deal very quickly and was fantastic in getting me the info I wanted including my trade value He sent me the whole deal in minutes More

by Bucsfan304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bickle
Oct 27, 2020 -

Audi Clarksburg responded

Thank you for becoming an Audi owner and for choosing us to be your dealership. We know that you have many options in the market and we are thrilled that you enjoyed our sales process. We believe it should be direct and easy. Enjoy your A6!

October 12, 2020

I only had a quick service done at the Audi shop but was treated as if I was a long time loyal customer. The shop seemed to be running smoothly and I was in and out. I highly recommend! More

by Christa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katy
Oct 27, 2020 -

Audi Clarksburg responded

We really appreciate your trust and loyalty Christa. Thank you for the kind review and we look forward to seeing you back at the dealership soon.

September 28, 2020

They were prompt in getting my car in the shop at exactly my appointment time. They offered me a vehicle to go home though I decided to just wait on the repair. The service was very good. It seemed efficien More

by NC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie
Sep 28, 2020 -

Audi Clarksburg responded

We are glad to hear that we met your expectations. Although we are not perfect, we do our best to make sure we communicate effectively with you and that your visit is smooth. Thank you so much for the opportunity and we hope to see you next time!

September 25, 2020

They have always given me awesome service. The sales staff was super helpful and easy to work with. No pressure at all. I’ve enjoyed doing my car business here More

by MCG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Thompson
Sep 28, 2020 -

Audi Clarksburg responded

It is our pleasure. We do our best to offer a comfortable and efficient experience. Thank you for your loyalty, it means a lot to us.

September 21, 2020

Audi Clarksburg’s staff has really improved. The service was uneven in the past. Sometimes we would have good visits and other times not so good. Over the past year it appears they have changed a lot of t More

by Jtomreckart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katy
Sep 28, 2020 -

Audi Clarksburg responded

Thank you for the great review. We have been working hard to provide a consistent high level of service for every single customer every time. It is great to hear your feedback. Thank you for being an Audi Clarksburg customer !

September 11, 2020

We had a great trip to Audi Clarksburg. I called a bunch of dealerships and wound up going here although they are about a 3 hour drive for me. The price quote they gave was the best and they were totally u More

by Jrmonkey44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chauncey
Sep 28, 2020 -

Audi Clarksburg responded

It was our pleasure. We know that many customers, like yourself, are shopping mostly from home. We believe you should have access to all of the information needed to make a decision, including transparent pricing, without having to come to the dealership. We are thrilled to hear that you found value in the experience. Thank you for your purchase.

September 10, 2020

Nothing but the best! I’ve been treated warmly by the Nothing but the best! I’ve been treated warmly by the staff and the General Manager has made this dealership a great environment to do business. I More

by Timothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pajak
Sep 28, 2020 -

Audi Clarksburg responded

Thank you for the great review Tim. We appreciate the level of trust you have in us.

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