Audi Columbia

I bought my Q3 about a year and a half ago and I’ve had no complaint until this morning. As I am driving into work my coolant warning light goes off out of nowhere. Everyone was helpful in getting a tow tr no complaint until this morning. As I am driving into work my coolant warning light goes off out of nowhere. Everyone was helpful in getting a tow truck scheduled, until I called the service center and spoke to Justin. He informed me there were no loaner cars and there was nothing he could do. I then asked him was I supposed to be without a vehicle until my car is fixed, he answered yes. I asked to speak with the service manager he stated the manager was not there and for me to call back later. I am just utterly appalled at the treatment that Audi service advisors give to customers, especially one who is sitting on the side of the road. More

Audi Brand Specialist's Phillip Brown (Sales) and Devin Simmons (Finance) were clear with answering my questions in addition to presenting information and details that I wasn't aware of. Both staff members Simmons (Finance) were clear with answering my questions in addition to presenting information and details that I wasn't aware of. Both staff members were professional and this was by far the best auto purchasing experience I've had in 20 years. For reference I purchased a new Audi Q3. More

Profession and low pressure. Plus, it was a great deal. I’d def buy from here again … or at least give them a shot. I’d def buy from here again … or at least give them a shot. More

Absolutely wonderful experience from start to finish! We stopped in a few times before making a purchase and each time we were treated the same way: with professionalism, care and kindness. Ryan McPhail wen stopped in a few times before making a purchase and each time we were treated the same way: with professionalism, care and kindness. Ryan McPhail went out of his way to make our desires come true and was so helpful throughout the whole ordeal (and very patient with our indecisiveness). When it came time to buy the process was quick and enjoyable (I particularly loved Chip’s humor). I’d highly recommend Audi Columbia! More

Ryan did an excellent job of ding the right car and delivering it on a timely basis delivering it on a timely basis More

Best salesman and all the prices are fair and transparent. Trade in value is fair as per kbb. We will get an experience for just bringing new car, but joining Audi family transparent. Trade in value is fair as per kbb. We will get an experience for just bringing new car, but joining Audi family More

Ryan McPhail sold me on a new '22 Q5. I traded my '19 Q5 with 37k miles. They even gave me a set of all weather mats with the car! Great folks to work with all around, sales service and financing! Will be with 37k miles. They even gave me a set of all weather mats with the car! Great folks to work with all around, sales service and financing! Will be back in 4 years for sure. This is my second Audi and I am very impressed with this car! It is efficient on fuel, drives and rides great, versatile for me to commute or travel in and is comfortable to boot. More

They can’t be trusted. We were in the midst of purchasing a car, they refused to take my deposit. I highly recommend you shop somewhere else. a car, they refused to take my deposit. I highly recommend you shop somewhere else. More

Very easy, professional experience. My salesman Jarret was amazing. Always tried his best to make me happy, understanding and answered every question I had. From the car being detailed to the signing on m was amazing. Always tried his best to make me happy, understanding and answered every question I had. From the car being detailed to the signing on my car, it was a very smooth and quick experience! Highly recommended and will be back for my next Audi! More

We just bought a car from Ashwin at Columbia Audi. This was the best car buying experience we've ever had. His honesty and service were outstanding!!! Ashwin found the car we wanted and somehow secured was the best car buying experience we've ever had. His honesty and service were outstanding!!! Ashwin found the car we wanted and somehow secured the car for us. We live out of town and visit Columbia periodically. However, we will continue to buy our cars at Columbia Audi. Also, Chip (finance) was extraordinary as well!! Overall a great experience!! More