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Audi Concord

Concord, CA

4.8
84 Reviews
Call Dealership (888) 458-7125

1945 Market Street

Concord, CA

94520

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84 Reviews of Audi Concord

May 22, 2024

Easy check in. Car check done on time and thorough . Id use the again. Id recommend them More

by Robert Sproul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know
Report | Print
May 22, 2024 -

Audi Concord responded

Robert, thank you so much for leaving Audi Concord a five-star review! It's great to know your service visit went smoothly.

Helpful
May 22, 2024

The fact that my repair was more then the trade in value. Makes my decision solid on my next vehicle. More

by bruno911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, forney
Report | Print
May 23, 2024 -

Audi Concord responded

Bruno, it sounds like you had a challenging experience with your recent repair. We understand how this could influence your future decisions and we'd appreciate the opportunity to discuss this further with you. Please feel free to reach out at any time that's convenient for you. Thank you, Audi Concord Management Team - customercareteam@audiconcord.com

Helpful
May 16, 2024

A big Thank you to Damon Matthew, and the team of Audi Concord for the excellent service. More

by Kmaloky
Recommend Dealer
Yes
Employees Worked With
Damon Matthew
Report | Print
May 16, 2024 -

Audi Concord responded

We are glad to hear that Damon and the team provided excellent service. It was our pleasure to assist you here at Audi Concord.

Helpful
May 14, 2024

Michael was very helpful in giving an assessment of my car & repair/ service options.. Overall very trusting & knowledgeable More

by rapuranik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Forney
Report | Print
May 14, 2024 -

Audi Concord responded

We're glad to know that Michael was able to provide you with a comprehensive assessment and service options at Audi Concord. We appreciate your trust in us, and we look forward to assisting you again!

Helpful
May 07, 2024

Party is our service advisor and she always gives us great customer service and overall pleasant experience each time. More

by javiercardenas925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty H.
Report | Print
May 08, 2024 -

Audi Concord responded

Javier, we're so happy to know that Patty has been able to provide you with great customer service each time at Audi Concord. Thanks for sharing your experience, we appreciate it!

Helpful
May 06, 2024

Professionally ran, efficient ,great customer service. Answered all questions. Will return again if needed thank you More

by djbechtold39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
May 06, 2024 -

Audi Concord responded

We're glad to know you had a great experience at Audi Concord! Our team is always here to provide efficient and professional service. We are here for any of your future needs!

Helpful
April 28, 2024

Damon was very nice, very informative about letting me know exactly what service I needed More

by Jacquecruise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Kent
Report | Print
Apr 29, 2024 -

Audi Concord responded

Jacque, it's great to know that Damon was able to provide you with an informative visit to Audi Concord! We are here for any of your future needs or questions!

Helpful
April 27, 2024

Michael was professional, answered my questions and provided me with quality service. Thank you Michael More

by kenton003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Forney
Report | Print
Apr 29, 2024 -

Audi Concord responded

We're glad to know Michael provided you with top-notch service at Audi Concord. Thanks for taking the time to share your experience, we appreciate it!

Helpful
April 23, 2024

Jacob was very helpful and accommodating. He explained in detailed the car warranty and the problem that needs to be done. Thank you ALL .Good Job.👏 More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Apr 23, 2024 -

Audi Concord responded

We're glad to know Jacob was able to assist you with your car needs at Audi Concord. We appreciate the positive feedback and will pass along your kind words!

Helpful
April 05, 2024

This is my second experience with the dealer who’s only concerned about profit, even though he talks about the high-quality service. I took my car in for a windshield replacement, $5000 for a windshield re More

by jr
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Not the employees fault
Report | Print
Apr 17, 2024 -

Audi Concord responded

We're sorry to read about your experiences. We aim for transparency and fair pricing in all our services, so it's concerning that you've had these issues not once but twice. Your feedback is important to us as we continually strive to improve our customer service experience. Please reach out directly so we can discuss this further and work towards a resolution together. Thank you, Audi Concord Management Team - customercareteam@audiconcord.com

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