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Audi Coral Springs - Service Center

Coral Springs, FL

4.8
1,893 Reviews

1,893 Reviews of Audi Coral Springs - Service Center

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June 11, 2024

The staff was friendly, I was promptly attended to and commutations through the process was perfect. My car was completed in the promised timeframe. Great experience. More

by iyeverovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Audi Coral Springs responded

We appreciate your kind feedback!

June 09, 2024

Great customer service. Car was ready as promised, even sooner, Waiting room was pleasant; good coffee More

by ADPETRONIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Audi Coral Springs responded

Thank you for this positive review, A!

June 09, 2024

Appreciate the fact that we had a loaner and the car was ready when promised. Additional great service would be to wash the vehicle!! More

by NVIKING46
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Audi Coral Springs responded

Thank you for this thoughtful feedback, N!

June 08, 2024

Amazing experience. Everyone was so nice and helpful. Erika is so friendly. I am truly satisfied. More

by MARIEYOLETTERHAU
Recommend Dealer
Yes
Employees Worked With
Erika Bartholomew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Audi Coral Springs responded

Thank you for this five-star review, Marie!

June 06, 2024

Giancarlo was professional and courteous. I enjoyed the video sent by tech examiner of my vehicle. Thank you. More

by YASENCIO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Audi Coral Springs responded

We appreciate your kind feedback, Yasencio!

June 05, 2024

Steve Meyer continues to be the best thing about Coral Springs Audi! He’s the best service manager I’ve ever met! More

by michaelcernech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Audi Coral Springs responded

We appreciate your kind feedback, Michael!

June 04, 2024

Giancarlo is terrific! He always looks out for me. The service is done correctly and on time. More

by Arttwodee2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Audi Coral Springs responded

We appreciate your thoughtful feedback, Art!

June 01, 2024

This is our second Q5 and not our last! Prompt service, explanations and care always! More

by DANIELMCELLIN8402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Audi Coral Springs responded

We appreciate your five-star review, Daniel!

May 29, 2024

It was simple to make a service appointment. And they promptly completed the work. Unfortunately, they did not let us know the vehicle was ready for puck up until we reached out. And they did no More

by Macbjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 29, 2024 -

Audi Coral Springs responded

We thank you for sharing your recent experience with us! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

May 26, 2024

Service addressed the problem but the cost of labor was very high. Waiting time wAS AS i WAS TOLD More

by JOEL.SHAPIRO0
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Audi Coral Springs responded

We thank you for sharing your recent experience with us, Joel! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

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