Audi Coral Springs - Service Center

I think Luana strives for excellence in her work. She's very consumer oriented, anticipates questions, she manages the conversation instead of telling you. She knows what to do and how to do it. S She's very consumer oriented, anticipates questions, she manages the conversation instead of telling you. She knows what to do and how to do it. She's willing, smart, able, industrious, and resourceful. You should be proud of having her in your service department. More

Luana was very thoughtful and detailed about what was going on with my vehicle. She contacted me once the car was ready. She also forwarded me the vehicle multi-point inspection and video. going on with my vehicle. She contacted me once the car was ready. She also forwarded me the vehicle multi-point inspection and video. More

May 25, 2023 RJEDISON VERIFIED CUSTOMER Worst dealer ever … sold me bad car. Entire team was unresponsive to my calls & issues. New car was out of oil before I arrived home. Was not pre-serviced befo ever … sold me bad car. Entire team was unresponsive to my calls & issues. New car was out of oil before I arrived home. Was not pre-serviced before sale. Many phone users & saved locations were in the MMI data system. Many add on accessories were not initially with the car. Car had not been prepped, wash or waxed. Main key FOB did not work even after several battery changes. Dealer did not provide loaner for additional service required. Had to rent at Enterprise where I was provided an old Elantra with over 60k miles & wasn’t reimbursed for my gas nor expenses as promised. Dealer did not accept Costco Audi coupon for my new purchase. Was kept waiting for very long periods of time due to dealers neglect in preparing the car for delivery. Still waiting to hear back from general managers to return car. Stay away from this dealer … More

What an amazing experience - Steve was extremely helpful to me and everyone was professional and courteous. I would like a quote on rear and front brakes with pads on the Audi A3 though. Thank y helpful to me and everyone was professional and courteous. I would like a quote on rear and front brakes with pads on the Audi A3 though. Thank you. Deborah More

Steve always does a good job and keeps me posted on all matters as needed. matters as needed. More

Extremely pleased with the service extended by Steve mayer… he was able to arrange a rental so it was not necessary to sit 3hrs …completed when promised mayer… he was able to arrange a rental so it was not necessary to sit 3hrs …completed when promised More

Worst dealer ever … sold me bad car. Entire team was unresponsive to my calls & issues. New car was out of oil before I arrived home. Was not pre-serviced before sale. Many phone users Entire team was unresponsive to my calls & issues. New car was out of oil before I arrived home. Was not pre-serviced before sale. Many phone users & saved locations were in the MMI data system. Many add on accessories were not initially with the car. Car had not been prepped, wash or waxed. Main key FOB did not work even after several battery changes. Dealer did not provide loaner for additional service required. Had to rent at Enterprise where I was provided an old Elantra with over 60k miles & wasn’t reimbursed for my gas nor expenses as promised. Dealer did not accept Costco Audi coupon for my new purchase. Was kept waiting for very long periods of time due to dealers neglect in preparing the car for delivery. Still waiting to hear back from general managers to return car. Stay away from this dealer … More

It was a totally professional experience. Clint Briggs should be a candidate for the 2023 Nobel Prize. Clint Briggs should be a candidate for the 2023 Nobel Prize. More

Dustin was exceptional when working thru the necessary repairs. He researched the issues and found a great answer. repairs. He researched the issues and found a great answer. More

Service was fantastic in the service department would recommend to anyone audi coral springs any time! recommend to anyone audi coral springs any time! More