
Audi Creve Coeur
Creve Coeur, MO
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Very good experience. Friendly, knowledge about car excellent, professional, good advice, straightforward. Helpful in selecting options. Good followup and very helpful in pointing out features of car excellent, professional, good advice, straightforward. Helpful in selecting options. Good followup and very helpful in pointing out features of car. More
I was looking for a car that had a specific color and interior that I wanted. Tracy and the dealership took the burden on to find the car and deliver to me. It took a lot of work and I would definately interior that I wanted. Tracy and the dealership took the burden on to find the car and deliver to me. It took a lot of work and I would definately say he went above and beyond. More
Tracy worked very hard to find the car we wanted. He was always pleasant and patient and took care to show us how features of the car operated, both when we were looking at cars and when we went to pick up always pleasant and patient and took care to show us how features of the car operated, both when we were looking at cars and when we went to pick up our car. We would recommend him to anyone. More
I've passed by the dealership on numerous occassions however never stopped in. Of course I was curious and told myself whenever I was ready to purchase a new car I would satisfy my curiousity. I'm abl however never stopped in. Of course I was curious and told myself whenever I was ready to purchase a new car I would satisfy my curiousity. I'm able to say that not only did I satisy my curiousity I purchased a new Audi! The staff was courteous and very helpful. More
The sales team and service department have been tremendous both before and after the sale. Tracys follow up after the sale has been exceptional and attentive to make sure the car is perfect for me. tremendous both before and after the sale. Tracys follow up after the sale has been exceptional and attentive to make sure the car is perfect for me. More
My experience at Plaza was one of the best car buying experiences I have had. Before going to Plaza I shopped around a competitors dealership and the sales people where very rude and unhelpful and I felt experiences I have had. Before going to Plaza I shopped around a competitors dealership and the sales people where very rude and unhelpful and I felt like they thought I was just wasting their time. As soon as showing up to Plaza I was greeted and felt welcome. The first salesman had an appointment so he passed me along to Tracy and I'm glad he did. He asked me what I was looking for, how much I was wanting to spend and immediently took me out to see what the dealership had to offer. The car I was interested in initionally had been sold but once we went inside and spoke to the sales manager he told me he would cut me quite the deal on a different and much nicer car so away we went. I came back the next afternoon and signed the papers and drove off the lot in my new Audi. Thanks You Tracy and Plaza More
I am warning people do not deal with Plaza Motors! I have been a long time Plaza Motors customers and refuse to go back. I had a run in with the used manager, Bob. I guess he was new because I have never see been a long time Plaza Motors customers and refuse to go back. I had a run in with the used manager, Bob. I guess he was new because I have never seen him before and I hope I never see him again. There was not enough sales people so I was stuck with this idiot. He didn't want to answer my questions, he was rude, and told me that he was not "sales person" so he couldn't help me with pricing or trade in value. After exchanging words, Bob told me to leave. Yes, he actually had the nerve to kick me out of the dealership. I am still in shock at how I was treated. Unless you feel like being treated like garbage. Do not go to Plaza Motors. I will be telling all my friends about my experience. More
Customer service was horrible as I feel I wasn't taken serious due to age and how young I look. It took forever before anyone would even come over and talk to me. I watched a saleman watch me for a whil serious due to age and how young I look. It took forever before anyone would even come over and talk to me. I watched a saleman watch me for a while like he was hesitant to talk to me because I am young. I was brought outside and shown some cars, then I sat down with a salesman to get more info. I basically had to ask him all the questions, he was not very informative at all. All I wanted to do was leave. I was also disappointed as the car I came into to see that was posted on their website was already sold. There was actually 2 posted and both were sold. Once they sell a car, they need to remove it from their website. It's now 2 days later and they are still both posted online. They were two cars at great prices - makes me wonder if they even had the cars or if this is their way to get people in...post great deals online and then tell people they don't have them once they get there, but then they can show you some more expensive cars. More