Audi Dallas - Service Center

The world seems to have forgotten what Excellent Customer Service means...but that is exactly what i receive every time from Mr. Brandon, Marvin & Mr. Magee, they always go the extra mile. I did not buy my Service means...but that is exactly what i receive every time from Mr. Brandon, Marvin & Mr. Magee, they always go the extra mile. I did not buy my Audi from ur dealership, but will never take her elsewhere for maintenance. & if I ever buy new, it will be from you. Thanks to your team I hope to be an Audi Owner for life. More

Matt Everheart was attentive and patient and worked to get a loaner for me. While the process to repair my car took sometime (understandably), Matt kept me informed. His professionalism truly helped mitig get a loaner for me. While the process to repair my car took sometime (understandably), Matt kept me informed. His professionalism truly helped mitigate my anxiety. And, my car is back home!!!!! Yay!!!! I missed it. More

Outstanding service department Ask for DORI D to be your service advisor as she is a professional. service advisor as she is a professional. More

Service is always good and the staff is very helpful friendly knowledgeable and courteous. I always feel like my time is well spent friendly knowledgeable and courteous. I always feel like my time is well spent More

I am very grateful for the incredible customer service at Audi Dallas. My car had been "fixed" twice at an auto shop, but still had an error light, so I brought it in for one last sanity check. I was not cha Audi Dallas. My car had been "fixed" twice at an auto shop, but still had an error light, so I brought it in for one last sanity check. I was not charged and was given peace of mind from the technician. They also washed my car and vacuumed for free as I had gotten it detailed after the first fix, and it got dusty again when I had to take it back for the second. I was also shuttled to and from work by Alto while my car was being fixed. I received text updates from Rob throughout the day and was able to pick up my car before close. After what my poor car had been through and all of the money spent, I'm so appreciative that my experience at Audi Dallas was so wonderful! More

Great service by my technician & Jamison , my service rep . Service was friendly , quick & I received a video update . Super friendly staff . Service was friendly , quick & I received a video update . Super friendly staff More

Excelente service, very helpful advisor, excelente waiting with delicious snacks coffee, cold water, event better, some of the staff speaks Spanish as a Mexican that means a lot for me!! waiting with delicious snacks coffee, cold water, event better, some of the staff speaks Spanish as a Mexican that means a lot for me!! More

Audi Dallas service department is great! They’re fair and honest and go above and beyond for their customers. They’re fair and honest and go above and beyond for their customers. More

The dealership was very clean and accommodating. Marvin represented the dealership in a professional manner. Marvin represented the dealership in a professional manner. More

I have had a warm welcome from service director Daniel and knowledgeable service advisor Matt Truong. . My services done right at 1st time and had a ride back and forth to dealership. nice waiting area . and knowledgeable service advisor Matt Truong. . My services done right at 1st time and had a ride back and forth to dealership. nice waiting area . Would come back for future services and repair. More