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Audi Dallas - Service Center

Dallas, TX

4.7
353 Lifetime Reviews Review Dealership

353 Reviews of Audi Dallas - Service Center

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November 19, 2020

"Excellent service and professional staff!! Each time I..."

- mborgfeld

Excellent service and professional staff!! Each time I bring my car in for service the staff and my service advisor are there to greet me.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
Nov 20, 2020 -

Audi Dallas responded

mborgfeld, thank you for noting excellent service and professional staff. We greatly appreciate your endorsement regarding working with Andy! Let us know when we may serve you additionally. Thanks again!

November 17, 2020

"I had a Great service experience! It started with Audi..."

- Twholcombe

I had a Great service experience! It started with Audi roadside arranging a tow truck, frequently checking in and providing status. Very responsive and fantastic experience.

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Recommend Dealer
Yes
Employees Worked With
Nov 18, 2020 -

Audi Dallas responded

Twholecombe, thanks for your 5-star praise regarding your experience working with Jordan in service. We appreciate your feedback. See you next time! Thanks again.

November 17, 2020

"Extremely professional. Safe and clean environment...."

- Dr. KR

Extremely professional. Safe and clean environment. Customer-friendly. Honest service department. Use of Alto to assist in transportation was huge help. Best Audi service department I’ve worked with in two separate states.

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Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 18, 2020 -

Audi Dallas responded

Dr. KR, thanks for your 5-star praise and mention of an extremely professional experience and safe, clean environment.. We appreciate your feedback. See you next time! Thanks again.

November 16, 2020

"Great overall customer service and experience. Car issue..."

- Donnie

Great overall customer service and experience. Car issue was fixed at a reasonable time and all questions & concerns were answered, also the dealership is comfortable & a clean environment.

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Recommend Dealer
Yes
Employees Worked With
Nov 17, 2020 -

Audi Dallas responded

Donnie, thank you for noting expedient service with Marvin! We appreciate your praise and look forward to serving you again next time! Best wishes.

November 13, 2020

"Always great service! Used valet which was right on time...."

- Jan_Berkowitz

Always great service! Used valet which was right on time. I talked with Eric about what needed to be checked. Car was promptly fixed and returned.

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Recommend Dealer
Yes
Employees Worked With
Nov 14, 2020 -

Audi Dallas responded

Jan_Berkowitz, thank you for your praise regarding the experience working with Eric in service. We're pleased to hear your vehicle was promptly fixed and returned. See you next time. Thanks again.

Nov 14, 2020 -

Jan_Berkowitz responded

Thank you!!!

November 13, 2020

"Took my car in for an oil change. The experience..."

- Ms. Slzr

Took my car in for an oil change. The experience beginning with greeting from Eric Muniz, service advisory from Isaac Nieto, Kevin’s technician service, and Alto’s shuttle service was pleasant. I’ll def be back! :)

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin the Car Technician
Nov 14, 2020 -

Audi Dallas responded

Ms. Slzr, thank you for stopping in for an oil change and noting your experience working with Eric. We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

November 10, 2020

"Very nice staff and pleasant experience!! Very nice..."

- Kballard02

Very nice staff and pleasant experience!! Very nice waiting room with plenty of snacks and beverages and internet WiFi is available with convenient plugs. Clean facilities

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Recommend Dealer
Yes
Employees Worked With
Nov 10, 2020 -

Audi Dallas responded

Kballard02, thanks for your 5-star praise regarding your service experience! We're pleased to hear you enjoyed the facility and the amenities. We appreciate your feedback. See you next time! Thanks again.

November 06, 2020

"Fast reliable service! Isaac is great! His service..."

- Jmaness

Fast reliable service! Isaac is great! His service made my experience seamless. He keeps me up to date for my vehicle repair status. Thank you!

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Recommend Dealer
Yes
Employees Worked With
Nov 07, 2020 -

Audi Dallas responded

Jmaness, thank you for noting fast and reliable service. We're pleased to hear working with Isaac was a seamless experience! See you next time. Thanks again!

October 30, 2020

"Best dealership I’ve experienced in my 10 years of owning..."

- erinreh

Best dealership I’ve experienced in my 10 years of owning 2 Audi’s. Personable and very professional. They go above and beyond. I really liked the video the technician sent me about my repair.

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Recommend Dealer
Yes
Employees Worked With
Adam
Oct 31, 2020 -

Audi Dallas responded

erinreh, thank you for your praise. We love hearing we're the best dealership you've experienced in 10 years! That compliment means the world to us. Let us know when we may have the pleasure to assist you next. Thanks again!

October 26, 2020

"Marvin is always professional & provides the uttermost..."

- OC

Marvin is always professional & provides the uttermost service. He cares about the customer needs and makes sure we are 100% Satisfied!! Great Job!! Promotion NEEDED!!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Oct 27, 2020 -

Audi Dallas responded

OC, thank you for your 5-star endorsement and mention of working with Marvin in service. We appreciate your positive feedback. See you next time. Thanks again!

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