Audi Dallas

The service was great 👍🏾 the service advice was very helpful would recommend everyone to try Audi service for service to their vehicle helpful would recommend everyone to try Audi service for service to their vehicle More

back in November 2023 I bought a S5 audi prestige in the pre-owned department with 19k miles on it, the sales team was very clear saying that their service department checked the car and confirmed that ever pre-owned department with 19k miles on it, the sales team was very clear saying that their service department checked the car and confirmed that everything was OK. Since day one driving at a low speed in my garage ramp I heard a crank sound in the front suspension, end of the story I'm paying $4k for an issue that wasn't advise or disscounted properly, so not honest people there. the worst is that audi is a great brand but cases like this discredits the brand and for sure the Dallas Dealership More

I always have a great experience when visiting Audi of Dallas! My recent visit was with Jalun Watkins, he was very professional and took a good care of my vehicle! I’ll definitely make my appointment with Dallas! My recent visit was with Jalun Watkins, he was very professional and took a good care of my vehicle! I’ll definitely make my appointment with him for my next maintenance. More

I appreciate the opportunity to share my experience. Firstly, I must address my interactions with Dori and the sales team. Despite promises of deadlines, documented through screenshots, it became evi Firstly, I must address my interactions with Dori and the sales team. Despite promises of deadlines, documented through screenshots, it became evident that they were aware of the unavailability of parts or the impossibility of performing certain repairs within the stated timeframe. Unfortunately, it was only after directly contacting the manager that I received accurate information. Moreover, the deception extended beyond this initial encounter. The sales team sold me a defective vehicle, leaving me responsible for subsequent repairs. Furthermore, they exhibited unfair treatment by declining similar deals for friends I referred, seemingly due to their desire to rid themselves of the problematic vehicle they sold me. Following the initial repairs, the front suspension failed despite the vehicle receiving a clean bill of health. Additionally, the shop foreman prematurely attributed the issue to a previous rear problem, as overheard during a conversation with Matt. Moreover, when inquiring about repair timelines, I was provided with false information by Matt regarding parts supposedly coming from Germany, a claim disproved after contacting Audi America. Overall, my experience with this dealership's service department has been marred by dishonesty and deceit. Please refrain from attempting to alter my review, as it will remain unchanged. More

Jordan and all the crew at are wonderful and on top of any car issues I may have with my Audi. The best customer service ever! any car issues I may have with my Audi. The best customer service ever! More

Excellent and professional service from the staff. They were very helpful and knowledgeable about the process and vehicle. They answered all of my questions. They were very helpful and knowledgeable about the process and vehicle. They answered all of my questions. More

Kind service and attentive to the needs we had when trading in our leased Audi A5. trading in our leased Audi A5. More

5 Star service from start to finish! ! Jaramy was INCREDIBLE and walked me through everything with my car, she's such a sweet person. Christian in finance was great and the phone call I h ! Jaramy was INCREDIBLE and walked me through everything with my car, she's such a sweet person. Christian in finance was great and the phone call I had with Brett leading up to my visit at the dealership was just as great. Very impressed with my overall experience and the dealership was beautiful. Everyone there was so kind. By far my best dealership experience to date. More

The world seems to have forgotten what Excellent Customer Service means...but that is exactly what i receive every time from Mr. Brandon, Marvin & Mr. Magee, they always go the extra mile. I did not buy my Service means...but that is exactly what i receive every time from Mr. Brandon, Marvin & Mr. Magee, they always go the extra mile. I did not buy my Audi from ur dealership, but will never take her elsewhere for maintenance. & if I ever buy new, it will be from you. Thanks to your team I hope to be an Audi Owner for life. More

Matt Everheart was attentive and patient and worked to get a loaner for me. While the process to repair my car took sometime (understandably), Matt kept me informed. His professionalism truly helped mitig get a loaner for me. While the process to repair my car took sometime (understandably), Matt kept me informed. His professionalism truly helped mitigate my anxiety. And, my car is back home!!!!! Yay!!!! I missed it. More