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Audi Dallas - Service Center

Dallas, TX

4.9
1,072 Reviews

1,072 Reviews of Audi Dallas - Service Center

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July 25, 2024

Audi Dallas always has excellent service. They got me a loan car as soon as they could and were able to resolve an issue with the warranty company. Even though it took longer than I liked it More

by Dallas Darling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalun
Jul 26, 2024 -

Audi Dallas responded

Dallas Darling, thank you for sharing 5-stars and noting our team got you a loan car quickly and go the issue with your warranty company handled! We appreciate your praise and we look forward to serving you additionally. See you next. time. Thanks again!

July 24, 2024

In and out in a day… And I didn’t even have an appointment to begin with. More

by Sturb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalun Watkins
Jul 24, 2024 -

Audi Dallas responded

Sturb, thank you for sharing 5-stars! We're happy to hear our team got you in and out quickly! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

July 22, 2024

I was provided excellent service. my service adviser as well as all the people I dealt with met all my service needs in an exceptional way. I was always kept abreast of the dealership More

by Bulldog1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorinelle
Jul 22, 2024 -

Audi Dallas responded

Bulldog1948, thank you for sharing 5-stars! We're happy to hear our team provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

July 22, 2024

I am always pleased with the service I get at Audi Dallas. I highly recommend them More

by onmyway7726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Audi Dallas responded

onmyway7726, thank you for sharing 5-stars! We're pleased to hear you're pleased with our service and we earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

July 20, 2024

Brought the car in for service. Check engine light came on. Diagnostic showed water pump failure. Pump was repaired within 2 days of bringing the car in. More

by gavin.scott3914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey Guillory
Jul 21, 2024 -

Audi Dallas responded

gavin.scott3914, thanks for sharing 5-stars and noting that your pump was replaced in a timely fashion. We appreciate your praise and look forward to earning the fifth star on future visits. See you next time. Thanks again!

July 18, 2024

Honest knowledgeable agents who treat you with respect. They told me the truth even though that will mean a trip back when the upgrades are ready More

by Jcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grant
Jul 19, 2024 -

Audi Dallas responded

Jcm, thank you for sharing 5-stars and noting our team is honest and respectful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 13, 2024

Great Service, very knowledgeable about the product they sells, and provide a peaceful atmosphere. THANKS More

by Gai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Jul 13, 2024 -

Audi Dallas responded

Gai, thank you for sharing 5-stars and noting great service and our knowledgeable team! We appreciate your praise and we look forward to serving you additionally in the future. Best wishes!

July 09, 2024

dealership is worthless. .. been trying for 2 weeks to talk to service advisor about warranty problem... no one will call me back... trust me you have more options in Dallas.. More

by tim
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda
Jul 09, 2024 -

Audi Dallas responded

Tim, we are so sorry to hear that your advisor has not reached back out. We just put your review in front of our Service Director, Daniel McClure and our Service Manager, Brandon Hunter. Both wanted their emails left behind so that you may email them both to get your question answered. You may reach Daniel at daniel.mcclure@audidallas.com and Brandon at bhunter@audidallas.com. They look forward to hearing from you and working to assist you. Again, we apologize your advisor dropped the ball. Talk soon. Take care!

July 01, 2024

Rob took great care of me, my car was down for warranty work twice for the same issues. But he organized everything to include to different loner cars for long duration. The technician worked hard to corre More

by Q7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Grant
Jul 01, 2024 -

Audi Dallas responded

Thank you for sharing 5-stars and noting that Rob took great care of you while we worked to resolve the outstanding issues! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

June 30, 2024

audi dallas service department was ask to do a full check on my audi q5 and found issues and repaired under warranty thanks for great work More

by dmglover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Neal, Zhiyang "Chen" Chen
Jul 01, 2024 -

Audi Dallas responded

dmglover, thank you for sharing 5-stars! We're happy to hear our team did great work! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

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