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Audi Dallas - Service Center

Dallas, TX

4.8
1,044 Reviews

1,044 Reviews of Audi Dallas - Service Center

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June 27, 2023

I like the new video that explains what they did to the car in response to what was needed More

by she738
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Audi Dallas responded

she738, thank you for sharing praise regarding your expeirence with Marvin! We love hearing that the video you were provided helped explain what was going on. We appreciate your business and your endorsement. See you next time. Thanks again!

June 27, 2023

Marvin had everything ready and made it super easy for me to get my car serviced More

by btac
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Audi Dallas responded

btac, thank you for sharing praise regarding working with Marvin! We appreciate your endorsement and pleased to hear that he made it easy for you to get your car serviced. See you next time. Thanks again!

June 24, 2023

They are always ready for me when I show up; always professional and informative and there are never any surprises. More

by Jsteinberg121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey
Jun 25, 2023 -

Audi Dallas responded

Jsteinberg121, thank you for sharing 5-stars and noting your experience working with us. We appreciate your endorsement and mention of no surprises. We look forward to serving you additionally in the future. Thanks again!

June 23, 2023

I stopped into Audi Dallas because it was conveniently located. I expected to maybe get a needed oil change and to set an appointment for multiple mileage-based service items. Instead, they provided a loa More

by John Turner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ramsey Guillory
Jun 23, 2023 -

Audi Dallas responded

John, thank you for sharing 5-stars! We're pleased to hear our team is friendly and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

June 22, 2023

Very professional staff. Greater me at the service bay immediately. Every thing went well and service was done in the same day. More

by Mle3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalin
Jun 22, 2023 -

Audi Dallas responded

Mle3, thank you for sharing 5-stars! We're happy to hear our team is professional and everything went well! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

June 21, 2023

Very professional and quick service. I was scheduled for an oil change and they got me in and out More

by Justin.henderson79
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Magee
June 18, 2023

Audi Dallas has always been first class. I have been a customer over 10 years and am always impressed with their level of service. From the time you enter the dealership until you leave th More

by Windsor Rebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Magee
Jun 19, 2023 -

Audi Dallas responded

Windsor, thank you for sharing 5-stars! We're pleased to hear our team provides a first class experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 15, 2023

The are always very attentive and professional. They provide quick and top notch service. Highly recommend! More

by Lsanch147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Audi Dallas responded

Lsanch147, thank you for sharing 5-stars and noting our attentive and profesional team that provides quick service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 15, 2023

My Audi is an excellent vehicle and the Audi service center provides excellent service and caters to the needs of their clients. You should get you an Audi and experience such a great service that this More

by Willie J. Wilson Sr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Turner
Jun 15, 2023 -

Audi Dallas responded

Willie, thank you for sharing 5-stars! We're happy to hear our team provides excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 09, 2023

Absolutely zero concept of customer service. Didn’t greet me, didn’t get out of seat, unkempt, still waiting nearly 5 hours later for a 1 hour service item. Cannot get anyone to tell me if I can More

by superskipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Mireles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Audi Dallas responded

superskipper, we're sorry to hear your service visit was anything but excellent. We passed your feedback to our Service Director, Daniel McClure who would like to speak with you regarding your visit. Unfortunately, without your full name, we cannot look up your contact information to reach out. We invite you to contact Daniel at your convenience at daniel.mcclure@audidallas.com or 214.561.1850. Daniel is anticipating your contact. We look forward to better serving you. Talk soon. Best wishes.

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