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Audi Dallas - Service Center

Dallas, TX

4.8
1,052 Reviews
Call Service Center (214) 561-1800

1,052 Reviews of Audi Dallas - Service Center

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July 13, 2023

Excellent customer service kept me informed at all time on my car status. Definitely the best audi delear More

by rosie.lucin61
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Audi Dallas responded

rosie, thank you for sharing 5-stars! We're glad to hear hear our team provides excellent customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

July 10, 2023

Service team members are what makes the difference between the competition. They deserve higher wages More

by dustinmoheit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalun Watkins
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Jul 10, 2023 -

Audi Dallas responded

dustinmoheit, thank you for sharing 5-stars! We're glad to hear our service team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 09, 2023

Everyone was helpful Tim Bennet personally helped me and he was amazing. You all are lucky to have him. More

by Vanessa.dlorna93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bennet
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Jul 10, 2023 -

Audi Dallas responded

Vanessa.dlorna93, thanks for sharing 5-stars and noting that everyone was helpful, especially Tim! We appreciate the feedback and praise and look forward to serving you additionally next time. Take care!

July 09, 2023

Audi Dallas location always has great service. I dropped my vehicle off, was provided car service to take me home . The technicians sent videos explaining what was being done to my vehicle. More

by Anthonythaskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
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Jul 09, 2023 -

Audi Dallas responded

Anthonythaskins, thanks for your kind words and mention of the great service we provide. We appreciate your endorsement regarding working with Christina and that you enjoyed the technician video. See you next time. Thanks again!

July 07, 2023

Audi Dallas service department is great! Jordan W. is a super service advisor. Always quick to respond. More

by audibuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Windam.
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Jul 07, 2023 -

Audi Dallas responded

audibuyer, thank you for sharing 5-stars! We're glad to hear Jordan W is super and quick to respond! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 07, 2023

Great customer service and fast service . Marvin has always given me excellent and professional services More

by mcdonald.richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2023 -

Audi Dallas responded

mcdonald.richard, thanks for servicing with us and noting that you had a 5-star experience with us. We appreciate your endorsement regarding working with Marvin! See you next time. Thanks again!

June 30, 2023

Very clean location with great customer service. I won’t go anywhere else to get my vehicle serviced More

by tsmith95
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Audi Dallas responded

tsmith95, thank you for sharing 5-stars! We're glad to hear our team provides great customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 30, 2023

Jaramy is awesome to work with. it doesn't matter if I need a carwash or service one call is all it takes. she and the Audi Dallas team handle everything and I never have a worry. More

by katHill
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Audi Dallas responded

katHill, thank you for sharing praise regarding your experience working with Jaramy. We appreciate your endorsement of each and every experience from shopping to a car wash! Let us know when we may have the pleasure to serve you additionally. Thanks again!

June 27, 2023

I like the new video that explains what they did to the car in response to what was needed More

by she738
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Audi Dallas responded

she738, thank you for sharing praise regarding your expeirence with Marvin! We love hearing that the video you were provided helped explain what was going on. We appreciate your business and your endorsement. See you next time. Thanks again!

June 27, 2023

Marvin had everything ready and made it super easy for me to get my car serviced More

by btac
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Audi Dallas responded

btac, thank you for sharing praise regarding working with Marvin! We appreciate your endorsement and pleased to hear that he made it easy for you to get your car serviced. See you next time. Thanks again!

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