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Audi Dallas - Service Center

Dallas, TX

4.8
1,043 Reviews
Call Service Center (214) 561-1800

1,043 Reviews of Audi Dallas - Service Center

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December 05, 2022

Excellent service at all times. They are friendly and very receptive. They go out of their way to assist you. More

by MAHMOH007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Report | Print
Dec 06, 2022 -

Audi Dallas responded

MAHMOH007, thank you for sharing praise regarding your expeirence with Isaac in service! We sure appreciate your feedback and pleased to hear that our team goes out of their way to assist you. Let us know when we may serve you additionally. Thanks again!

November 30, 2022

Service staff is always extremely friendly, professional, and helpful. The process is seamless and makes my like very easy from start to finish. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
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Dec 01, 2022 -

Audi Dallas responded

Jay, thanks for sharing 5-stars! We're glad to hear our team is always friendly, professional and helpful! We appreciate your feedback and look forward to serving you again next time. Thanks again!

November 29, 2022

Audi Dallas always provides me with personalized service. They keep me informed as to the status of my service. And they always do th job right. More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Audi Dallas responded

Rusty, thanks for sharing 5-stars! We're happy to hear our team always provides personalized service! We appreciate your feedback and look forward to serving you again next time. Thanks again!

November 26, 2022

Audi of Dallas I the place to buy your car. They have excellent customer service. Their personnel is friendly friendly and very competent. More

by Nstewart_nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Turner, Javier Arcer
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Nov 26, 2022 -

Audi Dallas responded

Nstewart, thanks for the 5-stars! We're happy to hear our team provided excellent customer service! We appreciate the feedback and look forward to serving you again next time. Take care!

November 21, 2022

Really excellent service and communication from my service advisor, Greg. I felt like I was kept informed throughout the process. More

by Lancetx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Magee
Report | Print
Nov 21, 2022 -

Audi Dallas responded

Lancetx1, thank you for sharing 5-stars! We appreciate your endorsement. We're happy to hear Greg provided excellent service and communication! Let us know when we may serve you additionally! Take care!

November 14, 2022

Great accommodations while I waited for my service to be completed. Clean. Other customers seemed really happy too. Dog friendly. More

by Megan.stein28
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Nov 14, 2022 -

Audi Dallas responded

Megan, thanks for stopping by to leave us 5-stars. We're glad to hear our team provided sufficient accommodations while you waited! We appreciate your praise. See you next time. Thanks again!

November 12, 2022

Took my Audi into service center at Audi Dallas for its 40K mile check. Everyone was professional, friendly and helpful. Excellent experience all around. Great job. More

by DrSteve506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Report | Print
Nov 12, 2022 -

Audi Dallas responded

DrSteve, thanks for stopping by to leave us 5-stars. We're glad to hear our team is professional, friendly and helpful! We appreciate your praise. See you next time. Take care!

November 03, 2022

My service technician is in top tier of the 10 vehicles we have owned - courteous, responsive, thorough and excellent follow-thru. The service tech was Greg Magee @ AUDI Dallas More

by Saladonorth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Magee
Report | Print
Nov 03, 2022 -

Audi Dallas responded

Saladonorth, thanks for stopping by to leave us 5-stars. We're happy to hear Greg Magee is courteous, responsive and thorough! We appreciate your praise. See you next time. Take care!

November 01, 2022

Greg Magee was the lead service representative, he was courteous, professional and went above and beyond to make sure the service was done expeditiously. I will be a tepeat customer. More

by Margie D’Ambrosia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Magee
Report | Print
Nov 01, 2022 -

Audi Dallas responded

Margie, thank you for taking time to share your experience working with Greg! We appreciate your feedback and pleased to hear that he was courteous, professional and went above and beyond to make sure the service was done expeditiously! Thanks for your business. See you next time. Thanks again!

November 01, 2022

Always a nice experience. Great customer service. I revived my vehicle in a timely manner . More

by Anthonythaskins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
Report | Print
Nov 02, 2022 -

Audi Dallas responded

Anthony, thanks for stopping by to leave us 5-stars. We're glad to hear our team always provides great customer service! We appreciate your praise. See you next time. Best wishes!

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