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Audi Dallas - Service Center

Dallas, TX

4.8
1,042 Reviews

1,042 Reviews of Audi Dallas - Service Center

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March 01, 2025

Clean professional environment with the best customers service in Dallas. Gary Pace was very knowledgeable and help me get my Q8 serviced on time! More

by Jamesjet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Pace
Mar 01, 2025 -

Audi Dallas responded

Jamesjet, thank you for your 5-star praise. We appreciate your positive feedback noting your experience with Gary Pace and we look forward to serving you additionally in the future. Best wishes!

March 01, 2025

jamison was so kind and helped me resolve my issue with no hassle. it was a pleasure working with him. thank you! More

by whitneymccloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Ford
Mar 02, 2025 -

Audi Dallas responded

whitneymccloud, thank you for sharing 5-stars with us! We appreciate your praise and look forward to serving you additionally next time. Thanks again!

February 22, 2025

Very efficient systems. Staff is knowledgeable and genuinely helpful. Bad decision to terminate shuttle contractors for short distances More

by hdasilvaphd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Windham
Feb 23, 2025 -

Audi Dallas responded

hdasilvaphd, thank you for sharing 4-stars and noting a very efficient experience led by our knowledgeable staff. We appreciate you noting your concern about the shuttle and we will pass that feedback along to our team. We look forward to serving you additionally in the future. Thanks again!

February 17, 2025

My service attendant was knowledgeable, efficient, and courteous. The car was ready before promised and all items were explained in detail. I love going to this dealership as I never feel pressured and t More

by veakins
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brett Huneycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Viveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalun Watkins; Zach Moore
Feb 18, 2025 -

Audi Dallas responded

veakins, thank you for sharing 5-stars! We're happy to hear our team is knowledgeable, efficient and courteous! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 17, 2025

Marvin Clayton, the Customer Rep who managed my car service was exceptional. He explained everything and kept me informed the know as progress made on my vehicle. I highly recommend Audi of Dallas an More

by Marklauderdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Audi Dallas responded

Marklauderdale, thank you for sharing 5-stars! We're glad to hear Marvin Clayton provided exceptional service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 17, 2025

The Audi Dallas Service Team is exceptional. I recently had new tires and an alignment completed on my Audi Q8. The Audi Service Rep, Marvin Clayton went above and beyond to make sure that eve More

by Marklauderdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Audi Dallas responded

Marklauderdale, thank you for sharing 5-stars! We're happy to hear Marvin Clayton went above and beyond for you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 16, 2025

Great service experience. My usual Service Adviser was not there on a Saturday. Another Service Adviser helped me and treated me like one of his regular customers. Great servi More

by Nshosid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey
Feb 16, 2025 -

Audi Dallas responded

Nshosid, thank you for sharing 5-stars and noting you had a great service visit, despite your normal advisor being out. We appreciate your business and your kind words. Let us know when we may serve you next. Thanks again!

February 16, 2025

The Service Department at the Lemon location is top notch, nothing but excellence in motion taking care of customers. More

by Tonya A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Audi Dallas responded

Tonya, thank you for sharing 5-stars and noting our service department is top notch! We appreciate your business and your praise. Let us know when we may serve you next. Thanks again!

February 16, 2025

Scheduled same day Saturday service and completed to everyone’s satisfaction. Dori is very helpful. More

by MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dori
Feb 17, 2025 -

Audi Dallas responded

MS, thank you for sharing 5-stars! We're glad to hear Dori is helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 12, 2025

I had a break booster warning come up on my A5. I text my sales agent Jaramy Lalonde to ask about it. I heard back from her immediately and she asked if I could bring my car in the next morning. I More

by katHill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan and Greg
Feb 12, 2025 -

Audi Dallas responded

katHill, thank you for sharing 5-stars! We're glad to hear Jaramy LaLonde, Jordan, and Greg provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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