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Audi Dallas - Service Center

Dallas, TX

4.8
1,043 Reviews

1,043 Reviews of Audi Dallas - Service Center

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August 13, 2022

Dropped in to visit John Paul and said I wanted an oil change but I’m not sure I have time… so we went over to Marvin! He said I’ve got a tech that is free we can get you in and out 45 minutes… my max tim More

by Shaplea
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Audi Dallas responded

Shaplea, thank you for your 5-stars. We're glad to hear Marvin got you in and out! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 13, 2022

I always get good service when visiting Audi Dallas. The staff is very friendly, knowledgeable, helpful & efficient. I particularly like that my car is sleazy clean when it comes back to me. Thank you More

by okmommalu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katelyn Neu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

Audi Dallas responded

okmommalu, thank you for your 5-stars. We're happy to hear our team is friendly, knowledgeable, helpful and efficient! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 13, 2022

Katelyn was my service specialist and she was very helpful! I like that I am assigned to her every time I go to the dealer for service. More

by Matnatvic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Neu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Audi Dallas responded

Matnatvic, thank you for your 5-stars. We're pleased to hear Katelyn was helpful! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 07, 2022

The appointment was easy to make. When I arrived, they had the ordered parts. The service advisor estimated 2.5 hours. She was incorrect. It was only 1.75 hours. Impressive servic More

by Larsson75201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2022 -

Audi Dallas responded

Larsson75201, thank you for your 5-stars. We're glad to hear our team finished service quicker than anticipated! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 07, 2022

I showed up early for my appointment and they were able to accommodate me and finished the service early. Thank you More

by wcrippin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Aug 07, 2022 -

Audi Dallas responded

wcrippin, thank you for your 5-stars. We're glad to hear our team were able to accommodate you and even finish service early! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 07, 2022

Outstanding service . She is a very professional and attentive Audi service representative for the dealership . The best car purchasing experience I have ever had . I kno More

by efhaley44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Nigo
Aug 07, 2022 -

Audi Dallas responded

efhaley44, thank you for your 5-stars. We're glad to hear our team is professional and attentive! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

July 30, 2022

Everything about this dealership is top notch but after you buy the car the service department is the most important. Getting my car serviced at Audi Dallas is worth the drive from Ft Worth. More

by Kh
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Jul 31, 2022 -

Audi Dallas responded

Kh, thank you for your 5-stars. We're happy to hear everything about our dealership is top notch! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

July 27, 2022

My repairs and maintenance were done in a timely manner and I felt the charges for the service were quite reasonable. More

by Airborne1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Lopez
Jul 28, 2022 -

Audi Dallas responded

Airborne1977, thank you for your 5-stars. We're glad to hear our team completed your repairs in a timely manner! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

July 26, 2022

I purchased my vehicle at Audi Dallas and have always brought it to them for service. Everyone is friendly, professional and do a great job. Very pleased all around and would recommend them for any servi More

by Mg1.11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Audi Dallas responded

Mg1.11, thank you for your 5-star review! We're glad to hear our team is friendly and professional! We look forward to serving you again in the future. Thanks again!

July 25, 2022

Outstanding customer service and excellent experIence overall. I would go here for all future services. More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Neu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Audi Dallas responded

DB, thank you for leaving 5 stars! We're glad to hear our team provided outstanding customer service and an excellent experience overall! We appreciate your feedback and look forward to serving you again in the future. Take care!

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