Audi Dallas - Service Center

Over the past few years I have taken my car to two of the other three Audi dealers in the DFW metro area, and I was so underwhelmed with each of them that I started taking my car to Christian Bros. But my gu other three Audi dealers in the DFW metro area, and I was so underwhelmed with each of them that I started taking my car to Christian Bros. But my gut told me not to trust them with whatever was going on with my car this time, so I decided to give Audi Dallas a try, and I am so glad I did. I was impressed from the first moment when I called to ask if I could bring my car in. Then Josh Jordan was assigned as my service advisor, and I have been so grateful for him. He has been nothing short of fabulous and wonderful. He has gone above and beyond to make a difficult situation as easy on me as he can. If I was asked to rate Josh on a scale of 1 to 10 I would hike him a 100. I have also been impressed with the service technician and his very thorough video explanations of what’s going on with my car. The final test will be if they fix my car so it stays fixed and I don’t have to come back in a few weeks or months for the sane issue. Until then, good job, Audi Dallas. You have good people who understand how to give great service. More

Great service! Staff was amazing and helped us with our needs. Very friendly and alway keep you informed. Staff was amazing and helped us with our needs. Very friendly and alway keep you informed. More

I change to average rating This time my car was there about 1 week. We decided not to get the major repairs. Car wasn't wash or vacuum. about 1 week. We decided not to get the major repairs. Car wasn't wash or vacuum. More

I’ve always had a great experience with the Audi Dallas sales and service department! sales and service department! More

Andrew took excellent care of me. This was my 1st visit to an Audi dealership. He explained my coverage and the expectations of my service appointment , set up my ride to and from hom This was my 1st visit to an Audi dealership. He explained my coverage and the expectations of my service appointment , set up my ride to and from home. This customer service alone makes me want to be a forever Audi consumer!! More

I Truly love Audi Dallas Employees and Service. Everyone that I have come in contact with upon my services has always been a very blessed pleasant experience from the time I pull up till the time I Everyone that I have come in contact with upon my services has always been a very blessed pleasant experience from the time I pull up till the time I leave. They always provide great communication and all smiles from everyone! More

Audi Dallas service department is outstanding, in particular, our long term consultant, Jordan Windham. He and his technicians do solid and timely work. Jordan treats us like family. particular, our long term consultant, Jordan Windham. He and his technicians do solid and timely work. Jordan treats us like family. More

I sincerely appreciate all the time and effort Jordan puts into helping me, he’s extremely knowledgeable! puts into helping me, he’s extremely knowledgeable! More

Jordan is always great, but it looks like the right rear wheel well was smeared by the tire of another vehicle. wheel well was smeared by the tire of another vehicle. More

Took my car to get serviced here, and I had a few issues and they estimated it would be a couple of weeks, but they got it ready in under a week, so I was very pleased! and they estimated it would be a couple of weeks, but they got it ready in under a week, so I was very pleased! More