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Audi Dallas - Service Center

Dallas, TX

4.8
1,043 Reviews
Call Service Center (214) 561-1800

1,043 Reviews of Audi Dallas - Service Center

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June 18, 2022

Katelyn always has a smile and great customer service ,me and my wife love her energy More

by Dexter
Recommend Dealer
Yes
Employees Worked With
Katelyn Neu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2022 -

Audi Dallas responded

Dexter, thank you for your 5-stars. We're happy to hear Katelyn always has a smile and provides great customer service! We appreciate your endorsement. See you next time. Thanks again!

June 17, 2022

Great service, thorough, and informative. Have purchased several new Audis from them and although I do not live in Fallas I do occasionally use the for service and for warranty More

by mws
Recommend Dealer
Yes
Employees Worked With
Thomas Hornsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bakolias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2022 -

Audi Dallas responded

mws, thank you for sharing 5-stars! We appreciate your endorsement. We're happy to hear our team provides great service that's thorough and informative! Let us know when we may serve you additionally! Thanks again!

June 17, 2022

All aspects of my service, interaction, etc. was superb. Your personnel is very personable and helpful from beginning til end. More

by Tonya A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Neu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know names of those that greet you upon arrival but they are excellent
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Jun 17, 2022 -

Audi Dallas responded

Tonya, thank you for sharing 5-stars! We appreciate your endorsement. We're glad to hear all aspects of our service are superb and our personnel is personable and helpful! Let us know when we may serve you additionally! Best wishes!

June 15, 2022

Very fast and quick, I was happy with the experience I had with Oscar, he went above and beyond. Thank You, Audi Dallas!! More

by Charles Dawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jun 15, 2022 -

Audi Dallas responded

Charles, thanks for stopping by to leave us 5-stars. We're glad to hear Oscar went above and beyond for you! We appreciate your praise. See you next time. Take care!

June 13, 2022

They replaced a flat tire and serviced my car in two hours. Then sent a video of the work. Was great. I More

by eiatexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2022 -

eiatexas responded

Always have good experiences with service at Audi Dallas.

Jun 13, 2022 -

Audi Dallas responded

eiatexas, thanks for stopping by to leave us 5-stars. We're happy to hear you always have good experiences with our service team! We appreciate your praise. See you next time. Best wishes!

June 10, 2022

Service was performed well. Video from technical was great. Katlyn was great. Only complaint is no longer washing cars, etc. I no longer feel like I’m in a luxury dealership More

by ginagiblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katlyn
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Jun 10, 2022 -

Audi Dallas responded

ginagiblin, thank you for taking the time to leave us a 4-star review! We're glad to hear Katlyn was great and your service was performed well. Additionally, we appreciate you noting your complaint regarding our car washes. We will pass that on to our leadership. We look forward to serving you again in the future! Take care!

June 09, 2022

Oscar was easy to work with, although they shouldn’t take cars in for repair or replacement until the parts (tires) are in the building! More

by mweifert3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar service
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Jun 09, 2022 -

Audi Dallas responded

mweifert3, thanks for stopping by to leave us 5-stars and note that working with Oscar was easy! We appreciate your constructive praise regarding not having customers drop their vehicles until all parts (tires) are available. We apologize for that hiccup. See you next time. Thanks again!

June 06, 2022

Asst Manager Katelyn, is the best in the business. Very professional and honest. A pleasure More

by Volney1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Neu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2022 -

Audi Dallas responded

Volney1, thank you for taking time to share your experience with Katelyn! We sure appreciate your praise and mention of her professional and honest way of doing business. Let us know when we may be able to serve you additionally. Thanks again!

June 06, 2022

It’s been a good service for us, sales and service department, I recommend to my friends. More

by Serthio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2022 -

Audi Dallas responded

Serthio, thanks for stopping by to leave us 5-stars. We're glad to hear our team provided a good experience and earned your recommendation! We appreciate your praise. See you next time. Take care!

June 03, 2022

The Service advisor was informative and knowledgeable. I recommend the dealership when asked about it. More

by Tracey.wheat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Seely
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Jun 04, 2022 -

Audi Dallas responded

Tracey, thanks for stopping by to leave us 5-stars. We're happy to hear our service advisor was informative, knowledgeable and earned your recommendation! We appreciate your praise. See you next time. Take care!

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