1,043 Reviews of Audi Dallas - Service Center
Fantastic service and staff is very friendly. Eric is so professional and has a great personality. He is the kinda of person we would all want as our service representative. Thanks, Rebecca Eric is so professional and has a great personality. He is the kinda of person we would all want as our service representative. Thanks, Rebecca Boyd More
I have continued to receive excellent help from Michael Mobley and Brandon who takes care of my service! Mobley and Brandon who takes care of my service! More
Audi of Dallas had been a consistent winner in the service department. Over the past three years my experience has been exceptional. Eric, my service advisor, couldn’t be a better fit for me. Pleasant service department. Over the past three years my experience has been exceptional. Eric, my service advisor, couldn’t be a better fit for me. Pleasant, informed and realistic in setting expectations. From the Cree that welcomes you to the staff inside, it is impressive. More
Customer service was was prompt in managing to get my second key acclimated to my car. Technician and service manager were quite efficient and timely. second key acclimated to my car. Technician and service manager were quite efficient and timely. More
Adam was very nice and professional. I arrived early and Adam was able to accommodate with any hesitation. I was contemplating staying to wait for my car but Adam said it might be longer I arrived early and Adam was able to accommodate with any hesitation. I was contemplating staying to wait for my car but Adam said it might be longer and a ride to/from via the service was absolutely no problem. I received the text update about 35 minutes later. They were able to get my car's oil change done immediately, per the video+ commentary - that was great!!! The car wash took the most time but well worth it! (The car looked beautiful.) I received a text that it would be ready in 20 minutes. I ordered the alto and by the time I arrived, it was already pulled up and ready to go. Everyone was very friendly and professional. Even Lashawn who took down my appointment a week ago. I was very pleased with the entire experience. Alto was fantastic. Thank you for the excellent service. More
Jordan Windham is the best customer service agent I have ever worked with. In fact, he is so good it is one of the reasons we continue to purchase Audi products. I know that sounds extreme. But, his serv ever worked with. In fact, he is so good it is one of the reasons we continue to purchase Audi products. I know that sounds extreme. But, his service is so good we continue to purchase the Audi brand because we trust Jordan will take care of us. For reference, my other 2 cars are a Porsche and a Lamborghini. The service experience with those cars is never as good as with Jordan and Audi. That guy is simply one of the best in the business. Audi Dallas is lucky to have him. More
Everyone is soo friendly! Made me feel at home! Thanks Mike Redd for your professionalism and helpfulness! Made me feel at home! Thanks Mike Redd for your professionalism and helpfulness! More