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Audi Dallas - Service Center

Dallas, TX

4.8
1,042 Reviews

1,042 Reviews of Audi Dallas - Service Center

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March 15, 2022

Service is great. They helped me with an Uber ride home and back to dealership for my recall repair. More

by Kballard02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Seely
Mar 16, 2022 -

Audi Dallas responded

Kballard02, thank you for your 5-stars! We're happy to hear our service is great and you were provided with an Uber ride! We're pleased you enjoyed your experience and we look forward to serving you additionally next time. Thanks again!

March 14, 2022

Kyle in Service was very helpful explaining my tire wear and in general making sure I was cared for. While waiting for my service Epi in Sales observed me on a web conference sitting near his desk (it was More

by sv1478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Jackson
Mar 14, 2022 -

Audi Dallas responded

sv1478, thanks for sharing 5-star praise! We're happy to hear Kyle was helpful and Epi showed you a better environment for your conference call! We appreciate your endorsement. See you next time. Thanks again!

March 13, 2022

The service is above excellent! Worth the 190 mile drive. Best dealership ever. Knowledgeable staff and I am extremely happy with the work done on my car. My dealership for life. More

by christi.causey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar, Miranda
Mar 14, 2022 -

Audi Dallas responded

christi.causey, thanks for the 5-star feedback! We're happy to hear your experience was worth the drive! We're pleased you enjoyed your visit with us look forward to assisting you next time! Best wishes!

March 13, 2022

Clean friendly professional great snack bar, nice internet, place to work while car being serviced More

by Mikegreen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorielle Dvorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Audi Dallas responded

Mikegreen123, thanks for the 5-star feedback! We're happy to hear our team was friendly and professional! We're pleased you enjoyed your experience with us look forward to assisting you next time! Best wishes!

March 12, 2022

Audi Dallas does great work but their communication needs improvement. The staff is very nice and helpful. More

by dsminniemouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mobley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hunter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hollings
Mar 14, 2022 -

Audi Dallas responded

dsminniemouse, we appreciate your constructive praise regarding communication improvement needs and kind mention of our nice staff. We yearn for an opportunity to serve you additionally when the time comes. Best wishes!

March 11, 2022

Great service and good communication by Andy. Fast turnaround time as well. Much appreciate the car service too. More

by colbertkelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Audi Dallas responded

colbertkelli, thanks for the 5-star feedback! We're happy to hear Andy provided great service and good communication! We're pleased you enjoyed your experience with us look forward to assisting you next time! Thanks again!

March 11, 2022

Jaramy LaLonde is excellent very attentive when after the sale. Would highly recommend her & Audi More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Windham
Mar 11, 2022 -

Audi Dallas responded

Michele, thanks for the 5-star feedback! We're glad to hear Jaramy LaLonda is excellent and attentive! We're pleased you enjoyed your experience with us look forward to assisting you next time! Best wishes!

March 08, 2022

The Service Advisor, Jordan Windham is very professional and gracious in handling every service at this dealership. He understands service and values the need for efficient checkin and checkout for his cli More

by joshkoh5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Mar 09, 2022 -

Audi Dallas responded

joshkoh5, thanks for your endorsement. We sure appreciate your praise regarding working with Jordan in service. Let us know when we may have the pleasure to serve you additionally. Thanks again!

March 03, 2022

I purchased a second A5 based on my unparalleled customer experience at Audi Dallas from Assistant Service Manager Jordan Windham. More

by Chalib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie , Jordan Windham
Mar 04, 2022 -

Audi Dallas responded

Chalib, thank you for sharing 5-star praise. Thank you for noting Jordan Windham gave you an unparalleled customer experience! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Take care!

March 03, 2022

I encourage everyone to come to Audi Dallas! Josh Jordan was an excellent representative. Thanks More

by Shell19762000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jordan
Mar 03, 2022 -

Audi Dallas responded

Shell19762000, thank you for sharing 5-star praise. We're happy to hear Josh Jordan was excellent and earned your recommendation! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Take care!

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