Audi Dallas - Service Center

The service department goes out of their way to ensure a great experience from dropping off, thorough explanation of options of needed services, to picking up. great experience from dropping off, thorough explanation of options of needed services, to picking up. More

Jordan was great and everything was done in a timely manner. Great customer service by the entire staff manner. Great customer service by the entire staff More

Great staff, superb service with excellent feedback, good facility, and fast service. You can’t ask for more than that! My only complaint is that there is not an Audi dealer closer to home. good facility, and fast service. You can’t ask for more than that! My only complaint is that there is not an Audi dealer closer to home. More

The first time I have been to this dealership was for service work on my Audi A4 and all I can say, 5++++ stars service! From start to finish, my service advisor, Oscar, ensure I was updated with everyth service work on my Audi A4 and all I can say, 5++++ stars service! From start to finish, my service advisor, Oscar, ensure I was updated with everything that was going on with the car. When I came back to pick up the car, he also made sure I was taken care! Very responsive and excellent work! .... Two weeks later, I was in the dealership again to purchase an Audi Q3 and my sales advisor, Chen, gave me a steller experience (normally, I try to avoid dealerships/sales people and buy online) from start to finish! He also made sure I was taken care of and answered all my questions before and after the purchase of the car! Both these experiences is why I will be returning to them EVERY single time! More

Everything is smooth in the process of getting the car and also I am very much happy! and also I am very much happy! More

Excellent service done on time Highly recommend. Cannot go wrong with service at Audio Dallas Cannot go wrong with service at Audio Dallas More

Adam is always courteous and professional. Since I subscribe too Audi care my car was washed a waiting for me when I arrived at the dealership. Since I subscribe too Audi care my car was washed a waiting for me when I arrived at the dealership. More

Exceptional customer service ! I expect excellent service and I am never disappointed. This location represents Audi extremely well. I expect excellent service and I am never disappointed. This location represents Audi extremely well. More

Service is great. They helped me with an Uber ride home and back to dealership for my recall repair. They helped me with an Uber ride home and back to dealership for my recall repair. More

Kyle in Service was very helpful explaining my tire wear and in general making sure I was cared for. While waiting for my service Epi in Sales observed me on a web conference sitting near his desk (it was and in general making sure I was cared for. While waiting for my service Epi in Sales observed me on a web conference sitting near his desk (it was quieter and I thought the desk was unused). He offered me candy and showed me the new customer conference room near the back of the store; much better environment for my call. Great service by all. More