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Audi Dallas - Service Center

Dallas, TX

4.8
1,048 Reviews

1,048 Reviews of Audi Dallas - Service Center

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September 02, 2020

Incredible service!! Exceeded my expectations across the board. Ask for Jordan!! He makes owning an Audi a solid decision. I appreciated the time he took to explain all repairs to me and share options, w More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Sep 02, 2020 -

Audi Dallas responded

RJ, thank you for stopping by to leave us 5-star praise and noting your experience with Jordan in service! We appreciate your feedback. See you next time. Best wishes!

August 30, 2020

Jordan Windam always goes above and beyond what would be expected. He’s always extremely helpful with his guidance and suggestions. Juan did a thorough and complete check up on my car and thankfully it feel More

by cmitchell4075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Technician Juan, Jordan Windham
Aug 31, 2020 -

Audi Dallas responded

cmitchell4075, thank you for sharing kind words regarding working with Jordan! We're pleased to hear you car is feeling brand new after the recent check up! Let us know when we may assist you next. Thanks again!

August 29, 2020

Jordan was kind, knowledgeable, and professional! He was thorough in his diagnosis of what was going on with the AC in my Q5 and I can’t recommend him and his team more. Had my car back to me by the end of More

by Sm444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Aug 29, 2020 -

Audi Dallas responded

Sm444, we appreciate your endorsement regarding working with Jordan in service! We're pleased to hear everything went smoothly and you're ready for your big road trip! Let us know when we may serve you additionally. Thanks again!

August 28, 2020

Audi Dallas did a good job on the recall issue, And the 20 point inspection. I appreciated the video of the walk around. Good job! More

by David G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Moore
Aug 29, 2020 -

Audi Dallas responded

David, thank you for your praise and tag of working with Jeff! Let us know when we may assist you next. Thanks again!

August 26, 2020

Very helpful, got everything taken care of in one visit, friendly and very helpful staff, facility updated and very clean, Will definitely continue to have my Audi serviced here. More

by pogles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Aug 26, 2020 -

Audi Dallas responded

Pogles, thank you for sharing kind words regarding your experience with Jordan. We're pleased everything was resolved and we look forward to serving you again next time! Best wishes.

August 25, 2020

Great customer service from service advisor Isaac; however, very disappointed by obscenely high part prices. just silly to be charged $300 for a second key fob that does not even include a physical k More

by BoDallas
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Isaac Nieto
Aug 26, 2020 -

Audi Dallas responded

BoDallas, we appreciate your constructive praise regarding your recent experience and pleased to hear that working with Isaac was a pleasure. We want you to know we're passing your feedback along regarding key cost and hear your input. We look forward to better serving you next time. Thanks again!

August 21, 2020

Went in to have my tires balanced & rotated and walked out with a BIG ole smile! I love the service here. They’re upfront, honest and fair. No shady dealership gimmicks here. By the way, Adam is top notch More

by Daniel Long
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Seely
Aug 21, 2020 -

Audi Dallas responded

Daniel Long, we are so pleased to hear you left us with a smile! We're pleased everything went smoothly and we look forward to providing another smile next time! We also want to thank you for mentioning your time with Adam! Let us know when we may assist you next. Best wishes!

August 19, 2020

Jordan took really great care of me when I didn’t have an appointment and needed a tire fixed prior to leaving on a trip. More

by Shortie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Aug 20, 2020 -

Audi Dallas responded

Shortie, thank you for sharing 5-star praise and mention of working with Jordan in service! We appreciate your endorsement and look forward to serving you again next time! Thanks again.

August 18, 2020

Kyle called me back very quickly, gave me great advice about my issues, set me up with my requested date and met me upon my arrival. The car was completed on the near side of the promised window. Kyle too More

by Jodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Aug 19, 2020 -

Audi Dallas responded

Jodie, thank you for sharing 5-star praise and mentioning your experience with Kyle! We greatly appreciate your endorsement and look forward to serving you again next time! Thanks again!

August 16, 2020

Needed repairs on my coolant overflow tank and new rear brakes. The costs seemed high. But the service, Jordan, & your facility are great. So rather than shop the price, I just did it. Thanks More

by Michele Saranovich
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Aug 17, 2020 -

Audi Dallas responded

Michele, thank you for your kind words and mention of working with Jordan for service! We appreciate each and every opportunity to serve you and look forward to the next. Thanks again!

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