Audi Dallas - Service Center

Jordan Windam always goes above and beyond what would be expected. He’s always extremely helpful with his guidance and suggestions. Juan did a thorough and complete check up on my car and thankfully it feel expected. He’s always extremely helpful with his guidance and suggestions. Juan did a thorough and complete check up on my car and thankfully it feels brand new once again! More

Jordan was kind, knowledgeable, and professional! He was thorough in his diagnosis of what was going on with the AC in my Q5 and I can’t recommend him and his team more. Had my car back to me by the end of thorough in his diagnosis of what was going on with the AC in my Q5 and I can’t recommend him and his team more. Had my car back to me by the end of the day and even provided rides for me to get home from the dealership at drop off then back to the dealership to pick up! Thanks a million Audi Dallas for getting my car ready to drive across the country confidently! More

Audi Dallas did a good job on the recall issue, And the 20 point inspection. I appreciated the video of the walk around. Good job! 20 point inspection. I appreciated the video of the walk around. Good job! More

Very helpful, got everything taken care of in one visit, friendly and very helpful staff, facility updated and very clean, Will definitely continue to have my Audi serviced here. friendly and very helpful staff, facility updated and very clean, Will definitely continue to have my Audi serviced here. More

Great customer service from service advisor Isaac; however, very disappointed by obscenely high part prices. just silly to be charged $300 for a second key fob that does not even include a physical k however, very disappointed by obscenely high part prices. just silly to be charged $300 for a second key fob that does not even include a physical key, which would cost ANOTHER $90. Ridiculous. More

Went in to have my tires balanced & rotated and walked out with a BIG ole smile! I love the service here. They’re upfront, honest and fair. No shady dealership gimmicks here. By the way, Adam is top notch out with a BIG ole smile! I love the service here. They’re upfront, honest and fair. No shady dealership gimmicks here. By the way, Adam is top notch! More

Jordan took really great care of me when I didn’t have an appointment and needed a tire fixed prior to leaving on a trip. appointment and needed a tire fixed prior to leaving on a trip. More

Kyle called me back very quickly, gave me great advice about my issues, set me up with my requested date and met me upon my arrival. The car was completed on the near side of the promised window. Kyle too about my issues, set me up with my requested date and met me upon my arrival. The car was completed on the near side of the promised window. Kyle took me to my car and walked through everything that was done. An excellent first visit to the service department. More

Needed repairs on my coolant overflow tank and new rear brakes. The costs seemed high. But the service, Jordan, & your facility are great. So rather than shop the price, I just did it. Thanks brakes. The costs seemed high. But the service, Jordan, & your facility are great. So rather than shop the price, I just did it. Thanks More

Fantastic service. I had a tight timeline and Marvin achieved every one of my requests after knowing my challenges. He was proficient and ensured the service department achieved every one of my requests achieved every one of my requests after knowing my challenges. He was proficient and ensured the service department achieved every one of my requests. He and they were terrific. More