Audi Dallas - Service Center

Great customer service from service advisor Isaac; however, very disappointed by obscenely high part prices. just silly to be charged $300 for a second key fob that does not even include a physical k however, very disappointed by obscenely high part prices. just silly to be charged $300 for a second key fob that does not even include a physical key, which would cost ANOTHER $90. Ridiculous. More

Went in to have my tires balanced & rotated and walked out with a BIG ole smile! I love the service here. They’re upfront, honest and fair. No shady dealership gimmicks here. By the way, Adam is top notch out with a BIG ole smile! I love the service here. They’re upfront, honest and fair. No shady dealership gimmicks here. By the way, Adam is top notch! More

Jordan took really great care of me when I didn’t have an appointment and needed a tire fixed prior to leaving on a trip. appointment and needed a tire fixed prior to leaving on a trip. More

Kyle called me back very quickly, gave me great advice about my issues, set me up with my requested date and met me upon my arrival. The car was completed on the near side of the promised window. Kyle too about my issues, set me up with my requested date and met me upon my arrival. The car was completed on the near side of the promised window. Kyle took me to my car and walked through everything that was done. An excellent first visit to the service department. More

Needed repairs on my coolant overflow tank and new rear brakes. The costs seemed high. But the service, Jordan, & your facility are great. So rather than shop the price, I just did it. Thanks brakes. The costs seemed high. But the service, Jordan, & your facility are great. So rather than shop the price, I just did it. Thanks More

Fantastic service. I had a tight timeline and Marvin achieved every one of my requests after knowing my challenges. He was proficient and ensured the service department achieved every one of my requests achieved every one of my requests after knowing my challenges. He was proficient and ensured the service department achieved every one of my requests. He and they were terrific. More

I appreciated Marvin Clayton and his professionalism and the overall quality of work and the timeliness of work. It gives me great trust and confidence. I am a doctor and I wish that my doctors office worke the overall quality of work and the timeliness of work. It gives me great trust and confidence. I am a doctor and I wish that my doctors office worked as well as your “car doctor” office. More

Jordan and Team did an Awesome job! Jordan provide excellent customer service and they completed all Services timely and in a quality manner. Thanks and I would highly recommend this dealership! excellent customer service and they completed all Services timely and in a quality manner. Thanks and I would highly recommend this dealership! More

Outstanding service and service management for the past 5 years ! The service alone leads to consideration or another purchase. AUDI Dallas customer service is pro-active and definitely customer focused ! years ! The service alone leads to consideration or another purchase. AUDI Dallas customer service is pro-active and definitely customer focused ! More

I received excellent service even though I am from out of state and did not purchase my vehicle from this dealership. Very pressed and pleased! state and did not purchase my vehicle from this dealership. Very pressed and pleased! More